Hi,
Every time I log into the most current version of WLM it only stays on for a
few seconds then this pops up:



"Windows Live Communications Platform has encountered a problem and needs to
close. We are sorry for the inconvenience."

I use Windows XP Home Edition and I have no firewall on. I also have tried
uninstalling the program and reinstalling it again but still no luck. Please
help!!!

Thanks

Event ID: 1000

Faulting application wlcomm.exe, version 14.0.8064.206, faulting module
nmdfgds0.dll, version 0.0.0.0, fault address 0x0001c54b.

Greetings Hillary,

This nmdfgds0.dll file referenced here is known to be part of spyware/malware. You may want
to run some known anti-spyware utilities to clean this and possibly other things off your
system.

For example, Windows Defender:
http://www.microsoft.com/windows/pro...r/default.mspx

or MalwareBytes:
http://www.malwarebytes.org/mbam.php


--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Hillary" <Hillary@xxxxxx> wrote in message
news:E6ED6551-7436-490F-956F-C6DC91D3FC33@xxxxxx

> Event ID: 1000
>
> Faulting application wlcomm.exe, version 14.0.8064.206, faulting module
> nmdfgds0.dll, version 0.0.0.0, fault address 0x0001c54b.

Jonathan,

Thanks for the information I am going to try that right now and then write
back whether it worked or not.

"Jonathan Kay [MVP]" wrote:

> Greetings Hillary,
>
> This nmdfgds0.dll file referenced here is known to be part of spyware/malware. You may want
> to run some known anti-spyware utilities to clean this and possibly other things off your
> system.
>
> For example, Windows Defender:
> http://www.microsoft.com/windows/pro...r/default.mspx
>
> or MalwareBytes:
> http://www.malwarebytes.org/mbam.php
>
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "Hillary" <Hillary@xxxxxx> wrote in message
> news:E6ED6551-7436-490F-956F-C6DC91D3FC33@xxxxxx

> > Event ID: 1000
> >
> > Faulting application wlcomm.exe, version 14.0.8064.206, faulting module
> > nmdfgds0.dll, version 0.0.0.0, fault address 0x0001c54b.

>
>
>