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02-15-2009
| #1 (permalink) |
| | Windows Live Messenger 2009 Has error and "send error report" Hi, Every time I log into the most current version of WLM it only stays on for a few seconds then this pops up: "Windows Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience." I use Windows XP Home Edition and I have no firewall on. I also have tried uninstalling the program and reinstalling it again but still no luck. Please help!!! Thanks |
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02-15-2009
| #2 (permalink) |
| | here's some more information if anyone can help Event ID: 1000 Faulting application wlcomm.exe, version 14.0.8064.206, faulting module nmdfgds0.dll, version 0.0.0.0, fault address 0x0001c54b. |
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02-16-2009
| #3 (permalink) |
| | Re: here's some more information if anyone can help Greetings Hillary, This nmdfgds0.dll file referenced here is known to be part of spyware/malware. You may want to run some known anti-spyware utilities to clean this and possibly other things off your system. For example, Windows Defender: http://www.microsoft.com/windows/pro...r/default.mspx or MalwareBytes: http://www.malwarebytes.org/mbam.php -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Hillary" <Hillary@xxxxxx> wrote in message news:E6ED6551-7436-490F-956F-C6DC91D3FC33@xxxxxx Quote: > Event ID: 1000 > > Faulting application wlcomm.exe, version 14.0.8064.206, faulting module > nmdfgds0.dll, version 0.0.0.0, fault address 0x0001c54b. |
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02-16-2009
| #4 (permalink) |
| | Re: here's some more information if anyone can help Jonathan, Thanks for the information I am going to try that right now and then write back whether it worked or not. "Jonathan Kay [MVP]" wrote: Quote: > Greetings Hillary, > > This nmdfgds0.dll file referenced here is known to be part of spyware/malware. You may want > to run some known anti-spyware utilities to clean this and possibly other things off your > system. > > For example, Windows Defender: > http://www.microsoft.com/windows/pro...r/default.mspx > > or MalwareBytes: > http://www.malwarebytes.org/mbam.php > > > -- > Jonathan Kay > Microsoft MVP - Windows Live Messenger > MSN Messenger/Windows Messenger > MessengerGeek Blog: http://www.messengergeek.com > Messenger Resources: http://messenger.jonathankay.com > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation > -- > > > "Hillary" <Hillary@xxxxxx> wrote in message > news:E6ED6551-7436-490F-956F-C6DC91D3FC33@xxxxxx Quote: > > Event ID: 1000 > > > > Faulting application wlcomm.exe, version 14.0.8064.206, faulting module > > nmdfgds0.dll, version 0.0.0.0, fault address 0x0001c54b. > > |
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