Windows Vista Forums

Windows Live Messenger 2009 Has error and "send error report"
  1. #1


    Hillary Guest

    Windows Live Messenger 2009 Has error and "send error report"

    Hi,
    Every time I log into the most current version of WLM it only stays on for a
    few seconds then this pops up:



    "Windows Live Communications Platform has encountered a problem and needs to
    close. We are sorry for the inconvenience."

    I use Windows XP Home Edition and I have no firewall on. I also have tried
    uninstalling the program and reinstalling it again but still no luck. Please
    help!!!

    Thanks

      My System SpecsSystem Spec

  2. #2


    Hillary Guest

    here's some more information if anyone can help

    Event ID: 1000

    Faulting application wlcomm.exe, version 14.0.8064.206, faulting module
    nmdfgds0.dll, version 0.0.0.0, fault address 0x0001c54b.

      My System SpecsSystem Spec

  3. #3


    Jonathan Kay [MVP] Guest

    Re: here's some more information if anyone can help

    Greetings Hillary,

    This nmdfgds0.dll file referenced here is known to be part of spyware/malware. You may want
    to run some known anti-spyware utilities to clean this and possibly other things off your
    system.

    For example, Windows Defender:
    http://www.microsoft.com/windows/pro...r/default.mspx

    or MalwareBytes:
    http://www.malwarebytes.org/mbam.php


    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    --


    "Hillary" <Hillary@xxxxxx> wrote in message
    news:E6ED6551-7436-490F-956F-C6DC91D3FC33@xxxxxx

    > Event ID: 1000
    >
    > Faulting application wlcomm.exe, version 14.0.8064.206, faulting module
    > nmdfgds0.dll, version 0.0.0.0, fault address 0x0001c54b.


      My System SpecsSystem Spec

  4. #4


    Hillary Guest

    Re: here's some more information if anyone can help

    Jonathan,

    Thanks for the information I am going to try that right now and then write
    back whether it worked or not.

    "Jonathan Kay [MVP]" wrote:

    > Greetings Hillary,
    >
    > This nmdfgds0.dll file referenced here is known to be part of spyware/malware. You may want
    > to run some known anti-spyware utilities to clean this and possibly other things off your
    > system.
    >
    > For example, Windows Defender:
    > http://www.microsoft.com/windows/pro...r/default.mspx
    >
    > or MalwareBytes:
    > http://www.malwarebytes.org/mbam.php
    >
    >
    > --
    > Jonathan Kay
    > Microsoft MVP - Windows Live Messenger
    > MSN Messenger/Windows Messenger
    > MessengerGeek Blog: http://www.messengergeek.com
    > Messenger Resources: http://messenger.jonathankay.com
    > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    > --
    >
    >
    > "Hillary" <Hillary@xxxxxx> wrote in message
    > news:E6ED6551-7436-490F-956F-C6DC91D3FC33@xxxxxx

    > > Event ID: 1000
    > >
    > > Faulting application wlcomm.exe, version 14.0.8064.206, faulting module
    > > nmdfgds0.dll, version 0.0.0.0, fault address 0x0001c54b.
    >
    >
    >

      My System SpecsSystem Spec

Windows Live Messenger 2009 Has error and "send error report" problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
Windows Live Messenger 2009 randomly closing with DEP Error Enzo Live Messenger 5 22 Mar 2010
windows live messenger 2009 error code 0x80ee000c thebigdintexas Live Messenger 5 29 Sep 2009
Error 8000401a - Windows Live Messenger 2009 (14.0.8050.1202) Ugosan Live Messenger 2 20 Jan 2009
Live Messenger 8.5 Application Sharing "latest version" error Steve Morgan Live Messenger 0 22 Jul 2008
Exception calling "Send" with "1" argument(s) error using PING bass_player PowerShell 4 08 Jul 2008