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Vista - Windows Live Messenger doesn't works on windows vista

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Old 02-20-2009   #1 (permalink)
Melissa


 
 

Windows Live Messenger doesn't works on windows vista

I have the followinf problem using WLM...

Problem signature:
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 14.0.8064.206
Application Timestamp: 498cf586
Fault Module Name: UXCore.dll
Fault Module Version: 14.0.8064.206
Fault Module Timestamp: 498cdee0
Exception Code: c0000005
Exception Offset: 00073f70
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1046
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Anyone knows how can I fix this problem?

Or where can I download another version of WLM?


My System SpecsSystem Spec
Old 02-20-2009   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: Windows Live Messenger doesn't works on windows vista

Greetings Melissa,

Since it's UXCore crashing it could be all sorts of things. As a starting point though, you
should uninstall any third-party Messenger-integrated software such as Smiley Central, Kiwee
Toolbar, etc. Additionally, any anti-virus or internet security software with Messenger
integration features, should have those features disabled or uninstall the application all
together. Finally, if you're using any sort of custom themeing software, you may want to
disable it or return to the Windows default theme, at least for testing purposes.

Finally, to directly answer your question, you can simply uninstall Windows Live Messenger
2009 from the Programs and Features applet in the Control Panel (it'll be under Windows Live
Essentials) and then grab the previous version (which is 2008/8.5) from here:
http://messenger.jonathankay.com/redir/wlm85.asp

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Melissa" <Melissa@xxxxxx> wrote in message
news:60C2066D-6ADB-4E50-AD67-DB35D9384211@xxxxxx
Quote:

> I have the followinf problem using WLM...
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: msnmsgr.exe
> Application Version: 14.0.8064.206
> Application Timestamp: 498cf586
> Fault Module Name: UXCore.dll
> Fault Module Version: 14.0.8064.206
> Fault Module Timestamp: 498cdee0
> Exception Code: c0000005
> Exception Offset: 00073f70
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1046
> Additional Information 1: fd00
> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
> Additional Information 3: fd00
> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
>
> Anyone knows how can I fix this problem?
>
> Or where can I download another version of WLM?
>
My System SpecsSystem Spec
Old 03-16-2009   #3 (permalink)
Krenari


 
 

RE: Windows Live Messenger doesn't works on windows vista

Problem signature
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 14.0.8064.206
Application Timestamp: 498cf586
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.3053
Fault Module Timestamp: 4889d619
Exception Code: c0000005
Exception Offset: 00015068
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033


please help me................

My System SpecsSystem Spec
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