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Vista - I cant open Windows Live Messenger

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Old 02-23-2009   #1 (permalink)
Shannon


 
 

I cant open Windows Live Messenger

Every time i click on the icon i get no response.. I have tried resetting my
router but that hasnt worked.. I dont know what to do.. I'm hoping someone
can help me as i am really missing my MSN .. lol.. Also i am a girl so
please explain step by step what to do

My System SpecsSystem Spec
Old 02-24-2009   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: I cant open Windows Live Messenger

Greetings Shannon,

Well you've already proven you can search since you've located the answers with the router,
so girl or not, I think you're doing quite well

Anyway, even though the router reset didn't work, it's important to eliminate the network as
a problem. To do so, just unplug the router, then reboot your computer and then see if
Messenger comes up. If it comes up, plug the router back in, wait a minute or two and try to
sign in again.

Assuming that didn't change anything, more details would be great. For instance, has
Messenger worked in the past? If yes, did you just upgrade Messenger to a new version?
Also, after trying to start Messenger, right-click on an empty area of the taskbar, choose
Task Manager, and when the Task Manager shows up, click the Processes tab. Look down the
list for msnmsgr.exe. If it's not there, then it's obviously crashing when it starts.

Finally, since I realize this problem is disruptive, you can make use of the various
web-based Messenger clients to at least get on Messenger and chat while you still have this
problem. There's an official one that isn't that great, and some third-party ones. Feel
free to use whichever you like the most:
http://webmessenger.msn.com
http://www.ebuddy.com
http://www.iloveim.com

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Shannon" <Shannon@xxxxxx> wrote in message
news:3D537D70-761F-41D8-8558-455678630AE2@xxxxxx
Quote:

> Every time i click on the icon i get no response.. I have tried resetting my
> router but that hasnt worked.. I dont know what to do.. I'm hoping someone
> can help me as i am really missing my MSN .. lol.. Also i am a girl so
> please explain step by step what to do

My System SpecsSystem Spec
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