Vista - WLM - Other party's audio "choppy" on Samsung NC10 Netbook

03-13-2009

Hi, I hope you are well

The subject says it all really.

Video is fine but received audio is absolutely unusable. It sounds as
if it's being blanked for 100mS at a time. I have tried turning off
QOS but there's no difference. The other party can hear my audio
perfectly and when I try the same connection with a Dell XPS laptop,
the audio is fine.

As far as I know, the computer is completely up to date. AV s/w is
Norton Internet Security. OS is XP Home, 1GB RAM.

I've ordered a RAM upgrade to boost it to 2GB but I don't know how
much that will help.

Any other options I can try please?

TIA

03-29-2009

did you get a fix for this issue.. I have exactly the same problem

Chris

"MikeG" wrote:

Quote:

> Hi, I hope you are well
>
> The subject says it all really.
>
> Video is fine but received audio is absolutely unusable. It sounds as
> if it's being blanked for 100mS at a time. I have tried turning off
> QOS but there's no difference. The other party can hear my audio
> perfectly and when I try the same connection with a Dell XPS laptop,
> the audio is fine.
>
> As far as I know, the computer is completely up to date. AV s/w is
> Norton Internet Security. OS is XP Home, 1GB RAM.
>
> I've ordered a RAM upgrade to boost it to 2GB but I don't know how
> much that will help.
>
> Any other options I can try please?
>
> TIA
>

04-03-2009

Hello, I have the same issue and cannot seem to find a fix for this. Have
you had any success?

Thanks

"cl" wrote:

Quote:

> did you get a fix for this issue.. I have exactly the same problem
>
> Chris
>
> "MikeG" wrote:
>

Quote:

> > Hi, I hope you are well
> >
> > The subject says it all really.
> >
> > Video is fine but received audio is absolutely unusable. It sounds as
> > if it's being blanked for 100mS at a time. I have tried turning off
> > QOS but there's no difference. The other party can hear my audio
> > perfectly and when I try the same connection with a Dell XPS laptop,
> > the audio is fine.
> >
> > As far as I know, the computer is completely up to date. AV s/w is
> > Norton Internet Security. OS is XP Home, 1GB RAM.
> >
> > I've ordered a RAM upgrade to boost it to 2GB but I don't know how
> > much that will help.
> >
> > Any other options I can try please?
> >
> > TIA
> >

04-07-2009

Hi,

For anyone interested, I found a fix for this... it seems that the latest
WLM version causes the choppy sound issue, download version 8.5 (build
1288.816), it fixed mine straight away.

Chris

"stewnet" wrote:

Quote:

> Hello, I have the same issue and cannot seem to find a fix for this. Have
> you had any success?
>
> Thanks
>
> "cl" wrote:
>

Quote:

> > did you get a fix for this issue.. I have exactly the same problem
> >
> > Chris
> >
> > "MikeG" wrote:
> >

Quote:

> > > Hi, I hope you are well
> > >
> > > The subject says it all really.
> > >
> > > Video is fine but received audio is absolutely unusable. It sounds as
> > > if it's being blanked for 100mS at a time. I have tried turning off
> > > QOS but there's no difference. The other party can hear my audio
> > > perfectly and when I try the same connection with a Dell XPS laptop,
> > > the audio is fine.
> > >
> > > As far as I know, the computer is completely up to date. AV s/w is
> > > Norton Internet Security. OS is XP Home, 1GB RAM.
> > >
> > > I've ordered a RAM upgrade to boost it to 2GB but I don't know how
> > > much that will help.
> > >
> > > Any other options I can try please?
> > >
> > > TIA
> > >

03-13-2009	#1 (permalink)
MikeG n/a posts	WLM - Other party's audio "choppy" on Samsung NC10 Netbook Hi, I hope you are well The subject says it all really. Video is fine but received audio is absolutely unusable. It sounds as if it's being blanked for 100mS at a time. I have tried turning off QOS but there's no difference. The other party can hear my audio perfectly and when I try the same connection with a Dell XPS laptop, the audio is fine. As far as I know, the computer is completely up to date. AV s/w is Norton Internet Security. OS is XP Home, 1GB RAM. I've ordered a RAM upgrade to boost it to 2GB but I don't know how much that will help. Any other options I can try please? TIA
My System Specs

03-29-2009	#2 (permalink)
cl n/a posts	RE: WLM - Other party's audio "choppy" on Samsung NC10 Netbook did you get a fix for this issue.. I have exactly the same problem Chris "MikeG" wrote: Quote: > Hi, I hope you are well > > The subject says it all really. > > Video is fine but received audio is absolutely unusable. It sounds as > if it's being blanked for 100mS at a time. I have tried turning off > QOS but there's no difference. The other party can hear my audio > perfectly and when I try the same connection with a Dell XPS laptop, > the audio is fine. > > As far as I know, the computer is completely up to date. AV s/w is > Norton Internet Security. OS is XP Home, 1GB RAM. > > I've ordered a RAM upgrade to boost it to 2GB but I don't know how > much that will help. > > Any other options I can try please? > > TIA >
My System Specs

04-03-2009	#3 (permalink)
stewnet n/a posts	RE: WLM - Other party's audio "choppy" on Samsung NC10 Netbook Hello, I have the same issue and cannot seem to find a fix for this. Have you had any success? Thanks "cl" wrote: Quote: > did you get a fix for this issue.. I have exactly the same problem > > Chris > > "MikeG" wrote: > Quote: > > Hi, I hope you are well > > > > The subject says it all really. > > > > Video is fine but received audio is absolutely unusable. It sounds as > > if it's being blanked for 100mS at a time. I have tried turning off > > QOS but there's no difference. The other party can hear my audio > > perfectly and when I try the same connection with a Dell XPS laptop, > > the audio is fine. > > > > As far as I know, the computer is completely up to date. AV s/w is > > Norton Internet Security. OS is XP Home, 1GB RAM. > > > > I've ordered a RAM upgrade to boost it to 2GB but I don't know how > > much that will help. > > > > Any other options I can try please? > > > > TIA > >
My System Specs

04-07-2009	#4 (permalink)
cl n/a posts	RE: WLM - Other party's audio "choppy" on Samsung NC10 Netbook Hi, For anyone interested, I found a fix for this... it seems that the latest WLM version causes the choppy sound issue, download version 8.5 (build 1288.816), it fixed mine straight away. Chris "stewnet" wrote: Quote: > Hello, I have the same issue and cannot seem to find a fix for this. Have > you had any success? > > Thanks > > "cl" wrote: > Quote: > > did you get a fix for this issue.. I have exactly the same problem > > > > Chris > > > > "MikeG" wrote: > > Quote: > > > Hi, I hope you are well > > > > > > The subject says it all really. > > > > > > Video is fine but received audio is absolutely unusable. It sounds as > > > if it's being blanked for 100mS at a time. I have tried turning off > > > QOS but there's no difference. The other party can hear my audio > > > perfectly and when I try the same connection with a Dell XPS laptop, > > > the audio is fine. > > > > > > As far as I know, the computer is completely up to date. AV s/w is > > > Norton Internet Security. OS is XP Home, 1GB RAM. > > > > > > I've ordered a RAM upgrade to boost it to 2GB but I don't know how > > > much that will help. > > > > > > Any other options I can try please? > > > > > > TIA > > >
My System Specs

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