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Vista - Contact Lost

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Old 03-16-2009   #1 (permalink)


Windows XP
 
 

Contact Lost

Hello,

I've just updated my Windows Live Messenger to Windows Live Messenger 2009 Build 14.0.8064.206 but when i sign in, i notice that all my contacts in my previous version of Windows Live Messenger is not in my newer version of Windows Live Messenger. Can i please know why?

Thank you..

My System SpecsSystem Spec
Old 03-16-2009   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: Contact Lost

Greetings Frub,

Just to verify, you are signed into the same account?

That verified, to start, you might try removing your cached Windows Live Contacts (don't
worry, the actual contacts are stored on the server).

To do so, shut down Messenger and delete one of the following folders;
On XP you can find this folder at:
\Documents and Settings\username\Local Settings\Application Data\Microsoft\Windows Live
Contacts

On Vista, you'll find it at:
\Users\username\AppData\Local\Microsoft\Windows Live Contacts

Where username is your Windows username. Additionally, some of these folders will be hidden
if browsing by default, so to see them simply press the Alt key on the keyboard in any
Windows Explorer window to bring up the toolbar, click Tools, then Folder Options, then the
View tab, and then choose 'Show hidden files and folders'. After click OK, they should appear
with the other folders.

After removing the Windows Live Contacts folder, start up Messenger again and sign in again.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Furb" <guest@xxxxxx-email.com> wrote in message
news:348aa1d52aede17be05961be36028560@xxxxxx-gateway.com...
Quote:

>
> Hello,
>
> I've just updated my Windows Live Messenger to Windows Live Messenger
> 2009 Build 14.0.8064.206 but when i sign in, i notice that all my
> contacts in my previous version of Windows Live Messenger is not in my
> newer version of Windows Live Messenger. Can i please know why?
>
> Thank you..
>
>
> --
> Furb

My System SpecsSystem Spec
Old 03-18-2009   #3 (permalink)


Windows XP
 
 

Re: Contact Lost

Greetings Kay,

Yes, i sign in using the same account. I've did what you asked me to do but i still cant see my contacts when i sign in into my Windows Live Messenger Version 2009.

Thanks Kay
My System SpecsSystem Spec
Old 03-20-2009   #4 (permalink)
dread


 
 

RE: Contact Lost

Look here
http://www.microsoft.com/communities...sloc=en-us&p=1.
I suggest you do the same. Hmm for some reason when you do a search for
contact or contacts no results are fount. Before it would show all the
questions. MS must be up to something. Well I got some saved look at these to
http://www.microsoft.com/communities...sloc=en-us&p=1
http://www.microsoft.com/communities...1-fbee09a25b8e

There is more but I think you get the idea.


"Furb" wrote:
Quote:

>
> Hello,
>
> I've just updated my Windows Live Messenger to Windows Live Messenger
> 2009 Build 14.0.8064.206 but when i sign in, i notice that all my
> contacts in my previous version of Windows Live Messenger is not in my
> newer version of Windows Live Messenger. Can i please know why?
>
> Thank you..
>
>
> --
> Furb
>
My System SpecsSystem Spec
Old 03-20-2009   #5 (permalink)


Windows XP
 
 

Re: Contact Lost

thank you dread.. i've send my ContactsLog.txt to nick..
My System SpecsSystem Spec
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