Vista - WLM 2009 Problem

Hi there,

I have been trying to update my messenger to the latest one but every time it downloads the neccessary files it cancels itself then rolls back the installation even though cancel was not pressed.

Has anyone else encountered this problem?

Greetings,

It's encountering an error and then rolling back.

As an easy starting point, try manually installing Messenger by simply downloading and
running the MSI file:
http://messenger.jonathankay.com/redir/w3qfe/wlm.asp

If that installs without an error (it'll just install and disappear if it's successful), then
install the Communications Platform:
http://messenger.jonathankay.com/red...e/contacts.asp

If that installs correctly, you can now use Messenger by running it from the Start menu,
Windows Live folder. However, I suspect either of these will error out and will tell you
what the problem is. There's also an log generated by the installer, but just running these
is certainly easier than locating and parsing the log file.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"DragonLee911" <guest@xxxxxx-email.com> wrote in message
news:ee77a637d88322b2ba5fd329bb462691@xxxxxx-gateway.com...

Hi thanks for the fast reply, but you were right. It errored when i tried to install the Windows Live Commmunications Platform. it says its on a network resource that is unavailable. what does this mean?