Vista - RE: Are you encountering error 81000395 when you try to sing into

03-23-2009

hi Jonathan
cant sing in my messenger what i do

"Geo" wrote:

Quote:

> Hi Jonathan,
>
> I got the same error message since a couple of days ago.
> Without doing anything, it went away all by itself.
> I thought that you (as well as other people concerned) might want to know
> about this.
>
> I have answered this to other questions about this error as well (sorry for
> cross-posting if that was the case).
>
> CU: Geo
>
> "Jonathan Kay [MVP]" wrote:
>

Quote:

> > Greetings,
> >
> > A new entry to the Messenger Support Space has just been posted. Here are the contents of
> > the post:
> >
> > Are you encountering error 81000395 when you try to sing into Windows Live Messenger?
> >
> > If you are encountering this error, please enable connection logging and send us a mail with
> > the connection log attached to messengeresc@xxxxxx
> >
> > To gather the connectivity log, please follow steps below:
> >
> > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at
> > the far right of the taskbar, and then click "Exit."
> > 2. Delete the already existing connection log file, if it is available:
> > a. Start Messenger but do not sign in.
> > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to
> > the My Received Files folder.
> > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> > press DELETE.
> > 3.Enable connection logging if it is not already enabled.
> >
> > a. Start MSN Messenger but do not sign in.
> > b. On the "Tools" menu, click "Options."
> > c. In the "Options" dialog box, click "Connection."
> > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help
> > troubleshoot connection problems" check box is selected.
> > e. Close the "Options" dialog box.
> > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error
> > appears.
> > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.
> >
> > You can get directly to the post and comment here:
> > http://messenger-support.spaces.live...53F!7576.entry
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> > --
> >
> >
> >
> >

03-24-2009

Greetings Hiam,

I don't necessarily recommended "sing"ing into Messenger, although that would be fun.

Seriously though, are you using any sort of antivirus or internet security software? If so,
what is it? You may want to uninstall any of these products and then try again to see if
that is the problem (you can reinstall afterwards).

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"hiam" <hiam @discussions.microsoft.com> wrote in message
news:F523291F-6B5A-4E90-95FD-868B10514A1C@xxxxxx

Quote:

> hi Jonathan
> cant sing in my messenger what i do
>
> "Geo" wrote:
>

Quote:

>> Hi Jonathan,
>>
>> I got the same error message since a couple of days ago.
>> Without doing anything, it went away all by itself.
>> I thought that you (as well as other people concerned) might want to know
>> about this.
>>
>> I have answered this to other questions about this error as well (sorry for
>> cross-posting if that was the case).
>>
>> CU: Geo
>>
>> "Jonathan Kay [MVP]" wrote:
>>

Quote:

>> > Greetings,
>> >
>> > A new entry to the Messenger Support Space has just been posted. Here are the contents
>> > of
>> > the post:
>> >
>> > Are you encountering error 81000395 when you try to sing into Windows Live Messenger?
>> >
>> > If you are encountering this error, please enable connection logging and send us a mail
>> > with
>> > the connection log attached to messengeresc@xxxxxx
>> >
>> > To gather the connectivity log, please follow steps below:
>> >
>> > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification
>> > area at
>> > the far right of the taskbar, and then click "Exit."
>> > 2. Delete the already existing connection log file, if it is available:
>> > a. Start Messenger but do not sign in.
>> > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go
>> > to
>> > the My Received Files folder.
>> > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and
>> > then
>> > press DELETE.
>> > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and
>> > then
>> > press DELETE.
>> > 3.Enable connection logging if it is not already enabled.
>> >
>> > a. Start MSN Messenger but do not sign in.
>> > b. On the "Tools" menu, click "Options."
>> > c. In the "Options" dialog box, click "Connection."
>> > d. Under "Connection Logging" make sure that the "Save a log of my server connections to
>> > help
>> > troubleshoot connection problems" check box is selected.
>> > e. Close the "Options" dialog box.
>> > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error
>> > appears.
>> > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.
>> >
>> > You can get directly to the post and comment here:
>> > http://messenger-support.spaces.live...53F!7576.entry
>> >
>> > --
>> > Jonathan Kay
>> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
>> > Associate Expert
>> > http://www.microsoft.com/windowsxp/expertzone/
>> > Messenger Resources - http://messenger.jonathankay.com
>> > All posts unless otherwise specified are (c) 2006 Jonathan Kay.
>> > You *must* contact me for redistribution rights.
>> > --
>> >
>> >
>> >
>> >

03-23-2009	#1 (permalink)
hiam n/a posts	RE: Are you encountering error 81000395 when you try to sing into hi Jonathan cant sing in my messenger what i do "Geo" wrote: Quote: > Hi Jonathan, > > I got the same error message since a couple of days ago. > Without doing anything, it went away all by itself. > I thought that you (as well as other people concerned) might want to know > about this. > > I have answered this to other questions about this error as well (sorry for > cross-posting if that was the case). > > CU: Geo > > "Jonathan Kay [MVP]" wrote: > Quote: > > Greetings, > > > > A new entry to the Messenger Support Space has just been posted. Here are the contents of > > the post: > > > > Are you encountering error 81000395 when you try to sing into Windows Live Messenger? > > > > If you are encountering this error, please enable connection logging and send us a mail with > > the connection log attached to messengeresc@xxxxxx > > > > To gather the connectivity log, please follow steps below: > > > > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at > > the far right of the taskbar, and then click "Exit." > > 2. Delete the already existing connection log file, if it is available: > > a. Start Messenger but do not sign in. > > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to > > the My Received Files folder. > > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then > > press DELETE. > > 3.Enable connection logging if it is not already enabled. > > > > a. Start MSN Messenger but do not sign in. > > b. On the "Tools" menu, click "Options." > > c. In the "Options" dialog box, click "Connection." > > d. Under "Connection Logging" make sure that the "Save a log of my server connections to help > > troubleshoot connection problems" check box is selected. > > e. Close the "Options" dialog box. > > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error > > appears. > > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2. > > > > You can get directly to the post and comment here: > > http://messenger-support.spaces.live...53F!7576.entry > > > > -- > > Jonathan Kay > > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > > Associate Expert > > http://www.microsoft.com/windowsxp/expertzone/ > > Messenger Resources - http://messenger.jonathankay.com > > All posts unless otherwise specified are (c) 2006 Jonathan Kay. > > You must contact me for redistribution rights. > > -- > > > > > > > >
My System Specs

03-24-2009	#2 (permalink)
Jonathan Kay [MVP] n/a posts	Re: Are you encountering error 81000395 when you try to sing into Greetings Hiam, I don't necessarily recommended "sing"ing into Messenger, although that would be fun. Seriously though, are you using any sort of antivirus or internet security software? If so, what is it? You may want to uninstall any of these products and then try again to see if that is the problem (you can reinstall afterwards). -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "hiam" <hiam @discussions.microsoft.com> wrote in message news:F523291F-6B5A-4E90-95FD-868B10514A1C@xxxxxx Quote: > hi Jonathan > cant sing in my messenger what i do > > "Geo" wrote: > Quote: >> Hi Jonathan, >> >> I got the same error message since a couple of days ago. >> Without doing anything, it went away all by itself. >> I thought that you (as well as other people concerned) might want to know >> about this. >> >> I have answered this to other questions about this error as well (sorry for >> cross-posting if that was the case). >> >> CU: Geo >> >> "Jonathan Kay [MVP]" wrote: >> Quote: >> > Greetings, >> > >> > A new entry to the Messenger Support Space has just been posted. Here are the contents >> > of >> > the post: >> > >> > Are you encountering error 81000395 when you try to sing into Windows Live Messenger? >> > >> > If you are encountering this error, please enable connection logging and send us a mail >> > with >> > the connection log attached to messengeresc@xxxxxx >> > >> > To gather the connectivity log, please follow steps below: >> > >> > 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification >> > area at >> > the far right of the taskbar, and then click "Exit." >> > 2. Delete the already existing connection log file, if it is available: >> > a. Start Messenger but do not sign in. >> > b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go >> > to >> > the My Received Files folder. >> > c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and >> > then >> > press DELETE. >> > d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and >> > then >> > press DELETE. >> > 3.Enable connection logging if it is not already enabled. >> > >> > a. Start MSN Messenger but do not sign in. >> > b. On the "Tools" menu, click "Options." >> > c. In the "Options" dialog box, click "Connection." >> > d. Under "Connection Logging" make sure that the "Save a log of my server connections to >> > help >> > troubleshoot connection problems" check box is selected. >> > e. Close the "Options" dialog box. >> > 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error >> > appears. >> > 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2. >> > >> > You can get directly to the post and comment here: >> > http://messenger-support.spaces.live...53F!7576.entry >> > >> > -- >> > Jonathan Kay >> > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger >> > Associate Expert >> > http://www.microsoft.com/windowsxp/expertzone/ >> > Messenger Resources - http://messenger.jonathankay.com >> > All posts unless otherwise specified are (c) 2006 Jonathan Kay. >> > You must contact me for redistribution rights. >> > -- >> > >> > >> > >> >
My System Specs

Similar Threads
Thread	Forum
Error 81000395	Live Messenger
RE: Are you encountering error 81000395 when you try to sing into Wind	Live Messenger
RE: Are you encountering error 81000395 when you try to sing into Wind	Live Messenger
RE: Are you encountering error 81000395 when you try to sing into Wind	Live Messenger
RE: Are you encountering error 81000395 when you try to sing into Wind	Live Messenger