Vista - Unknown error re-installing Messenger.

03-23-2009

Recently I have been having problems logging into my messenger, (never got
in, and didn't work for 3 days). So I decided to uninstall and re-install it.
However now I get another error when installing wlsetup-custom.exe

The error comes up right after it says preparing the installer, and goes as
follows:

Couldn't install programs

Please try installing Windows Live programs again.

Error: OnCatalogResult: 0x80072ee6

Next steps: An unknown error occurred.

Any ideas on how to get this back installed on my computer? It worked
perfectly just 4-5 days ago.

-Thanks!

03-23-2009

Fixed it myself, thanks anyways!

03-24-2009

Hi Kevin,

Just out of curiosity, did you have reset the transaction log or was it something else?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Kev1n" <Kev1n@xxxxxx> wrote in message
news:477AA4C2-EA15-49B2-AFF5-DCB157A74B8D@xxxxxx

Quote:

> Fixed it myself, thanks anyways!

03-24-2009

"Jonathan Kay [MVP]" wrote:

Quote:

> Hi Kevin,
>
> Just out of curiosity, did you have reset the transaction log or was it something else?

Quote:

> Didn't have to reset everything, I did a complete search of my computer for any files that were possibly not deleted during installation, and found a few hidden ones in program data, so deleted all of that. But even so that didn't seem to really help. As it turns out the 1.1 mb installer was the problem, so I downloaded the 100 odd somthing megabyte one instead, which - while a waste of bandwidth, fixed the problem.

Perhaps microsoft should go back to the tried and true individual installers?

-Kev1n

03-24-2009

Hi Kev1n,

Ah, gotcha. The Live installer is actually just a wrapper for standard Microsoft Installer
files, of which you can download and install the exact ones you want here at my blog (for
future reference and those searching this thread):
http://messengergeek.spaces.live.com...DA1!1723.entry

I'm not a fan of it either.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Kev1n" <Kev1n@xxxxxx> wrote in message
news:48F1A418-EA09-4F9B-A8A6-C674F9650C22@xxxxxx

Quote:

>
>
> "Jonathan Kay [MVP]" wrote:
>

Quote:

>> Hi Kevin,
>>
>> Just out of curiosity, did you have reset the transaction log or was it something else?

>

Quote:

>> Didn't have to reset everything, I did a complete search of my computer for any files
>> that were possibly not deleted during installation, and found a few hidden ones in program
>> data, so deleted all of that. But even so that didn't seem to really help. As it turns out
>> the 1.1 mb installer was the problem, so I downloaded the 100 odd somthing megabyte one
>> instead, which - while a waste of bandwidth, fixed the problem.

>
> Perhaps microsoft should go back to the tried and true individual installers?
>
> -Kev1n

03-25-2009

Cool, thanks again. Bookmarked that link.

03-23-2009	#1 (permalink)
Kev1n n/a posts	Unknown error re-installing Messenger. Recently I have been having problems logging into my messenger, (never got in, and didn't work for 3 days). So I decided to uninstall and re-install it. However now I get another error when installing wlsetup-custom.exe The error comes up right after it says preparing the installer, and goes as follows: Couldn't install programs Please try installing Windows Live programs again. Error: OnCatalogResult: 0x80072ee6 Next steps: An unknown error occurred. Any ideas on how to get this back installed on my computer? It worked perfectly just 4-5 days ago. -Thanks!
My System Specs

03-23-2009	#2 (permalink)
Kev1n n/a posts	RE: Unknown error re-installing Messenger. Fixed it myself, thanks anyways!
My System Specs

03-24-2009	#3 (permalink)
Jonathan Kay [MVP] n/a posts	Re: Unknown error re-installing Messenger. Hi Kevin, Just out of curiosity, did you have reset the transaction log or was it something else? -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Kev1n" <Kev1n@xxxxxx> wrote in message news:477AA4C2-EA15-49B2-AFF5-DCB157A74B8D@xxxxxx Quote: > Fixed it myself, thanks anyways!
My System Specs

03-24-2009	#4 (permalink)
Kev1n n/a posts	Re: Unknown error re-installing Messenger. "Jonathan Kay [MVP]" wrote: Quote: > Hi Kevin, > > Just out of curiosity, did you have reset the transaction log or was it something else? Quote: > Didn't have to reset everything, I did a complete search of my computer for any files that were possibly not deleted during installation, and found a few hidden ones in program data, so deleted all of that. But even so that didn't seem to really help. As it turns out the 1.1 mb installer was the problem, so I downloaded the 100 odd somthing megabyte one instead, which - while a waste of bandwidth, fixed the problem. Perhaps microsoft should go back to the tried and true individual installers? -Kev1n
My System Specs

03-24-2009	#5 (permalink)
Jonathan Kay [MVP] n/a posts	Re: Unknown error re-installing Messenger. Hi Kev1n, Ah, gotcha. The Live installer is actually just a wrapper for standard Microsoft Installer files, of which you can download and install the exact ones you want here at my blog (for future reference and those searching this thread): http://messengergeek.spaces.live.com...DA1!1723.entry I'm not a fan of it either. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Kev1n" <Kev1n@xxxxxx> wrote in message news:48F1A418-EA09-4F9B-A8A6-C674F9650C22@xxxxxx Quote: > > > "Jonathan Kay [MVP]" wrote: > Quote: >> Hi Kevin, >> >> Just out of curiosity, did you have reset the transaction log or was it something else? > Quote: >> Didn't have to reset everything, I did a complete search of my computer for any files >> that were possibly not deleted during installation, and found a few hidden ones in program >> data, so deleted all of that. But even so that didn't seem to really help. As it turns out >> the 1.1 mb installer was the problem, so I downloaded the 100 odd somthing megabyte one >> instead, which - while a waste of bandwidth, fixed the problem. > > Perhaps microsoft should go back to the tried and true individual installers? > > -Kev1n
My System Specs

03-25-2009	#6 (permalink)
Kev1n n/a posts	Re: Unknown error re-installing Messenger. Cool, thanks again. Bookmarked that link.
My System Specs

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