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Windows Live Installer Error 0x80070643

  1. #1



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    Join Date : Mar 2009
    Posts : 3
    Vista Home Premium 32bit
    Local Time: 01:25 PM

    Windows Live Installer Problem, continually rolls back, Error 0x80070643

    Trying to update Windows Live Messenger on a Vista Computer running Windows Live Messenger version 2008. I get notified that a new version of Messenger is ready to be installed. When I run the update using the Windows Live Installer program, it completes the install 100%, then proceeds to rollback the entire install. It gives me error #0x80070643, and says there may be another installer running at the same time (there is not). This has happened each of the 3 times I have tried to run this update.



    Another error I am getting from this Windows Live Installer:"a network error occurred while attempting to read from the file c:\windows\installer\photolibrary.msi"

    Searching on that error message, I found this: https://www.microsoft.com/communitie...r=US&sloc=&p=1

    But nothing here has helped either....
    Any ideas?

    thanks in advance...

    Last edited by vivlund; 24 Mar 2009 at 10:24 PM. Reason: Change title
      My System SpecsSystem Spec

  2. #2



    Newbie
    Join Date : Mar 2009
    Posts : 3
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      Thread Starter

    Re: Windows Live Installer Error 0x80070643

    Found the answer here in @phat94gt's post:

    https://www.microsoft.com/communitie...s/settings.xml

      My System SpecsSystem Spec

  3. #3



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    Join Date : Mar 2009
    Posts : 3
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    Local Time: 01:25 PM


      Thread Starter

    Re: Windows Live Installer Error 0x80070643

    Here is Phat94gt's post from the MS forum:

    Actually, I found a solution that worked for me:

    1. Manually uninstall all the Live applications, except the Photo Library.

    2. Download Windows Live Photo Gallery Beta from
    Installing/uninstalling Windows Live Wave 3 beta applications - Windows Live

    3. Move the downloaded PhotoLibrary.msi file into C:\Windows\Installer

    4. Run the msi

    5. Run the windows live setup and install / update any Live programs

    This did the trick.

      My System SpecsSystem Spec

Windows Live Installer Error 0x80070643

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