Vista - WLM 2009 Contact List issue

Hi everybody!

I'm having a very annoyng problem with my WLM. A few days ago I decided to
stop using my WLM 8.1 (that was working just fine) and start using the brand
new WLM 2009.

So, I downloaded the build 14.0.8064.0206 at the official LIVE site, and
installed it. But now, I can't see my contact list. It appears blank.

I've tried everything I could imagine to solve it:
- deleted the contacts cache;
- tried to refresh the contacts, by setting my computer as a "public one" in
WLM options;
- tried to import the contact list from an external file;
- uninstalled the new WLM 2009 via Control Panel and reinstalled it;
- uninstalled using "ZapMessenger", to perform a "clean installation";
- uninstalled using "Messenger Deep Clean", to perform a "clean installation";
- uninstalled using Deep Clean, then used ZapMessenger, then traced all
messenger and live related folders and deleted them, then traced all
messenger and live entries on the registry that I could think about and
deleted them, so I could perform the cleanest installation of all.

None worked. Using a friend's PC with the same WLM 2009 version, the
contacts appear normally, so I guess it's somewhat local. It's seems that
other people are having this problem as well.

I'm using Windows XP SP3, fully updated, IE8, AVG 8.5. No other processes
running, just Windows' normal stuff. Virus and trojans seems unlikely
(scanned localy, remotely and using an online AV).

So... any ideas?

Greetings,

My guess as far with this (you've already searched extensively) is that there's some sort of
permissions problem preventing Messenger from writing the contacts to disk (or something like
that).

Note that I've not had direct access to a PC with this problem to specifically say or provide
a real solution. If you're interested in helping me out with that, please let me know
Although to be honest, from the sounds of it, you may be able to see if this is the case or
not also.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Arnaldo Filho" <ArnaldoFilho@xxxxxx> wrote in message
news:9C2D1B6F-1A07-4DC4-A783-F3CE6B3F2B47@xxxxxx

I am having this annoying problem too. I have just gave a fresh installation
of windows xp and got the windows live 2009 from the official site and it
still showing no contacts

God knows what the live team is doing coz I have seen lots of complaints
over net but with no satisfactory replies.

"Jonathan Kay [MVP]" wrote:

Uninstall WLM 2009, go to control panel, remove windows Live Upload Tool,
Sign-In Assistant (if you have them) and install WLM 8.5 from this link:
http://messenger.jonathankay.com/redir/wlm85.asp

"Arnaldo Filho" wrote:

Look, I really am annoyed at this... If anyone has any solution what so ever I would really, really appreciate it. I have even made a new account and added a few amount of contacts and got a few others to add me as a test. So far neither have worked. The people that added me have and I have no invite to accept. The others haven't had an invite to accept... This is really annoying... I need to know how to sort it out because I'm starting to get annoyed with 8.1 and 8.5 as they constantly turn off at random points...

If anyone does find a solution I will be eternally greatful