Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Windows Live > Live Messenger

Vista - wlcomm.exe error when upgraded to Windows Live 2009

Reply
 
Old 05-18-2009   #1 (permalink)
thanosm9


 
 

wlcomm.exe error when upgraded to Windows Live 2009

I run Window XP Home edition SP3, my laptop has 1,8GHz prosr and 2GB RAM.
When I downloaded WL 2009 I cannot login to messenger as the wlcomm.exe error
always appear. Tis program is located in the correct folder and has the
expected size. My AV program allows this wlcomm.exe to have full access to
the web. I have tried to unistall and reinstal WL 2009, read many discussion
forus but nothing really was achieved. Any help? or do I have simply return
to WL 2008?

My System SpecsSystem Spec
Old 05-18-2009   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: wlcomm.exe error when upgraded to Windows Live 2009

Greetings,

In all honesty, dealing with wlcomm crashes is a bit like finding a needle in a haystack,
there's plenty of possible solutions that people have indicated have worked, but in some
cases, it's very difficult to figure it out.

I admit I haven't had any time one-on-one with anyone to try and fix one of these, and I may
need to do that.

That said, if you haven't already done so, make sure you're not using a custom XP theme, and
you may need to completely uninstall any "internet security" (at least temporarily) to
determine if that's what's crashing the crashes.

Additionally, if you haven't already done so, removing the cache of contacts on your machine
has proven to be effective. To do so, head over to the following folder, and delete the
"Windows Live Contacts" inside it:
\Documents and Settings\username\Local Settings\Application Data\Microsoft

Where username is your Windows username. Additionally, some of these folders will be hidden
by default, to see them simply press the
Alt key on the keyboard in any Windows Explorer window to bring up the toolbar, click Tools,
then Folder Options, then the View tab, and then choose 'Show hidden files and folders'.
After click OK, they should appear with the other folders.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"thanosm9" <thanosm9@xxxxxx> wrote in message
news:286AFCE5-5D9F-470B-843F-A1B392374D4E@xxxxxx
Quote:

> I run Window XP Home edition SP3, my laptop has 1,8GHz prosr and 2GB RAM.
> When I downloaded WL 2009 I cannot login to messenger as the wlcomm.exe error
> always appear. Tis program is located in the correct folder and has the
> expected size. My AV program allows this wlcomm.exe to have full access to
> the web. I have tried to unistall and reinstal WL 2009, read many discussion
> forus but nothing really was achieved. Any help? or do I have simply return
> to WL 2008

My System SpecsSystem Spec
Old 05-19-2009   #3 (permalink)
thanosm9


 
 

Re: wlcomm.exe error when upgraded to Windows Live 2009

Thank you Jonathan,

I have tried your suggested set of actions but it did not resolve the
problem. I attach the error report as appears in my computer:

"Error signature
AppName: wlcomm.exe AppVer: 14.0.8064.206 ModName: kernel32.dll
ModVer: 5.1.2600.5781 Offset: 000322af


<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="wlcomm.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="abssm.dll" SIZE="532872" CHECKSUM="0xA98FD1A8"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live Messenger
Contacts Server Syncronization Module" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Windows Live Messenger Contacts Server Syncronization Module"
FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="abssm.dll"
INTERNAL_NAME="abssm.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x83D7F"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:53"
UPTO_LINK_DATE="02/07/2009 01:03:53" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="conproxy.dll" SIZE="59768" CHECKSUM="0x327A7983"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live Contacts
Server Proxy Module" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Windows Live Communications Platform"
FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="conproxy.dll"
INTERNAL_NAME="conproxy.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17762"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:50"
UPTO_LINK_DATE="02/07/2009 01:03:50" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="consync.dll" SIZE="129400" CHECKSUM="0x36C34331"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live Contacts
Sync" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows Live
Contacts Sync" FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="consync.dll"
INTERNAL_NAME="consync.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x25265"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:50"
UPTO_LINK_DATE="02/07/2009 01:03:50" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="contact.dll" SIZE="647048" CHECKSUM="0x4D1FACA2"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live Contacts
Server Services Module" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Windows Live Communications Platform"
FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="contact.dll"
INTERNAL_NAME="contact.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA588B"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:56"
UPTO_LINK_DATE="02/07/2009 01:03:56" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="lmcdata.dll" SIZE="581496" CHECKSUM="0xDA837956"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live Messenger
Contacts Server Data Module" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Windows Live Messenger Contacts Server Data Module"
FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="lmcdata.dll"
INTERNAL_NAME="lmcdata.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9468D"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:58"
UPTO_LINK_DATE="02/07/2009 01:03:58" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wlcomm.exe" SIZE="27512" CHECKSUM="0x542EF887"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live
Communications Platform" COMPANY_NAME="Microsoft Corporation"
PRODUCT_NAME="Windows Live Communications Platform"
FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="wlcomm.exe"
INTERNAL_NAME="wlcomm.exe" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF298"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:51"
UPTO_LINK_DATE="02/07/2009 01:03:51" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wldlog.dll" SIZE="32648" CHECKSUM="0x3F645928"
BIN_FILE_VERSION="14.0.8064.206" BIN_PRODUCT_VERSION="14.0.8064.206"
PRODUCT_VERSION="14.0.8064.0206" FILE_DESCRIPTION="Windows Live Desktop
Logging" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows Live
Desktop Logging" FILE_VERSION="14.0.8064.0206" ORIGINAL_FILENAME="wldlog.dll"
INTERNAL_NAME="wldlog.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xC4E6"
LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="14.0.8064.206"
UPTO_BIN_PRODUCT_VERSION="14.0.8064.206" LINK_DATE="02/07/2009 01:03:38"
UPTO_LINK_DATE="02/07/2009 01:03:38" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938"
BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781"
PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.5781"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58"
UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938"
BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781"
PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.5781"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58"
UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
</DATABASE>"

Thanks for your time and effort

"Jonathan Kay [MVP]" wrote:
Quote:

> Greetings,
>
> In all honesty, dealing with wlcomm crashes is a bit like finding a needle in a haystack,
> there's plenty of possible solutions that people have indicated have worked, but in some
> cases, it's very difficult to figure it out.
>
> I admit I haven't had any time one-on-one with anyone to try and fix one of these, and I may
> need to do that.
>
> That said, if you haven't already done so, make sure you're not using a custom XP theme, and
> you may need to completely uninstall any "internet security" (at least temporarily) to
> determine if that's what's crashing the crashes.
>
> Additionally, if you haven't already done so, removing the cache of contacts on your machine
> has proven to be effective. To do so, head over to the following folder, and delete the
> "Windows Live Contacts" inside it:
> \Documents and Settings\username\Local Settings\Application Data\Microsoft
>
> Where username is your Windows username. Additionally, some of these folders will be hidden
> by default, to see them simply press the
> Alt key on the keyboard in any Windows Explorer window to bring up the toolbar, click Tools,
> then Folder Options, then the View tab, and then choose 'Show hidden files and folders'.
> After click OK, they should appear with the other folders.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "thanosm9" <thanosm9@xxxxxx> wrote in message
> news:286AFCE5-5D9F-470B-843F-A1B392374D4E@xxxxxx
Quote:

> > I run Window XP Home edition SP3, my laptop has 1,8GHz prosr and 2GB RAM.
> > When I downloaded WL 2009 I cannot login to messenger as the wlcomm.exe error
> > always appear. Tis program is located in the correct folder and has the
> > expected size. My AV program allows this wlcomm.exe to have full access to
> > the web. I have tried to unistall and reinstal WL 2009, read many discussion
> > forus but nothing really was achieved. Any help? or do I have simply return
> > to WL 2008
>
>
>
My System SpecsSystem Spec
Old 07-21-2009   #4 (permalink)
viporpa


 
 

RE: wlcomm.exe error when upgraded to Windows Live 2009



"thanosm9" wrote:
Quote:

> I run Window XP Home edition SP3, my laptop has 1,8GHz prosr and 2GB RAM.
> When I downloaded WL 2009 I cannot login to messenger as the wlcomm.exe error
> always appear. Tis program is located in the correct folder and has the
> expected size. My AV program allows this wlcomm.exe to have full access to
> the web. I have tried to unistall and reinstal WL 2009, read many discussion
> forus but nothing really was achieved. Any help? or do I have simply return
> to WL 2008?
My System SpecsSystem Spec
Old 07-21-2009   #5 (permalink)
viporpa


 
 

RE: wlcomm.exe error when upgraded to Windows Live 2009

I to have that error , please fix. I have three machines here all running
live one care. Two machines are XP and one vista. It works on Vista and one
XP machine but not the other.

"thanosm9" wrote:
Quote:

> I run Window XP Home edition SP3, my laptop has 1,8GHz prosr and 2GB RAM.
> When I downloaded WL 2009 I cannot login to messenger as the wlcomm.exe error
> always appear. Tis program is located in the correct folder and has the
> expected size. My AV program allows this wlcomm.exe to have full access to
> the web. I have tried to unistall and reinstal WL 2009, read many discussion
> forus but nothing really was achieved. Any help? or do I have simply return
> to WL 2008?
My System SpecsSystem Spec
Old 10-25-2009   #6 (permalink)
Hugo Acosta


 
 

RE: wlcomm.exe error when upgraded to Windows Live 2009



"thanosm9" wrote:
Quote:

> I run Window XP Home edition SP3, my laptop has 1,8GHz prosr and 2GB RAM.
> When I downloaded WL 2009 I cannot login to messenger as the wlcomm.exe error
> always appear. Tis program is located in the correct folder and has the
> expected size. My AV program allows this wlcomm.exe to have full access to
> the web. I have tried to unistall and reinstal WL 2009, read many discussion
> forus but nothing really was achieved. Any help? or do I have simply return
> to WL 2008?
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
windows live messenger 2009 error code 0x80ee000c Live Messenger
Windows Live 2009 not downloading error in key Windows Live
Windows Live Messenger 2009 Has error and "send error report" Live Messenger
Error 8000401a - Windows Live Messenger 2009 (14.0.8050.1202) Live Messenger
Windows Live Mail 2009 ERROR: Outlook 2007 unable to open WLM Emai Live Mail


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46