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05-26-2009
| #1 (permalink) |
| | Grey box in video call, but not in webcam sharing When I make a video call in WLM, all I can ever transmit is a grey box. I know my webcam is working because if I choose theoption to share my webcam with the other party, it works fine. It is only once I switch to the Video Call that the grey box appears and I lose all video. I do get audio at that point. I have tried this connected to different users, always with the same result. I have the latest video and camera drivers. Any idea what may be going on? Thanks! |
My System Specs |
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05-26-2009
| #2 (permalink) |
| | Re: Grey box in video call, but not in webcam sharing Greetings Barclay, You're not the first to have this happen to them. Until a later release which hopefully addresses this problem, just continue to use the webcam options as opposed to video call. At first I thought it was limited to specific camera models, but after asking plenty of those with this problem, it doesn't seem to be a deciding factor. However, which model and manufacturer of webcam are you using? -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Barclay" <Barclay@xxxxxx> wrote in message news:BF8DCBDE-A083-4E36-B669-F138D2F4E93C@xxxxxx Quote: > When I make a video call in WLM, all I can ever transmit is a grey box. I > know my webcam is working because if I choose theoption to share my webcam > with the other party, it works fine. It is only once I switch to the Video > Call that the grey box appears and I lose all video. I do get audio at that > point. I have tried this connected to different users, always with the same > result. I have the latest video and camera drivers. Any idea what may be > going on? Thanks! |
| My System Specs |
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05-27-2009
| #3 (permalink) |
| | Re: Grey box in video call, but not in webcam sharing I am using the Creative Live! Cam Video IM Pro (VF0230). After lots of pulling my hair out, I actually found a work around last night for the problem. When setting up the video, there are always two options for the camera - "Live Cam Video Pro" and "Live Cam Video Pro (VFW)." When picking the first opton, the video shows find in the options window and with the standard webcam option. When picking the VFW option, messenger reports it isn't supported, but then it works fine for the video call. "Jonathan Kay [MVP]" wrote: Quote: > Greetings Barclay, > > You're not the first to have this happen to them. Until a later release which hopefully > addresses this problem, just continue to use the webcam options as opposed to video call. > > At first I thought it was limited to specific camera models, but after asking plenty of those > with this problem, it doesn't seem to be a deciding factor. However, which model and > manufacturer of webcam are you using? > > -- > Jonathan Kay > Microsoft MVP - Windows Live Messenger > MSN Messenger/Windows Messenger > MessengerGeek Blog: http://www.messengergeek.com > Messenger Resources: http://messenger.jonathankay.com > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation > -- > > "Barclay" <Barclay@xxxxxx> wrote in message > news:BF8DCBDE-A083-4E36-B669-F138D2F4E93C@xxxxxx Quote: > > When I make a video call in WLM, all I can ever transmit is a grey box. I > > know my webcam is working because if I choose theoption to share my webcam > > with the other party, it works fine. It is only once I switch to the Video > > Call that the grey box appears and I lose all video. I do get audio at that > > point. I have tried this connected to different users, always with the same > > result. I have the latest video and camera drivers. Any idea what may be > > going on? Thanks! > > |
| My System Specs |
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05-27-2009
| #4 (permalink) |
| | Re: Grey box in video call, but not in webcam sharing Hi Barclay, That's actually very interesting. As far as I know VFW (Video for Windows) support shouldn't even exist there (as the message says). However, what's tested in the wizard and what is actually used in the various video modes does differ, so I guess this is just a nicer workaround than the other method. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Barclay" <Barclay@xxxxxx> wrote in message news:9FC0304C-B326-4BAC-B0E7-2EE72BE4A554@xxxxxx Quote: > I am using the Creative Live! Cam Video IM Pro (VF0230). After lots of > pulling my hair out, I actually found a work around last night for the > problem. When setting up the video, there are always two options for the > camera - "Live Cam Video Pro" and "Live Cam Video Pro (VFW)." When picking > the first opton, the video shows find in the options window and with the > standard webcam option. When picking the VFW option, messenger reports it > isn't supported, but then it works fine for the video call. > > "Jonathan Kay [MVP]" wrote: > Quote: >> Greetings Barclay, >> >> You're not the first to have this happen to them. Until a later release which hopefully >> addresses this problem, just continue to use the webcam options as opposed to video call. >> >> At first I thought it was limited to specific camera models, but after asking plenty of >> those >> with this problem, it doesn't seem to be a deciding factor. However, which model and >> manufacturer of webcam are you using? >> >> -- >> Jonathan Kay >> Microsoft MVP - Windows Live Messenger >> MSN Messenger/Windows Messenger >> MessengerGeek Blog: http://www.messengergeek.com >> Messenger Resources: http://messenger.jonathankay.com >> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation >> -- >> >> "Barclay" <Barclay@xxxxxx> wrote in message >> news:BF8DCBDE-A083-4E36-B669-F138D2F4E93C@xxxxxx Quote: >> > When I make a video call in WLM, all I can ever transmit is a grey box. I >> > know my webcam is working because if I choose theoption to share my webcam >> > with the other party, it works fine. It is only once I switch to the Video >> > Call that the grey box appears and I lose all video. I do get audio at that >> > point. I have tried this connected to different users, always with the same >> > result. I have the latest video and camera drivers. Any idea what may be >> > going on? Thanks! >> >> |
| My System Specs |
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09-13-2009
| #5 (permalink) |
| | Re: Grey box in video call, but not in webcam sharing Hi folks, I'm facing the same problem too, I tried getting back to older MSN version and it worked. However, back to the new ver failed again, only by showing the webcam operates normally. Otherwise if i do a video call same grey screen. I had also feedback to microsoft but i do not think this issue will be fix anytime soon. Regards, Peter "Jonathan Kay [MVP]" wrote: Quote: > Greetings Barclay, > > You're not the first to have this happen to them. Until a later release which hopefully > addresses this problem, just continue to use the webcam options as opposed to video call. > > At first I thought it was limited to specific camera models, but after asking plenty of those > with this problem, it doesn't seem to be a deciding factor. However, which model and > manufacturer of webcam are you using? > > -- > Jonathan Kay > Microsoft MVP - Windows Live Messenger > MSN Messenger/Windows Messenger > MessengerGeek Blog: http://www.messengergeek.com > Messenger Resources: http://messenger.jonathankay.com > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation > -- > > "Barclay" <Barclay@newsgroup> wrote in message > news:BF8DCBDE-A083-4E36-B669-F138D2F4E93C@newsgroup Quote: > > When I make a video call in WLM, all I can ever transmit is a grey box. I > > know my webcam is working because if I choose theoption to share my webcam > > with the other party, it works fine. It is only once I switch to the Video > > Call that the grey box appears and I lose all video. I do get audio at that > > point. I have tried this connected to different users, always with the same > > result. I have the latest video and camera drivers. Any idea what may be > > going on? Thanks! > > |
| My System Specs |
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09-14-2009
| #6 (permalink) |
| | Re: Grey box in video call, but not in webcam sharing Greetings, Hm, would you mind showing a screenshot? I don't think this really applies to you, but take a look at this: http://messengergeek.spaces.live.com...DA1!3016.entry -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Peter" <Peter@newsgroup> wrote in message news:2C2110E3-9CDC-4F9B-8065-18AFD745F888@newsgroup Quote: > Hi folks, > > I'm facing the same problem too, I tried getting back to older MSN version > and it worked. However, back to the new ver failed again, only by showing the > webcam operates normally. Otherwise if i do a video call same grey screen. I > had also feedback to microsoft but i do not think this issue will be fix > anytime soon. > > Regards, > Peter > > "Jonathan Kay [MVP]" wrote: > Quote: >> Greetings Barclay, >> >> You're not the first to have this happen to them. Until a later release which hopefully >> addresses this problem, just continue to use the webcam options as opposed to video call. >> >> At first I thought it was limited to specific camera models, but after asking plenty of >> those >> with this problem, it doesn't seem to be a deciding factor. However, which model and >> manufacturer of webcam are you using? >> >> -- >> Jonathan Kay >> Microsoft MVP - Windows Live Messenger >> MSN Messenger/Windows Messenger >> MessengerGeek Blog: http://www.messengergeek.com >> Messenger Resources: http://messenger.jonathankay.com >> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation >> -- >> >> "Barclay" <Barclay@newsgroup> wrote in message >> news:BF8DCBDE-A083-4E36-B669-F138D2F4E93C@newsgroup Quote: >> > When I make a video call in WLM, all I can ever transmit is a grey box. I >> > know my webcam is working because if I choose theoption to share my webcam >> > with the other party, it works fine. It is only once I switch to the Video >> > Call that the grey box appears and I lose all video. I do get audio at that >> > point. I have tried this connected to different users, always with the same >> > result. I have the latest video and camera drivers. Any idea what may be >> > going on? Thanks! >> >> |
| My System Specs |
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