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Vista - Messnger doesn't run after vista SP 2 installation

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Old 05-28-2009   #1 (permalink)
Enigma_lh


 
 

Messnger doesn't run after vista SP 2 installation

I installed SP 2 this morning, and Messenger (and sound) stopped working.
Messenger was starting automatically before SP2, but after installation NOT.
When I tried to start messenger from the menu I could see the"working icon"
for a short time, but nothing more happens.
OK I unistalled the whole Live package, and downladed the wlsetup package
but when trying to install I get a message "couldn't install programs, try
installing again"
But I still get the same message after restarting Vista. E.g there was no
change. I also get an error message "OnCatalogResult: 0x80072ee06" and "An
unknown error occurred"
Now I do not know what to do. Anyone out there that has a clue
--
Lars

My System SpecsSystem Spec
Old 05-28-2009   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: Messnger doesn't run after vista SP 2 installation

Greetings Lars,

It sounds like something broke with your installation with SP2. Usually this is fixed by
heading over to the Control Panel's Add or Remove Programs, look for the Windows Live
applications and uninstall them all. In most normal installations this all can be done by
choosing Windows Live Essentials and then uninstalling everything there.

Then go ahead and re-download the Live Suite to install the applications you wanted @
http://download.live.com

Note: you won't lose any Messenger, Mail, etc. emoticons/mailboxes/settings by doing this.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Enigma_lh" <larshvst@xxxxxx> wrote in message
news:05F65E1C-F844-4C79-8CAF-344946AAD372@xxxxxx
Quote:

> I installed SP 2 this morning, and Messenger (and sound) stopped working.
> Messenger was starting automatically before SP2, but after installation NOT.
> When I tried to start messenger from the menu I could see the"working icon"
> for a short time, but nothing more happens.
> OK I unistalled the whole Live package, and downladed the wlsetup package
> but when trying to install I get a message "couldn't install programs, try
> installing again"
> But I still get the same message after restarting Vista. E.g there was no
> change. I also get an error message "OnCatalogResult: 0x80072ee06" and "An
> unknown error occurred"
> Now I do not know what to do. Anyone out there that has a clue
> --
> Lars

My System SpecsSystem Spec
Old 05-29-2009   #3 (permalink)
Enigma_lh


 
 

Re: Messnger doesn't run after vista SP 2 installation

Nope, I had already tried to reinstall before I posted my message. But
uninstall and download and reinstall did not change anything since the
installation does not finish I get this message could not install and that´s
it.

Somebody suggested that I should Check the hard drive integrity and run
defrag before trying to install, sfc ran OK but defrag -w just gave me
another problem. It has been running for almost 24 hours now and I do not
know if it is a good idea to stop it.

24 hours seems a lot because I have only 160 Gig data on a 498 Gb disk. And
it is still running.

BTW I am using vista 32 bit version
--
Lars


"Jonathan Kay [MVP]" wrote:
Quote:

> Greetings Lars,
>
> It sounds like something broke with your installation with SP2. Usually this is fixed by
> heading over to the Control Panel's Add or Remove Programs, look for the Windows Live
> applications and uninstall them all. In most normal installations this all can be done by
> choosing Windows Live Essentials and then uninstalling everything there.
>
> Then go ahead and re-download the Live Suite to install the applications you wanted @
> http://download.live.com
>
> Note: you won't lose any Messenger, Mail, etc. emoticons/mailboxes/settings by doing this.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "Enigma_lh" <larshvst@xxxxxx> wrote in message
> news:05F65E1C-F844-4C79-8CAF-344946AAD372@xxxxxx
Quote:

> > I installed SP 2 this morning, and Messenger (and sound) stopped working.
> > Messenger was starting automatically before SP2, but after installation NOT.
> > When I tried to start messenger from the menu I could see the"working icon"
> > for a short time, but nothing more happens.
> > OK I unistalled the whole Live package, and downladed the wlsetup package
> > but when trying to install I get a message "couldn't install programs, try
> > installing again"
> > But I still get the same message after restarting Vista. E.g there was no
> > change. I also get an error message "OnCatalogResult: 0x80072ee06" and "An
> > unknown error occurred"
> > Now I do not know what to do. Anyone out there that has a clue
> > --
> > Lars
>
>
>
My System SpecsSystem Spec
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