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Vista - WLM Not Responding (ApphangB1)

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Old 06-11-2009   #1 (permalink)
Nivard


 
 

WLM Not Responding (ApphangB1)

Hi!

Every now and then my WLM hangs and displays the Not Responding at the top
of the screen. I don't do anything special, it hangs sometimes when i'm
chatting, or just when doing nothing.

I complete uninstalled WLM, even the folders that aren't removed by the
uninstaller.
I also delete my temp internet files by default when closing IE.

This is the problem log:
Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: msnmsgr.exe
Application Version: 14.0.8064.206
Application Timestamp: 498cf586
Hang Signature: 6005
Hang Type: 0
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1043
Additional Hang Signature 1: a29d68cd3da4d770bab87b747ab0fbfd
Additional Hang Signature 2: d47b
Additional Hang Signature 3: ed9a97aa3a10c26b0de0852f831c5de3
Additional Hang Signature 4: 6005
Additional Hang Signature 5: a29d68cd3da4d770bab87b747ab0fbfd
Additional Hang Signature 6: d47b
Additional Hang Signature 7: ed9a97aa3a10c26b0de0852f831c5de3

Read our privacy statement:
http://go.microsoft.com/f...id=50163&clcid=0x0409

Anyone knows how to solve this problem?

My System SpecsSystem Spec
Old 06-11-2009   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: WLM Not Responding (ApphangB1)

Greetings,

Have you waited a bit instead of force exiting (which is what you're doing if you're getting
AppHang), just to see if it will recover?

Just as a random idea, some freezes in Messenger are simply due to a networking device not
responding correctly on the network. If you have such a device (like a router), you may want
to power cycle it to see if that solves the problem. Especially if this just started
happening out of the blue.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Nivard" <Nivard@xxxxxx> wrote in message
news:2315D37A-0DF1-406F-9E20-72451B16B545@xxxxxx
Quote:

> Hi!
>
> Every now and then my WLM hangs and displays the Not Responding at the top
> of the screen. I don't do anything special, it hangs sometimes when i'm
> chatting, or just when doing nothing.
>
> I complete uninstalled WLM, even the folders that aren't removed by the
> uninstaller.
> I also delete my temp internet files by default when closing IE.
>
> This is the problem log:
> Description:
> A problem caused this program to stop interacting with Windows.
>
> Problem signature:
> Problem Event Name: AppHangB1
> Application Name: msnmsgr.exe
> Application Version: 14.0.8064.206
> Application Timestamp: 498cf586
> Hang Signature: 6005
> Hang Type: 0
> OS Version: 6.0.6002.2.2.0.256.1
> Locale ID: 1043
> Additional Hang Signature 1: a29d68cd3da4d770bab87b747ab0fbfd
> Additional Hang Signature 2: d47b
> Additional Hang Signature 3: ed9a97aa3a10c26b0de0852f831c5de3
> Additional Hang Signature 4: 6005
> Additional Hang Signature 5: a29d68cd3da4d770bab87b747ab0fbfd
> Additional Hang Signature 6: d47b
> Additional Hang Signature 7: ed9a97aa3a10c26b0de0852f831c5de3
>
> Read our privacy statement:
> http://go.microsoft.com/f...id=50163&clcid=0x0409
>
> Anyone knows how to solve this problem?

My System SpecsSystem Spec
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