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Vista - About for WLM can't to remember login information

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Old 06-30-2009   #1 (permalink)
FYu


 
 

About for WLM can't to remember login information

I update my yahoo messenger's latest version (this msg from it's update
program)
and their has also to install Yahoo Toolbar in my computer.
When I have finished to install this update I try to perform my WLM to login
and
my WLM can't remember my login information(account name & password) at all.
Even I'm going to restart my computer and there have the same situation.
I make sure I always to set WLM to remember my login information.
In google I get this problem cause by Yahoo Toolbar for sure and I want to
know how to fix it and except using windows system restore .

I can't to describe for clearly please to forgive me
THANKS FOR YOUR REPLY

My System SpecsSystem Spec
Old 07-01-2009   #2 (permalink)
~Dan~


 
 

Re: About for WLM can't to remember login information


Welcome to the club! A lot of people are having this problem and it
seems nobody cares about fixing the problem. We'll all just have to
live with it.

On Tue, 30 Jun 2009 20:22:01 -0700, FYu
<FYu@xxxxxx> wrote:
Quote:

>
>I update my yahoo messenger's latest version (this msg from it's update
>program)
>and their has also to install Yahoo Toolbar in my computer.
>When I have finished to install this update I try to perform my WLM to login
>and
>my WLM can't remember my login information(account name & password) at all.
>Even I'm going to restart my computer and there have the same situation.
>I make sure I always to set WLM to remember my login information.
>In google I get this problem cause by Yahoo Toolbar for sure and I want to
>know how to fix it and except using windows system restore .
>
>I can't to describe for clearly please to forgive me
>THANKS FOR YOUR REPLY
My System SpecsSystem Spec
Old 07-01-2009   #3 (permalink)
Jonathan Kay [MVP]


 
 

Re: About for WLM can't to remember login information

Greetings FYu,

Oh I could kiss you (consider the offer open), this was the missing part of the puzzle.

I've now managed to figure it out. You can find the tool to fix this here:
http://messenger.jonathankay.com/red...erremember.asp

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"FYu" <FYu@xxxxxx> wrote in message
news:36DAE942-F296-48E2-A627-1AB1AF869DF7@xxxxxx
Quote:

> I update my yahoo messenger's latest version (this msg from it's update
> program)
> and their has also to install Yahoo Toolbar in my computer.
> When I have finished to install this update I try to perform my WLM to login
> and
> my WLM can't remember my login information(account name & password) at all.
> Even I'm going to restart my computer and there have the same situation.
> I make sure I always to set WLM to remember my login information.
> In google I get this problem cause by Yahoo Toolbar for sure and I want to
> know how to fix it and except using windows system restore .
>
> I can't to describe for clearly please to forgive me
> THANKS FOR YOUR REPLY

My System SpecsSystem Spec
Old 07-01-2009   #4 (permalink)
Zootal


 
 

Re: About for WLM can't to remember login information

HI, Jonathan,

Alas, it doesn't work for me. Ran it twice, rebooting after each time.
Messenger still looses sign-in after a reboot :-(


"Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
news:O1LOA9l%23JHA.4984@xxxxxx
Quote:

> Greetings FYu,
>
> Oh I could kiss you (consider the offer open), this was the missing part
> of the puzzle.
>
> I've now managed to figure it out. You can find the tool to fix this
> here:
> http://messenger.jonathankay.com/red...erremember.asp
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --
>
> "FYu" <FYu@xxxxxx> wrote in message
> news:36DAE942-F296-48E2-A627-1AB1AF869DF7@xxxxxx
Quote:

>> I update my yahoo messenger's latest version (this msg from it's update
>> program)
>> and their has also to install Yahoo Toolbar in my computer.
>> When I have finished to install this update I try to perform my WLM to
>> login
>> and
>> my WLM can't remember my login information(account name & password) at
>> all.
>> Even I'm going to restart my computer and there have the same situation.
>> I make sure I always to set WLM to remember my login information.
>> In google I get this problem cause by Yahoo Toolbar for sure and I want
>> to
>> know how to fix it and except using windows system restore .
>>
>> I can't to describe for clearly please to forgive me
>> THANKS FOR YOUR REPLY
>
>

My System SpecsSystem Spec
Old 07-01-2009   #5 (permalink)
Zootal


 
 

Re: About for WLM can't to remember login information

It, did, however, very nicely wipe all of my passwords from Outlook Express.
Was this an intended byproduct of your repair program?


"Zootal" <usenet@xxxxxx> wrote in message
news:e%23x3Bop%23JHA.5068@xxxxxx
Quote:

> HI, Jonathan,
>
> Alas, it doesn't work for me. Ran it twice, rebooting after each time.
> Messenger still looses sign-in after a reboot :-(
>
>
> "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
> news:O1LOA9l%23JHA.4984@xxxxxx
Quote:

>> Greetings FYu,
>>
>> Oh I could kiss you (consider the offer open), this was the missing part
>> of the puzzle.
>>
>> I've now managed to figure it out. You can find the tool to fix this
>> here:
>> http://messenger.jonathankay.com/red...erremember.asp
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2009 Jonathan Kay - If redistributing, you must include this
>> signature or citation
>> --
>>
>> "FYu" <FYu@xxxxxx> wrote in message
>> news:36DAE942-F296-48E2-A627-1AB1AF869DF7@xxxxxx
Quote:

>>> I update my yahoo messenger's latest version (this msg from it's update
>>> program)
>>> and their has also to install Yahoo Toolbar in my computer.
>>> When I have finished to install this update I try to perform my WLM to
>>> login
>>> and
>>> my WLM can't remember my login information(account name & password) at
>>> all.
>>> Even I'm going to restart my computer and there have the same situation.
>>> I make sure I always to set WLM to remember my login information.
>>> In google I get this problem cause by Yahoo Toolbar for sure and I want
>>> to
>>> know how to fix it and except using windows system restore .
>>>
>>> I can't to describe for clearly please to forgive me
>>> THANKS FOR YOUR REPLY
>>
>>
>
>

My System SpecsSystem Spec
Old 07-01-2009   #6 (permalink)
~Dan~


 
 

Re: About for WLM can't to remember login information

It'd help if we knew where WLM stored the email address and password,
then we could see what is or isn't happening.
Presumably it stores it in the registry.
Could Yahoo have deleted the registry entry where WLM tries to save
the password? If the registry entry was missing would WLM create the
registry entry or would it try (and fail) to save the password. Don't
mind me, just thinking aloud.


On Wed, 1 Jul 2009 15:20:26 -0700, "Zootal"
<usenet@xxxxxx> wrote:
Quote:

>
>HI, Jonathan,
>
>Alas, it doesn't work for me. Ran it twice, rebooting after each time.
>Messenger still looses sign-in after a reboot :-(
>
>
>"Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
>news:O1LOA9l%23JHA.4984@xxxxxx
Quote:

>> Greetings FYu,
>>
>> Oh I could kiss you (consider the offer open), this was the missing part
>> of the puzzle.
>>
>> I've now managed to figure it out. You can find the tool to fix this
>> here:
>> http://messenger.jonathankay.com/red...erremember.asp
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2009 Jonathan Kay - If redistributing, you must include this signature
>> or citation
>> --
>>
>> "FYu" <FYu@xxxxxx> wrote in message
>> news:36DAE942-F296-48E2-A627-1AB1AF869DF7@xxxxxx
Quote:

>>> I update my yahoo messenger's latest version (this msg from it's update
>>> program)
>>> and their has also to install Yahoo Toolbar in my computer.
>>> When I have finished to install this update I try to perform my WLM to
>>> login
>>> and
>>> my WLM can't remember my login information(account name & password) at
>>> all.
>>> Even I'm going to restart my computer and there have the same situation.
>>> I make sure I always to set WLM to remember my login information.
>>> In google I get this problem cause by Yahoo Toolbar for sure and I want
>>> to
>>> know how to fix it and except using windows system restore .
>>>
>>> I can't to describe for clearly please to forgive me
>>> THANKS FOR YOUR REPLY
>>
>>
>
My System SpecsSystem Spec
Old 07-01-2009   #7 (permalink)
~Dan~


 
 

Re: About for WLM can't to remember login information

Ah, I don;t like the sound of that.
Can't we just be told which registry entries to add, I'd rather do it
myself than trust some anonymous bit of software to muck things up.

On Wed, 1 Jul 2009 15:41:10 -0700, "Zootal"
<usenet@xxxxxx> wrote:
Quote:

>
>It, did, however, very nicely wipe all of my passwords from Outlook Express.
>Was this an intended byproduct of your repair program?
>
>
>"Zootal" <usenet@xxxxxx> wrote in message
>news:e%23x3Bop%23JHA.5068@xxxxxx
Quote:

>> HI, Jonathan,
>>
>> Alas, it doesn't work for me. Ran it twice, rebooting after each time.
>> Messenger still looses sign-in after a reboot :-(
>>
>>
>> "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
>> news:O1LOA9l%23JHA.4984@xxxxxx
Quote:

>>> Greetings FYu,
>>>
>>> Oh I could kiss you (consider the offer open), this was the missing part
>>> of the puzzle.
>>>
>>> I've now managed to figure it out. You can find the tool to fix this
>>> here:
>>> http://messenger.jonathankay.com/red...erremember.asp
>>>
>>> --
>>> Jonathan Kay
>>> Microsoft MVP - Windows Live Messenger
>>> MSN Messenger/Windows Messenger
>>> MessengerGeek Blog: http://www.messengergeek.com
>>> Messenger Resources: http://messenger.jonathankay.com
>>> (c) 2009 Jonathan Kay - If redistributing, you must include this
>>> signature or citation
>>> --
>>>
>>> "FYu" <FYu@xxxxxx> wrote in message
>>> news:36DAE942-F296-48E2-A627-1AB1AF869DF7@xxxxxx
>>>> I update my yahoo messenger's latest version (this msg from it's update
>>>> program)
>>>> and their has also to install Yahoo Toolbar in my computer.
>>>> When I have finished to install this update I try to perform my WLM to
>>>> login
>>>> and
>>>> my WLM can't remember my login information(account name & password) at
>>>> all.
>>>> Even I'm going to restart my computer and there have the same situation.
>>>> I make sure I always to set WLM to remember my login information.
>>>> In google I get this problem cause by Yahoo Toolbar for sure and I want
>>>> to
>>>> know how to fix it and except using windows system restore .
>>>>
>>>> I can't to describe for clearly please to forgive me
>>>> THANKS FOR YOUR REPLY
>>>
>>>
>>
>>
>
My System SpecsSystem Spec
Old 07-01-2009   #8 (permalink)
Jonathan Kay [MVP]


 
 

Re: About for WLM can't to remember login information

Hi Zootal,

Sorry to hear that. If you could contact me so we could trade notes, that would be great.
In all recent cases of this problem, the credential store (which both Messenger and Outlook
Express use for this) was not functional and so there was no need to worry about OE's
passwords.

However, the tool does create a backup .reg file for the Protected Storage area of the
registry which you can just reimport that more than likely will restore the passwords.
You'll find this under backup1.reg in the \Documents and Settings\username\Local
Settings\Temp folder. Probably be best just to type them back in though as I can't guarantee
that the info here is still valid (since Windows re-generates the encryption, which was the
point).

Worst case scenario, just use System Restore to restore back to yesterday and all will be
back to normal. Although I wouldn't recommend storing passwords in OE exclusively for safe
keeping (been there, done that).

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--



"Zootal" <usenet@xxxxxx> wrote in message
news:uImBnzp#JHA.200@xxxxxx
Quote:

> It, did, however, very nicely wipe all of my passwords from Outlook Express. Was this an
> intended byproduct of your repair program?
>
>
> "Zootal" <usenet@xxxxxx> wrote in message
> news:e%23x3Bop%23JHA.5068@xxxxxx
Quote:

>> HI, Jonathan,
>>
>> Alas, it doesn't work for me. Ran it twice, rebooting after each time. Messenger still
>> looses sign-in after a reboot :-(
>>
>>
>> "Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
>> news:O1LOA9l%23JHA.4984@xxxxxx
Quote:

>>> Greetings FYu,
>>>
>>> Oh I could kiss you (consider the offer open), this was the missing part of the puzzle.
>>>
>>> I've now managed to figure it out. You can find the tool to fix this here:
>>> http://messenger.jonathankay.com/red...erremember.asp
>>>
>>> --
>>> Jonathan Kay
>>> Microsoft MVP - Windows Live Messenger
>>> MSN Messenger/Windows Messenger
>>> MessengerGeek Blog: http://www.messengergeek.com
>>> Messenger Resources: http://messenger.jonathankay.com
>>> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
>>> --
>>>
>>> "FYu" <FYu@xxxxxx> wrote in message
>>> news:36DAE942-F296-48E2-A627-1AB1AF869DF7@xxxxxx
>>>> I update my yahoo messenger's latest version (this msg from it's update
>>>> program)
>>>> and their has also to install Yahoo Toolbar in my computer.
>>>> When I have finished to install this update I try to perform my WLM to login
>>>> and
>>>> my WLM can't remember my login information(account name & password) at all.
>>>> Even I'm going to restart my computer and there have the same situation.
>>>> I make sure I always to set WLM to remember my login information.
>>>> In google I get this problem cause by Yahoo Toolbar for sure and I want to
>>>> know how to fix it and except using windows system restore .
>>>>
>>>> I can't to describe for clearly please to forgive me
>>>> THANKS FOR YOUR REPLY
>>>
>>>
>>
>>
>
>
My System SpecsSystem Spec
Old 07-02-2009   #9 (permalink)
Jonathan Kay [MVP]


 
 

Re: About for WLM can't to remember login information

Hi Dan,

Messenger stores its username and passwords in the windows credential store. You can quickly
see these by running:
rundll32.exe keymgr.dll,KRShowKeyMgr
from Explorer's Run dialog.

You can also use the cmdkey.exe utility included in the Server 2003 Resource Kit (and in
Vista/7 by default).

The store is file based at %appdata%\microsoft\credentials (feel free to clear them out if
you wish and don't mind losing what's in there).

To address your other question, the tool is based on months of research, work and testing.
It in fact makes 11 different changes (depending on operating system and what's there), does
some editing of ACLs, and requires knowledge of windows locations if you were to do it
manually. I have no doubt that you could handle this quite easily, but my time would be
better spent dealing with more situations where there's obviously another problem (like in
Zootal's case).

This is actually the 5th version of this tool, but just the first version I've felt confident
enough about to release to the public (and after getting the green light from others who've
helped tested everything up till now). I'll be the first to accept there are conditions I
haven't been able to address yet. I'll personally give my attention to anyone where this
tool isn't working right now - just send me an e-mail.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"~Dan~" <me@xxxxxx> wrote in message news:v58o45pfkfdrcv90pe60amn146rm9djhrk@xxxxxx
Quote:

> It'd help if we knew where WLM stored the email address and password,
> then we could see what is or isn't happening.
> Presumably it stores it in the registry.
> Could Yahoo have deleted the registry entry where WLM tries to save
> the password? If the registry entry was missing would WLM create the
> registry entry or would it try (and fail) to save the password. Don't
> mind me, just thinking aloud.
>
>
> On Wed, 1 Jul 2009 15:20:26 -0700, "Zootal"
> <usenet@xxxxxx> wrote:
>
Quote:

>>
>>HI, Jonathan,
>>
>>Alas, it doesn't work for me. Ran it twice, rebooting after each time.
>>Messenger still looses sign-in after a reboot :-(
>>
>>
>>"Jonathan Kay [MVP]" <msnewsreplies@xxxxxx> wrote in message
>>news:O1LOA9l%23JHA.4984@xxxxxx
Quote:

>>> Greetings FYu,
>>>
>>> Oh I could kiss you (consider the offer open), this was the missing part
>>> of the puzzle.
>>>
>>> I've now managed to figure it out. You can find the tool to fix this
>>> here:
>>> http://messenger.jonathankay.com/red...erremember.asp
>>>
>>> --
>>> Jonathan Kay
>>> Microsoft MVP - Windows Live Messenger
>>> MSN Messenger/Windows Messenger
>>> MessengerGeek Blog: http://www.messengergeek.com
>>> Messenger Resources: http://messenger.jonathankay.com
>>> (c) 2009 Jonathan Kay - If redistributing, you must include this signature
>>> or citation
>>> --
>>>
>>> "FYu" <FYu@xxxxxx> wrote in message
>>> news:36DAE942-F296-48E2-A627-1AB1AF869DF7@xxxxxx
>>>> I update my yahoo messenger's latest version (this msg from it's update
>>>> program)
>>>> and their has also to install Yahoo Toolbar in my computer.
>>>> When I have finished to install this update I try to perform my WLM to
>>>> login
>>>> and
>>>> my WLM can't remember my login information(account name & password) at
>>>> all.
>>>> Even I'm going to restart my computer and there have the same situation.
>>>> I make sure I always to set WLM to remember my login information.
>>>> In google I get this problem cause by Yahoo Toolbar for sure and I want
>>>> to
>>>> know how to fix it and except using windows system restore .
>>>>
>>>> I can't to describe for clearly please to forgive me
>>>> THANKS FOR YOUR REPLY
>>>
>>>
>>
>
My System SpecsSystem Spec
Old 07-02-2009   #10 (permalink)
FYu


 
 

Re: About for WLM can't to remember login information

hello Jonathan
Thanks for your help tool
It's really to fix my WLM error.
THANKS A LOT !!!

"Jonathan Kay [MVP]" wrote:
Quote:

> Greetings FYu,
>
> Oh I could kiss you (consider the offer open), this was the missing part of the puzzle.
>
> I've now managed to figure it out. You can find the tool to fix this here:
> http://messenger.jonathankay.com/red...erremember.asp
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "FYu" <FYu@xxxxxx> wrote in message
> news:36DAE942-F296-48E2-A627-1AB1AF869DF7@xxxxxx
Quote:

> > I update my yahoo messenger's latest version (this msg from it's update
> > program)
> > and their has also to install Yahoo Toolbar in my computer.
> > When I have finished to install this update I try to perform my WLM to login
> > and
> > my WLM can't remember my login information(account name & password) at all.
> > Even I'm going to restart my computer and there have the same situation.
> > I make sure I always to set WLM to remember my login information.
> > In google I get this problem cause by Yahoo Toolbar for sure and I want to
> > know how to fix it and except using windows system restore .
> >
> > I can't to describe for clearly please to forgive me
> > THANKS FOR YOUR REPLY
>
>
>
My System SpecsSystem Spec
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