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Vista - Windows Messenger Crashes

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Old 08-12-2009   #1 (permalink)
Nick


 
 

Windows Messenger Crashes

I have Windows XP Service Pack 3 on my laptop. Recently I cant ever bring my
Windows Messenger up. It comes up fine and then after 5 secs it crashes..

I looked at the even viewer and here is the the error message:
The description for Event ID ( 1000 ) in Source ( Windows Live Messenger )
cannot be found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote computer.
You may be able to use the /AUXSOURCE= flag to retrieve this description; see
Help and Support for details. The following information is part of the event:
msnmsgr.exe, 14.0.8064.206, 498cf586, unknown, 0.0.0.0, 00000000, 0, 020e947d.

The Windows Live version is 14.0.8064.0206.

My System SpecsSystem Spec
Old 08-13-2009   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: Windows Messenger Crashes

Greetings Nick,

Just as a first thought, it sounds like one of the dependencies may have been broken. If you
haven't already, head over to the Add or Remove Programs in the Control Panel and remove
Windows Live Messenger (it's under the Windows Live Essentials in the list).

Once that's complete, re-install Messenger (http://download.live.com) and see if that solved
the issue.

--
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Nick" <Nick@xxxxxx> wrote in message
news:9EF6B419-8EE4-4DE8-B92E-DF2609FE4770@xxxxxx
Quote:

> I have Windows XP Service Pack 3 on my laptop. Recently I cant ever bring my
> Windows Messenger up. It comes up fine and then after 5 secs it crashes..
>
> I looked at the even viewer and here is the the error message:
> The description for Event ID ( 1000 ) in Source ( Windows Live Messenger )
> cannot be found. The local computer may not have the necessary registry
> information or message DLL files to display messages from a remote computer.
> You may be able to use the /AUXSOURCE= flag to retrieve this description; see
> Help and Support for details. The following information is part of the event:
> msnmsgr.exe, 14.0.8064.206, 498cf586, unknown, 0.0.0.0, 00000000, 0, 020e947d.
>
> The Windows Live version is 14.0.8064.0206.

My System SpecsSystem Spec
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