Vista - Cannot add contacts WLM 2009

08-12-2009

Hello, I am having problems tonight adding contacts on Windows Live Messenger
14.0. If I click "Add Contact", and enter the correct address, it will tell
me "It looks like *the contacts email* doesn't use Messenger yet" even though
they do, and are currently online.

They will not get a notification that I added them, and if they add me I
wont get a notification. The strange thing is, I tryed to add them with
Windows Messenger (the version included with XP), and it worked! When I
logged back into windows LIVE messenger however, they where not in my contact
list and I would have the same issues.

I've tryed the registry fix, with no luck. Also tryed to import my contacts
from Windows Messenger, with no luck.

08-13-2009

Greetings Shaggy,

Which "registry fix" are you talking about?

You can probably solve this by forcing Messenger to redownload your local store of contacts.
To do this, shut down/sign out of Messenger, then head over to the following folder, and
delete the "Windows Live Contacts" inside it:
\Documents and Settings\username\Local Settings\Application Data\Microsoft

Where username is your Windows username. Additionally, some of these folders will be hidden
by default, to see them simply press the
Alt key on the keyboard in any Windows Explorer window to bring up the toolbar, click Tools,
then Folder Options, then the View tab, and then choose 'Show hidden files and folders'.
After click OK, they should appear with the other folders.

Once this is complete, sign back into Messenger again (note the first sign in may be a bit
slower than normal) and attempt the add process once more.

--
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"Shaggy" <Shaggy@xxxxxx> wrote in message
news:85E21165-49D9-49DB-A62C-958C05F51CF5@xxxxxx

Quote:

> Hello, I am having problems tonight adding contacts on Windows Live Messenger
> 14.0. If I click "Add Contact", and enter the correct address, it will tell
> me "It looks like *the contacts email* doesn't use Messenger yet" even though
> they do, and are currently online.
>
> They will not get a notification that I added them, and if they add me I
> wont get a notification. The strange thing is, I tryed to add them with
> Windows Messenger (the version included with XP), and it worked! When I
> logged back into windows LIVE messenger however, they where not in my contact
> list and I would have the same issues.
>
> I've tryed the registry fix, with no luck. Also tryed to import my contacts
> from Windows Messenger, with no luck.

09-28-2009

I followed all the advice but there's no such folder named Contacts on my XP!
I have no idea what's going on, but it's really frustrating not being able to
add new contacts! Are there any other solutions?

"Shaggy" wrote:

Quote:

> Hello, I am having problems tonight adding contacts on Windows Live Messenger
> 14.0. If I click "Add Contact", and enter the correct address, it will tell
> me "It looks like *the contacts email* doesn't use Messenger yet" even though
> they do, and are currently online.
>
> They will not get a notification that I added them, and if they add me I
> wont get a notification. The strange thing is, I tryed to add them with
> Windows Messenger (the version included with XP), and it worked! When I
> logged back into windows LIVE messenger however, they where not in my contact
> list and I would have the same issues.
>
> I've tryed the registry fix, with no luck. Also tryed to import my contacts
> from Windows Messenger, with no luck.

08-12-2009	#1 (permalink)
Shaggy n/a posts	Cannot add contacts WLM 2009 Hello, I am having problems tonight adding contacts on Windows Live Messenger 14.0. If I click "Add Contact", and enter the correct address, it will tell me "It looks like the contacts email doesn't use Messenger yet" even though they do, and are currently online. They will not get a notification that I added them, and if they add me I wont get a notification. The strange thing is, I tryed to add them with Windows Messenger (the version included with XP), and it worked! When I logged back into windows LIVE messenger however, they where not in my contact list and I would have the same issues. I've tryed the registry fix, with no luck. Also tryed to import my contacts from Windows Messenger, with no luck.
My System Specs

08-13-2009	#2 (permalink)
Jonathan Kay [MVP] n/a posts	Re: Cannot add contacts WLM 2009 Greetings Shaggy, Which "registry fix" are you talking about? You can probably solve this by forcing Messenger to redownload your local store of contacts. To do this, shut down/sign out of Messenger, then head over to the following folder, and delete the "Windows Live Contacts" inside it: \Documents and Settings\username\Local Settings\Application Data\Microsoft Where username is your Windows username. Additionally, some of these folders will be hidden by default, to see them simply press the Alt key on the keyboard in any Windows Explorer window to bring up the toolbar, click Tools, then Folder Options, then the View tab, and then choose 'Show hidden files and folders'. After click OK, they should appear with the other folders. Once this is complete, sign back into Messenger again (note the first sign in may be a bit slower than normal) and attempt the add process once more. -- Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Shaggy" <Shaggy@xxxxxx> wrote in message news:85E21165-49D9-49DB-A62C-958C05F51CF5@xxxxxx Quote: > Hello, I am having problems tonight adding contacts on Windows Live Messenger > 14.0. If I click "Add Contact", and enter the correct address, it will tell > me "It looks like the contacts email doesn't use Messenger yet" even though > they do, and are currently online. > > They will not get a notification that I added them, and if they add me I > wont get a notification. The strange thing is, I tryed to add them with > Windows Messenger (the version included with XP), and it worked! When I > logged back into windows LIVE messenger however, they where not in my contact > list and I would have the same issues. > > I've tryed the registry fix, with no luck. Also tryed to import my contacts > from Windows Messenger, with no luck.
My System Specs

09-28-2009	#3 (permalink)
hussy7 n/a posts	RE: Cannot add contacts WLM 2009 I followed all the advice but there's no such folder named Contacts on my XP! I have no idea what's going on, but it's really frustrating not being able to add new contacts! Are there any other solutions? "Shaggy" wrote: Quote: > Hello, I am having problems tonight adding contacts on Windows Live Messenger > 14.0. If I click "Add Contact", and enter the correct address, it will tell > me "It looks like the contacts email doesn't use Messenger yet" even though > they do, and are currently online. > > They will not get a notification that I added them, and if they add me I > wont get a notification. The strange thing is, I tryed to add them with > Windows Messenger (the version included with XP), and it worked! When I > logged back into windows LIVE messenger however, they where not in my contact > list and I would have the same issues. > > I've tryed the registry fix, with no luck. Also tryed to import my contacts > from Windows Messenger, with no luck.
My System Specs

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