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08-22-2009
| #1 (permalink) |
| | Re: New contacts appear offline I have a family memeber who has just installed WLM 2009. It has been 3 days now and she is still appearing offline, even she has signed in as available. Everyone in our group and network see's her as offline. We tried running your link but noting happend. She has McAfee and we have allowed everything that says Windows Live. Please help. Thanks, "Jonathan Kay [MVP]" wrote: Quote: > Greetings Kim, > > You don't need to format. Just shut down Messenger if it's running, then download and run > this .reg file: > http://messenger.jonathankay.com/dow...lmpolicies.reg > > Now start Messenger again and sign in, within 40-60 seconds your new contact should appear > online (if they're really online). > > -- > Jonathan Kay > Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger > Associate Expert > http://www.microsoft.com/windowsxp/expertzone/ > Messenger Resources - http://messenger.jonathankay.com > All posts unless otherwise specified are (c) 2006 Jonathan Kay. > You *must* contact me for redistribution rights. > -- > > > "Kim" <Kim@xxxxxx> wrote in message > news:6FFE40A2-FCE4-4106-A9D8-D2EF74B13406@xxxxxx Quote: > > Hi > > > > I suddently have a problem with live messenger. I have added a new contact, > > but he appears offline all the time, in my live messenger, but in his wlm I > > appears online. > > Selecting him on the contact list says that he is not on my list of > > contacts, but I can add him by pressing here. But doing so nothing happens. > > I have tried uninstalling and reinstalling wlm but without any luck. > > > > I suppect that something is wrong with my wlm installation as im am only > > able to sign in with my own user on my pc. Trying with another account it > > just tries to sign in for a long time where after it says service > > unavailable. Does any one know how to delete all of wlm without having to > > format your pc ? > > > |
My System Specs |
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08-23-2009
| #2 (permalink) |
| | Re: New contacts appear offline Greetings, What's described here is an issue from 3 years ago which has long been since fixed, it won't help. Has she recently changed her Windows Live ID or anything like that? Assuming not, here's something to test with her -- delete her off your contact list and then have her do the same. After that, you need to go into the Options by pressing the Alt key on the keyboard to bring up the menu bar, then Tools, then Options, and then the Privacy category. Find her in the Allow list, then right-click her name and choose Delete. If this Delete option is not available (grayed out), she hasn't removed you from your contact list. Note that if you've waited awhile and it still is grayed out, sign out and back in for a quick refresh. Once she's removed, go ahead and re-add her. Hopefully she'll get the request and then appear online to you again. If this is the case, then she'll have to do this with everyone. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "rnjen08" <rnjen08@xxxxxx> wrote in message news:8802756F-70E5-4626-99B1-DEE5C25DDDB6@xxxxxx Quote: > I have a family memeber who has just installed WLM 2009. It has been 3 days > now and she is still appearing offline, even she has signed in as available. > Everyone in our group and network see's her as offline. We tried running > your link but noting happend. She has McAfee and we have allowed everything > that says Windows Live. Please help. > Thanks, > > > "Jonathan Kay [MVP]" wrote: > Quote: >> Greetings Kim, >> >> You don't need to format. Just shut down Messenger if it's running, then download and run >> this .reg file: >> http://messenger.jonathankay.com/dow...lmpolicies.reg >> >> Now start Messenger again and sign in, within 40-60 seconds your new contact should appear >> online (if they're really online). >> >> -- >> Jonathan Kay >> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger >> Associate Expert >> http://www.microsoft.com/windowsxp/expertzone/ >> Messenger Resources - http://messenger.jonathankay.com >> All posts unless otherwise specified are (c) 2006 Jonathan Kay. >> You *must* contact me for redistribution rights. >> -- >> >> >> "Kim" <Kim@xxxxxx> wrote in message >> news:6FFE40A2-FCE4-4106-A9D8-D2EF74B13406@xxxxxx Quote: >> > Hi >> > >> > I suddently have a problem with live messenger. I have added a new contact, >> > but he appears offline all the time, in my live messenger, but in his wlm I >> > appears online. >> > Selecting him on the contact list says that he is not on my list of >> > contacts, but I can add him by pressing here. But doing so nothing happens. >> > I have tried uninstalling and reinstalling wlm but without any luck. >> > >> > I suppect that something is wrong with my wlm installation as im am only >> > able to sign in with my own user on my pc. Trying with another account it >> > just tries to sign in for a long time where after it says service >> > unavailable. Does any one know how to delete all of wlm without having to >> > format your pc ? >> > >> |
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