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Vista - password problem

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Old 09-05-2009   #1 (permalink)
chill


 
 

password problem

Hi everyone,

I have a problem with a live mail account of a friend.
Her password doesn't work anymore.
Is the account haking???
So she decides to reset it but:
- she has no rescue mail account
- she has not the rescue question
So the account is out for now.

What can I do? is there some live mail technicians to solve my problem?

Thanks you for your response and sorry about my english (I'm french)

My System SpecsSystem Spec
Old 09-05-2009   #2 (permalink)
bene


 
 

Re: password problem

On 5 set, 12:35, chill <ch...@xxxxxx> wrote:
Quote:

>
Quote:

>benedicto.felicio@xxxxxx>
My System SpecsSystem Spec
Old 09-05-2009   #3 (permalink)
Jonathan Kay [MVP]


 
 

Re: password problem

Greetings Chill,

You can contact Windows Live ID Services for help with this sort of thing:

https://support.live.com/default.aspx?productkey=wlid
After clicking the link, choose any option from the FAQ on the left, then choose 'Get more
help' at the bottom right, and then 'Get more support'.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"chill" <chill@xxxxxx> wrote in message
news:4DEFC6AA-6182-4344-AFF0-BA2735114EF0@xxxxxx
Quote:

> Hi everyone,
>
> I have a problem with a live mail account of a friend.
> Her password doesn't work anymore.
> Is the account haking???
> So she decides to reset it but:
> - she has no rescue mail account
> - she has not the rescue question
> So the account is out for now.
>
> What can I do? is there some live mail technicians to solve my problem?
>
> Thanks you for your response and sorry about my english (I'm french)

My System SpecsSystem Spec
Old 09-06-2009   #4 (permalink)
chill


 
 

Re: password problem

OK!

I will send an e-mail to the support!

Thank you so much


My System SpecsSystem Spec
Old 09-06-2009   #5 (permalink)
Jonathan Kay [MVP]


 
 

Re: password problem

Hi,

Good luck. Note that it's pretty normal to require some communication back and forth before
they take action.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"chill" <chill@xxxxxx> wrote in message
news:E50BA8EE-1FCA-4853-AB8E-3BB0434E80B4@xxxxxx
Quote:

> OK!
>
> I will send an e-mail to the support!
>
> Thank you so much
>
>
My System SpecsSystem Spec
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