Vista - Problems with Windows Messenger Upgrade

Hi all,

Today I have installed the new version of Messenger because I was told to do so, by Microsoft, if I did not upgrade to the latest version could not use Messenger!.

I was avoiding moving to the new version because I did the update about 2 months ago and could not use Messenger anymore. At that time I was able to download the old version and I was happy again...but now.....After starting my pc WLM will open and sign in automatically, and works fine, I can check e-mail in outlook, read documents in Office and run any program until...I open my Internet Browser (IE)...as soon as I do that I get a pop up "Windows Live Communications Platform has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I'm still waiting for a notification since the first time I had this problem

Then I get another message at the bottom of my screeen: "Windows Live Communications Platform was closed. To help protect your computer, Data Execution Prevention has closed Windows Live Communications Platform. Click here to learn more."

I click but haven't been able to learn anything yet!!

By the way, the same thing happens if I exit WLM, run IE (that works without problems) and then start WLM. Seems to me that those two don't like each other

Can anyone please help? I use Messenger a lot to communicate with family overseas and really need it.

Details about my system:

HP Pavilion laptop dv6500
Windows Vista Ultimate (64-bit) Service Pack 2.
Windows Live Messenger Version 2009 (Build 14.0.8089.726)
Internet Explorer 8 Version 8.0.6001.18813IC
Trend Micro Internet Security pro (2009)

Thanks in advance
Cheers
Johnny

i work for a technology company which supports many users. We are
experiencing the same problem with only one user thus far.

"Johnny R" wrote:

Hi

I downloaded the new verion of WLM last week after trying to sign into the
old version and it not working and saying for messenger to continue working I
had to download the new version.

At first everything was fine and then the next time I tried to use it, it
wouldn't work, it starts to sign in but then says 'Signing in to WLM failed
because the service is temporarily unavailable.......

Then theres an error code 80048820.

Also now on the internet when trying to just sign in to emails, or anything
that requires sign in like facebook or ebay.
The web page then goes to a page saying There is a problem with this
websites security certificate. The security certificate presented by this
website has expired or is not yet valid. Security certificate problems may
indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage and do not continue to this website.
then theres a shield icon with tick saying click here to close this webpage
and another with a cross continue tothis website (not recommended).

I'm not sure if this has anything to do with the new live messenger but it
has only just started happening as messenger went wrong.

It is really frustrating now, does anybody know why this is happening and
how to get things working again.


"Johnny R" wrote: