Vista - Why cannot sign into email Inbox from newest Windows Live Messenge

09-16-2009

I've just installed the latest Windows Live Messenger (build 14.0.8089.726).

I'm now having issues never encountered before:
1) Cannot open the email inbox (Hotmail) upon clicking "Open your email
inbox" from mail icon at top right corner of WLM. That icon does not respond
at all. Then, a pop-up will appear:"The operation failed because the service
is not available. Please try again later."

2) The WLM gets disconnected automatically and tries (unsucessfully) to
reconnect itself. That always fails, and I have to reconnect it manually. It
seems to work Ok in the messenger chat mode.

Kindly provide suggestions to resolve these issues.

The old version of WLM worked well but was forced into updating to this
newest version because the old one was disabled by the system. What a pain.

So, I'm now retrieving my emails from Hotmail at the MSN site.

My OS is Windows XP Home.

Thanks for any suggestions.

tch

09-17-2009

I have the same issues, but i have it using vista home premium, and windows
xp sp3 too, working fine on another pc with xp sp3 so i know it cant be down
to os, maybe something in internet explorer?

Please can someone advise?

Thanks

"tch" wrote:

Quote:

> I've just installed the latest Windows Live Messenger (build 14.0.8089.726).
>
> I'm now having issues never encountered before:
> 1) Cannot open the email inbox (Hotmail) upon clicking "Open your email
> inbox" from mail icon at top right corner of WLM. That icon does not respond
> at all. Then, a pop-up will appear:"The operation failed because the service
> is not available. Please try again later."
>
> 2) The WLM gets disconnected automatically and tries (unsucessfully) to
> reconnect itself. That always fails, and I have to reconnect it manually. It
> seems to work Ok in the messenger chat mode.
>
> Kindly provide suggestions to resolve these issues.
>
> The old version of WLM worked well but was forced into updating to this
> newest version because the old one was disabled by the system. What a pain.
>
> So, I'm now retrieving my emails from Hotmail at the MSN site.
>
> My OS is Windows XP Home.
>
> Thanks for any suggestions.
>
> tch

09-18-2009

On Wed, 16 Sep 2009 17:20:06 -0700, tch wrote:

Quote:

> I've just installed the latest Windows Live Messenger (build 14.0.8089.726).
>
> I'm now having issues never encountered before:
> 1) Cannot open the email inbox (Hotmail) upon clicking "Open your email
> inbox" from mail icon at top right corner of WLM. That icon does not respond
> at all. Then, a pop-up will appear:"The operation failed because the service
> is not available. Please try again later."

When signed in with a Windows Live ID in the 'hotmail.com' domain, WLM pops
up a new tab in Opera 10.00, goes to:

http://login.live.com/

When singed in with a Windows Live ID in a third party domain, WLM pops up
WLMail, and goes to the IMAP account configured for that domain.

Quote:

> 2) The WLM gets disconnected automatically and tries (unsucessfully) to
> reconnect itself. That always fails, and I have to reconnect it manually. It
> seems to work Ok in the messenger chat mode.

A disconnect issue? Are you connecting through a router? Do you have UPnP
enabled on both the router, and in Windows? Which browser have you set up as
your default browser?

Quote:

> Kindly provide suggestions to resolve these issues.
>
> The old version of WLM worked well but was forced into updating to this
> newest version because the old one was disabled by the system. What a pain.
>
> So, I'm now retrieving my emails from Hotmail at the MSN site.

What happens when you try to access http://login.live.com/ in your browser?

Quote:

> My OS is Windows XP Home.
>
> Thanks for any suggestions.

How many of the Windows Live Essentials have you installed? Who is your ISP?

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

09-18-2009

On Thu, 17 Sep 2009 14:48:09 -0700, Corporates wrote:

Quote:

> I have the same issues, but i have it using vista home premium, and windows
> xp sp3 too, working fine on another pc with xp sp3 so i know it cant be down
> to os, maybe something in internet explorer?
>
> Please can someone advise?

Works fine, here, on Windows XP MCE 2005; SP3. If I sign in with a Windows
Live ID in the 'hotmail.com' domain, the mail icon opens a tabbed page in my
browser (Opera 10.00), to, http://login.live.com/

If I sign in with a Windows Live ID in a third party domain, the mail icon
opens Windows Live Mail to an IMAP email account configured for that domain.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

09-16-2009	#1 (permalink)
tch n/a posts	Why cannot sign into email Inbox from newest Windows Live Messenge I've just installed the latest Windows Live Messenger (build 14.0.8089.726). I'm now having issues never encountered before: 1) Cannot open the email inbox (Hotmail) upon clicking "Open your email inbox" from mail icon at top right corner of WLM. That icon does not respond at all. Then, a pop-up will appear:"The operation failed because the service is not available. Please try again later." 2) The WLM gets disconnected automatically and tries (unsucessfully) to reconnect itself. That always fails, and I have to reconnect it manually. It seems to work Ok in the messenger chat mode. Kindly provide suggestions to resolve these issues. The old version of WLM worked well but was forced into updating to this newest version because the old one was disabled by the system. What a pain. So, I'm now retrieving my emails from Hotmail at the MSN site. My OS is Windows XP Home. Thanks for any suggestions. tch
My System Specs

09-17-2009	#2 (permalink)
Corporates n/a posts	RE: Why cannot sign into email Inbox from newest Windows Live Messenge I have the same issues, but i have it using vista home premium, and windows xp sp3 too, working fine on another pc with xp sp3 so i know it cant be down to os, maybe something in internet explorer? Please can someone advise? Thanks "tch" wrote: Quote: > I've just installed the latest Windows Live Messenger (build 14.0.8089.726). > > I'm now having issues never encountered before: > 1) Cannot open the email inbox (Hotmail) upon clicking "Open your email > inbox" from mail icon at top right corner of WLM. That icon does not respond > at all. Then, a pop-up will appear:"The operation failed because the service > is not available. Please try again later." > > 2) The WLM gets disconnected automatically and tries (unsucessfully) to > reconnect itself. That always fails, and I have to reconnect it manually. It > seems to work Ok in the messenger chat mode. > > Kindly provide suggestions to resolve these issues. > > The old version of WLM worked well but was forced into updating to this > newest version because the old one was disabled by the system. What a pain. > > So, I'm now retrieving my emails from Hotmail at the MSN site. > > My OS is Windows XP Home. > > Thanks for any suggestions. > > tch
My System Specs

09-18-2009	#3 (permalink)
N. Miller n/a posts	Re: Why cannot sign into email Inbox from newest Windows Live Messenge On Wed, 16 Sep 2009 17:20:06 -0700, tch wrote: Quote: > I've just installed the latest Windows Live Messenger (build 14.0.8089.726). > > I'm now having issues never encountered before: > 1) Cannot open the email inbox (Hotmail) upon clicking "Open your email > inbox" from mail icon at top right corner of WLM. That icon does not respond > at all. Then, a pop-up will appear:"The operation failed because the service > is not available. Please try again later." When signed in with a Windows Live ID in the 'hotmail.com' domain, WLM pops up a new tab in Opera 10.00, goes to: http://login.live.com/ When singed in with a Windows Live ID in a third party domain, WLM pops up WLMail, and goes to the IMAP account configured for that domain. Quote: > 2) The WLM gets disconnected automatically and tries (unsucessfully) to > reconnect itself. That always fails, and I have to reconnect it manually. It > seems to work Ok in the messenger chat mode. A disconnect issue? Are you connecting through a router? Do you have UPnP enabled on both the router, and in Windows? Which browser have you set up as your default browser? Quote: > Kindly provide suggestions to resolve these issues. > > The old version of WLM worked well but was forced into updating to this > newest version because the old one was disabled by the system. What a pain. > > So, I'm now retrieving my emails from Hotmail at the MSN site. What happens when you try to access http://login.live.com/ in your browser? Quote: > My OS is Windows XP Home. > > Thanks for any suggestions. How many of the Windows Live Essentials have you installed? Who is your ISP? -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum
My System Specs

09-18-2009	#4 (permalink)
N. Miller n/a posts	Re: Why cannot sign into email Inbox from newest Windows Live Messenge On Thu, 17 Sep 2009 14:48:09 -0700, Corporates wrote: Quote: > I have the same issues, but i have it using vista home premium, and windows > xp sp3 too, working fine on another pc with xp sp3 so i know it cant be down > to os, maybe something in internet explorer? > > Please can someone advise? Works fine, here, on Windows XP MCE 2005; SP3. If I sign in with a Windows Live ID in the 'hotmail.com' domain, the mail icon opens a tabbed page in my browser (Opera 10.00), to, http://login.live.com/ If I sign in with a Windows Live ID in a third party domain, the mail icon opens Windows Live Mail to an IMAP email account configured for that domain. -- Norman ~Oh Lord, why have you come ~To Konnyu, with the Lion and the Drum
My System Specs

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