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09-20-2009
| #1 (permalink) |
| | Re: Latest messenger update and webcam conflict Greetings Neysa, Please see this post on my blog as I believe it deals with the problem you're seeing: http://messengergeek.spaces.live.com...DA1!3016.entry -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation -- "Neysa" <Neysa@newsgroup> wrote in message news:195D24CE-431D-454C-87EE-6106903EC1EF@newsgroup Quote: > Computer info: > > HP a6300f > VISTA > 1.5 years old > Intel(R) Pentium(R) Dual CPU E2180 @ 2.00 GHz 2.00 GHz > 2 GB RAM > 32-Bit Operating System ... > > MY PROBLEM IS THIS: > > When Messenger 2009 first came out (sometime back) I downloaded it and > everything worked fine. Then one day ... the capability to see myself on the > video aspect of messenger chat just stopped. It showed a grayed out camera > with a big red X over it. > > The camera - Logitech QuickCam Communicate STX - was still working as my > friend could still SEE me and HEAR me ... yet I could NOT SEE MYSELF. However > ... when using YAHOO MESSENGER video chat ... I could see myself just fine. > We like using Windows Live Messenger for video chatting as everything is in > one window and is somewhat easier to use. > > I uninstalled and reinstalled both Messenger and my camera several times > CORRECTLY, but to no avail ... still BIG RED X and I could not see myself. I > then found version 8.1 of messenger online and downloaded it and could see > myself just fine. So I used that version for video chatting on Windows > Messenger. > > I logged into Windows Live Messenger a few days ago and got the notification > that I needed to download the current version due to a vulnerability issue or > I COULD NOT CONTINUE TO USE MESSENGER. > > So ... downloaded new version and the same thing happened again with camera > ... I could NOT SEE MYSELF on the video aspect, yet my friend could SEE and > HEAR me ... though my voice was a bit garbled they said. > > I thought maybe a new camera might work (though the old one is only 1.5 > years old) Got a new webcam ... Microsoft LifeCam VX-5000 - installed it > today and it is INSTALLED CORRECTLY. > > Also reinstalled the current version of Windows Live Messenger today the > 20th of September 2009 ... (2009 - Build 14.0.8090.726) It is INSTALLED > CORRECTLY. > > Tried video chatting with my friend this afternoon. They could see and hear > me just fine. Said my voice sounded great - not garbled. HOWEVER ... I STILL > CAN NOT SEE MYSELF. BIG RED X yet again. > > I have tried everything that I know of to remedy this situation from many > uninstalls and reinstalls, to many hours of searching the internet for > answers, and many hours of aggravation ... PLUS the cost of a NEW CAMERA. > > What is your suggestion??? > > -- > Neysa |
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