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Vista - WLM losing messages between nodes

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Old 09-22-2009   #1 (permalink)
Deniz


 
 

WLM losing messages between nodes

Hi,

I use WLM on several computers within the same network. LAN/WAN is
behind a Linksys router (DD-WRT with uPNP enabled, QoS disabled) which
is behind a T1 router. Sometimes, when a PC tries to IM to another PC,
the message gets lost. Neither sender nor the recipient see any
errors, and they are both online. Many times we double-send the
important messages just to make sure it arrives safely, and usually at
least one of them make it. The issue is sporadic and I could not
isolate it. Client PCs run on Vista Business 32 with Live Messenger
2009 on them. Any clue on what could cause this, and help how to
troubleshoot is greatly appreciated.

Thank you

Deniz

My System SpecsSystem Spec
Old 09-22-2009   #2 (permalink)
Jonathan Kay [MVP]


 
 

Re: WLM losing messages between nodes

Greetings Deniz,

Assuming you're both using the latest version of Messenger, you should actually be getting
some sort of "not received" message, although in some cases it can take ~5 minutes for the
message to timeout.

However, out of curiosity, are either of you signed in as "appear offline" while this is
happening? Messages in appear offline are delivered a little differently.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Deniz" <deniz.turkmen@newsgroup> wrote in message
news:43cc1c02-f798-4862-90e3-82a63d844b1c@newsgroup
Quote:

> Hi,
>
> I use WLM on several computers within the same network. LAN/WAN is
> behind a Linksys router (DD-WRT with uPNP enabled, QoS disabled) which
> is behind a T1 router. Sometimes, when a PC tries to IM to another PC,
> the message gets lost. Neither sender nor the recipient see any
> errors, and they are both online. Many times we double-send the
> important messages just to make sure it arrives safely, and usually at
> least one of them make it. The issue is sporadic and I could not
> isolate it. Client PCs run on Vista Business 32 with Live Messenger
> 2009 on them. Any clue on what could cause this, and help how to
> troubleshoot is greatly appreciated.
>
> Thank you
>
> Deniz

My System SpecsSystem Spec
Old 09-23-2009   #3 (permalink)
Deniz


 
 

Re: WLM losing messages between nodes

On Sep 22, 8:09*pm, "Jonathan Kay [MVP]"
<msnewsrepl...@newsgroup> wrote:
Quote:

> Greetings Deniz,
>
> Assuming you're both using the latest version of Messenger, you should actually be getting
> some sort of "not received" message, although in some cases it can take ~5 minutes for the
> message to timeout.
>
> However, out of curiosity, are either of you signed in as "appear offline" while this is
> happening? *Messages in appear offline are delivered a little differently.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog:http://www.messengergeek.com
> Messenger Resources:http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
> "Deniz" <deniz.turk...@newsgroup> wrote in message
>
> news:43cc1c02-f798-4862-90e3-82a63d844b1c@newsgroup
>
Quote:

> > Hi,
>
Quote:

> > I use WLM on several computers within the same network. LAN/WAN is
> > behind a Linksys router (DD-WRT with uPNP enabled, QoS disabled) which
> > is behind a T1 router. Sometimes, when a PC tries to IM to another PC,
> > the message gets lost. Neither sender nor the recipient see any
> > errors, and they are both online. Many times we double-send the
> > important messages just to make sure it arrives safely, and usually at
> > least one of them make it. The issue is sporadic and I could not
> > isolate it. Client PCs run on Vista Business 32 with Live Messenger
> > 2009 on them. Any clue on what could cause this, and help how to
> > troubleshoot is greatly appreciated.
>
Quote:

> > Thank you
>
Quote:

> > Deniz
Hi Jonathan,

Thank you for your prompt reply.
We do not receive any 'message cannot be sent' error. This is the most
frustrating thing - we think the message is delivered but in reality
it is not. And yes, the nodes are always online.
I double-checked the versions of different messengers, some of the
build number are slightly different. Some are 14.0.8064.206 while the
others say 14.0.8089.726. Would that cause this type of problems? I
will update them all and see if that helps.

Deniz
My System SpecsSystem Spec
Old 09-23-2009   #4 (permalink)
Deniz


 
 

Re: WLM losing messages between nodes

On Sep 23, 10:01*am, Deniz <deniz.turk...@newsgroup> wrote:
Quote:

> On Sep 22, 8:09*pm, "Jonathan Kay [MVP]"
>
>
>
> <msnewsrepl...@newsgroup> wrote:
Quote:

> > Greetings Deniz,
>
Quote:

> > Assuming you're both using the latest version of Messenger, you should actually be getting
> > some sort of "not received" message, although in some cases it can take~5 minutes for the
> > message to timeout.
>
Quote:

> > However, out of curiosity, are either of you signed in as "appear offline" while this is
> > happening? *Messages in appear offline are delivered a little differently.
>
Quote:

> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger
> > MSN Messenger/Windows Messenger
> > MessengerGeek Blog:http://www.messengergeek.com
> > Messenger Resources:http://messenger.jonathankay.com
> > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> > --
>
Quote:

> > "Deniz" <deniz.turk...@newsgroup> wrote in message
>
Quote:

> >news:43cc1c02-f798-4862-90e3-82a63d844b1c@newsgroup
>
Quote:
Quote:

> > > Hi,
>
Quote:
Quote:

> > > I use WLM on several computers within the same network. LAN/WAN is
> > > behind a Linksys router (DD-WRT with uPNP enabled, QoS disabled) which
> > > is behind a T1 router. Sometimes, when a PC tries to IM to another PC,
> > > the message gets lost. Neither sender nor the recipient see any
> > > errors, and they are both online. Many times we double-send the
> > > important messages just to make sure it arrives safely, and usually at
> > > least one of them make it. The issue is sporadic and I could not
> > > isolate it. Client PCs run on Vista Business 32 with Live Messenger
> > > 2009 on them. Any clue on what could cause this, and help how to
> > > troubleshoot is greatly appreciated.
>
Quote:
Quote:

> > > Thank you
>
Quote:
Quote:

> > > Deniz
>
> Hi Jonathan,
>
> Thank you for your prompt reply.
> We do not receive any 'message cannot be sent' error. This is the most
> frustrating thing - we think the message is delivered but in reality
> it is not. And yes, the nodes are always online.
> I double-checked the versions of different messengers, some of the
> build number are slightly different. Some are 14.0.8064.206 while the
> others say 14.0.8089.726. Would that cause this type of problems? I
> will update them all and see if that helps.
>
> Deniz
I can confirm that the problem still exists between two nodes that
have the same build numbers.
I will try to update the router firmware this week to see if that
helps.

Deniz
My System SpecsSystem Spec
Old 09-23-2009   #5 (permalink)
xr280xr


 
 

Re: WLM losing messages between nodes

I am having the same problem. The problem started when I moved my computer
from the network at work to my home. I am now connected to the internet
through a linksys wrg54g router attached to a broadband cable modem.
Additionally, I am connecting to my network at work using a cisco vpn client.
The VPN and my network are the only 2 things that have changed since this
problem started. Could linksys routers be the problem here?

I have suspected this router of blocking my connection to other servers
since I got it. Ever since I swapped out my belkin for the wireless linksys,
Halo has intermittently been unable to contact its server, and a slew of
other websites just refuse to load. If I can find my old router I'll try it
out and see how messenger does for a couple weeks and post back.

"Deniz" wrote:
Quote:

> On Sep 23, 10:01 am, Deniz <deniz.turk...@newsgroup> wrote:
Quote:

> > On Sep 22, 8:09 pm, "Jonathan Kay [MVP]"
> >
> >
> >
> > <msnewsrepl...@newsgroup> wrote:
Quote:

> > > Greetings Deniz,
> >
Quote:

> > > Assuming you're both using the latest version of Messenger, you should actually be getting
> > > some sort of "not received" message, although in some cases it can take ~5 minutes for the
> > > message to timeout.
> >
Quote:

> > > However, out of curiosity, are either of you signed in as "appear offline" while this is
> > > happening? Messages in appear offline are delivered a little differently.
> >
Quote:

> > > --
> > > Jonathan Kay
> > > Microsoft MVP - Windows Live Messenger
> > > MSN Messenger/Windows Messenger
> > > MessengerGeek Blog:http://www.messengergeek.com
> > > Messenger Resources:http://messenger.jonathankay.com
> > > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> > > --
> >
Quote:

> > > "Deniz" <deniz.turk...@newsgroup> wrote in message
> >
Quote:

> > >news:43cc1c02-f798-4862-90e3-82a63d844b1c@newsgroup
> >
Quote:

> > > > Hi,
> >
Quote:

> > > > I use WLM on several computers within the same network. LAN/WAN is
> > > > behind a Linksys router (DD-WRT with uPNP enabled, QoS disabled) which
> > > > is behind a T1 router. Sometimes, when a PC tries to IM to another PC,
> > > > the message gets lost. Neither sender nor the recipient see any
> > > > errors, and they are both online. Many times we double-send the
> > > > important messages just to make sure it arrives safely, and usually at
> > > > least one of them make it. The issue is sporadic and I could not
> > > > isolate it. Client PCs run on Vista Business 32 with Live Messenger
> > > > 2009 on them. Any clue on what could cause this, and help how to
> > > > troubleshoot is greatly appreciated.
> >
Quote:

> > > > Thank you
> >
Quote:

> > > > Deniz
> >
> > Hi Jonathan,
> >
> > Thank you for your prompt reply.
> > We do not receive any 'message cannot be sent' error. This is the most
> > frustrating thing - we think the message is delivered but in reality
> > it is not. And yes, the nodes are always online.
> > I double-checked the versions of different messengers, some of the
> > build number are slightly different. Some are 14.0.8064.206 while the
> > others say 14.0.8089.726. Would that cause this type of problems? I
> > will update them all and see if that helps.
> >
> > Deniz
>
> I can confirm that the problem still exists between two nodes that
> have the same build numbers.
> I will try to update the router firmware this week to see if that
> helps.
>
> Deniz
>
My System SpecsSystem Spec
Old 09-23-2009   #6 (permalink)
ups


 
 

Re: WLM losing messages between nodes

Come on Jonathan!

You know that the dropped messages bug has been happening for months now.
While it might be related with routers dropping messages, its still a MSN bug
as there are no errors.

"Jonathan Kay [MVP]" wrote:
Quote:

> Greetings Deniz,
>
> Assuming you're both using the latest version of Messenger, you should actually be getting
> some sort of "not received" message, although in some cases it can take ~5 minutes for the
> message to timeout.
>
> However, out of curiosity, are either of you signed in as "appear offline" while this is
> happening? Messages in appear offline are delivered a little differently.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "Deniz" <deniz.turkmen@newsgroup> wrote in message
> news:43cc1c02-f798-4862-90e3-82a63d844b1c@newsgroup
Quote:

> > Hi,
> >
> > I use WLM on several computers within the same network. LAN/WAN is
> > behind a Linksys router (DD-WRT with uPNP enabled, QoS disabled) which
> > is behind a T1 router. Sometimes, when a PC tries to IM to another PC,
> > the message gets lost. Neither sender nor the recipient see any
> > errors, and they are both online. Many times we double-send the
> > important messages just to make sure it arrives safely, and usually at
> > least one of them make it. The issue is sporadic and I could not
> > isolate it. Client PCs run on Vista Business 32 with Live Messenger
> > 2009 on them. Any clue on what could cause this, and help how to
> > troubleshoot is greatly appreciated.
> >
> > Thank you
> >
> > Deniz
>
>
>
My System SpecsSystem Spec
Old 4 Weeks Ago   #7 (permalink)
troberts


 
 

Re: WLM losing messages between nodes

I'm also having the exact same problem. I'm using a Linksys BEFSX41 router
with a 54g wireless adapter. The two computers I'm communicating with are on
the same desk and are constantly dropping messages. Very frustrating.

"xr280xr" wrote:
Quote:

> I am having the same problem. The problem started when I moved my computer
> from the network at work to my home. I am now connected to the internet
> through a linksys wrg54g router attached to a broadband cable modem.
> Additionally, I am connecting to my network at work using a cisco vpn client.
> The VPN and my network are the only 2 things that have changed since this
> problem started. Could linksys routers be the problem here?
>
> I have suspected this router of blocking my connection to other servers
> since I got it. Ever since I swapped out my belkin for the wireless linksys,
> Halo has intermittently been unable to contact its server, and a slew of
> other websites just refuse to load. If I can find my old router I'll try it
> out and see how messenger does for a couple weeks and post back.
>
> "Deniz" wrote:
>
Quote:

> > On Sep 23, 10:01 am, Deniz <deniz.turk...@newsgroup> wrote:
Quote:

> > > On Sep 22, 8:09 pm, "Jonathan Kay [MVP]"
> > >
> > >
> > >
> > > <msnewsrepl...@newsgroup> wrote:
> > > > Greetings Deniz,
> > >
> > > > Assuming you're both using the latest version of Messenger, you should actually be getting
> > > > some sort of "not received" message, although in some cases it can take ~5 minutes for the
> > > > message to timeout.
> > >
> > > > However, out of curiosity, are either of you signed in as "appear offline" while this is
> > > > happening? Messages in appear offline are delivered a little differently.
> > >
> > > > --
> > > > Jonathan Kay
> > > > Microsoft MVP - Windows Live Messenger
> > > > MSN Messenger/Windows Messenger
> > > > MessengerGeek Blog:http://www.messengergeek.com
> > > > Messenger Resources:http://messenger.jonathankay.com
> > > > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> > > > --
> > >
> > > > "Deniz" <deniz.turk...@newsgroup> wrote in message
> > >
> > > >news:43cc1c02-f798-4862-90e3-82a63d844b1c@newsgroup
> > >
> > > > > Hi,
> > >
> > > > > I use WLM on several computers within the same network. LAN/WAN is
> > > > > behind a Linksys router (DD-WRT with uPNP enabled, QoS disabled) which
> > > > > is behind a T1 router. Sometimes, when a PC tries to IM to another PC,
> > > > > the message gets lost. Neither sender nor the recipient see any
> > > > > errors, and they are both online. Many times we double-send the
> > > > > important messages just to make sure it arrives safely, and usually at
> > > > > least one of them make it. The issue is sporadic and I could not
> > > > > isolate it. Client PCs run on Vista Business 32 with Live Messenger
> > > > > 2009 on them. Any clue on what could cause this, and help how to
> > > > > troubleshoot is greatly appreciated.
> > >
> > > > > Thank you
> > >
> > > > > Deniz
> > >
> > > Hi Jonathan,
> > >
> > > Thank you for your prompt reply.
> > > We do not receive any 'message cannot be sent' error. This is the most
> > > frustrating thing - we think the message is delivered but in reality
> > > it is not. And yes, the nodes are always online.
> > > I double-checked the versions of different messengers, some of the
> > > build number are slightly different. Some are 14.0.8064.206 while the
> > > others say 14.0.8089.726. Would that cause this type of problems? I
> > > will update them all and see if that helps.
> > >
> > > Deniz
> >
> > I can confirm that the problem still exists between two nodes that
> > have the same build numbers.
> > I will try to update the router firmware this week to see if that
> > helps.
> >
> > Deniz
> >
My System SpecsSystem Spec
Old 1 Week Ago   #8 (permalink)
xr280xr


 
 

Re: WLM losing messages between nodes

It is definately a WLM bug. It just started happening to the majority of
people reporting it with one of the las couple releases.

The WLM team will get the hint sooner or later if everyone does what I did.
Switch to Trillian/Astra. My whole office switched. Same hardware, no
problems. A messaging client that can't message is just an advertisement.


"ups" wrote:
Quote:

> Come on Jonathan!
>
> You know that the dropped messages bug has been happening for months now.
> While it might be related with routers dropping messages, its still a MSN bug
> as there are no errors.
>
> "Jonathan Kay [MVP]" wrote:
>
Quote:

> > Greetings Deniz,
> >
> > Assuming you're both using the latest version of Messenger, you should actually be getting
> > some sort of "not received" message, although in some cases it can take ~5 minutes for the
> > message to timeout.
> >
> > However, out of curiosity, are either of you signed in as "appear offline" while this is
> > happening? Messages in appear offline are delivered a little differently.
> >
> > --
> > Jonathan Kay
> > Microsoft MVP - Windows Live Messenger
> > MSN Messenger/Windows Messenger
> > MessengerGeek Blog: http://www.messengergeek.com
> > Messenger Resources: http://messenger.jonathankay.com
> > (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> > --
> >
> >
> > "Deniz" <deniz.turkmen@newsgroup> wrote in message
> > news:43cc1c02-f798-4862-90e3-82a63d844b1c@newsgroup
Quote:

> > > Hi,
> > >
> > > I use WLM on several computers within the same network. LAN/WAN is
> > > behind a Linksys router (DD-WRT with uPNP enabled, QoS disabled) which
> > > is behind a T1 router. Sometimes, when a PC tries to IM to another PC,
> > > the message gets lost. Neither sender nor the recipient see any
> > > errors, and they are both online. Many times we double-send the
> > > important messages just to make sure it arrives safely, and usually at
> > > least one of them make it. The issue is sporadic and I could not
> > > isolate it. Client PCs run on Vista Business 32 with Live Messenger
> > > 2009 on them. Any clue on what could cause this, and help how to
> > > troubleshoot is greatly appreciated.
> > >
> > > Thank you
> > >
> > > Deniz
> >
> >
> >
My System SpecsSystem Spec
Old 1 Week Ago   #9 (permalink)
Jonathan


 
 

Re: WLM losing messages between nodes

This same thing has been happening to me as well, ever since the latest WLM
"upgrade". I will take the advice above and switch to a different client,
this is just complete BS. My coworkers and friends and family think we are
all ignoring each other.
My System SpecsSystem Spec
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