I have tried uninstalling Windows Live messenger multiple times, it says it
has been uninstalled but I still see it in Add/Remove programs.
I have tried downloading it and reinstalling it but keep getting the
following error:

system error details
code 0x8000ffff
Description: catastrophic failure

I read a few articles from this forum and tried to do installes from some of
the links but it tells me that I have a newer version on my system and it
then says that I should remove it.

Need some guidance on this.

Then go into the safe mode and delete from there. If it stills says its Unistalled then just leave it. It might just be a glitch.

Greetings,

Yes, anything you find will be old versions.

Is this during the installation or actually starting Messenger itself? Assuming the former,
you'll need to go back to Add or Remove Programs, and remove all Windows Live Essentials
products, reboot and then try the install again.

If it still fails -- you can run the installers (for the latest versions) directly from my
blog, bypassing the Live Installer:
http://messengergeek.spaces.live.com...DA1!3332.entry

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--



"G" <G@newsgroup> wrote in message
news:1F71CEE6-CB3C-4BCF-A435-A179E2463A34@newsgroup

> I have tried uninstalling Windows Live messenger multiple times, it says it
> has been uninstalled but I still see it in Add/Remove programs.
> I have tried downloading it and reinstalling it but keep getting the
> following error:
>
> system error details
> code 0x8000ffff
> Description: catastrophic failure
>
> I read a few articles from this forum and tried to do installes from some of
> the links but it tells me that I have a newer version on my system and it
> then says that I should remove it.
>
> Need some guidance on this.
>
>

Hi,

You can't install or uninstall these products in safe mode as they use the Windows Installer,
which is not available in safe mode.

Just "deleting" files won't help as you'll end up having to use ZapMessenger to even get the
install started.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Ash Vista" <guest@newsgroup-email.com> wrote in message
news:425cb3452b82c34574e15c79ac84bf06@newsgroup-gateway.com...

>
> Then go into the safe mode and delete from there. If it stills says its
> Unistalled then just leave it. It might just be a glitch.
>
>
> --
> Ash Vista

"Ash Vista" wrote:

>
> Then go into the safe mode and delete from there. If it stills says its
> Unistalled then just leave it. It might just be a glitch.
>
>
> --
> Ash Vista
>

>>>> okay hi.

I was talkin to my friend on the old windows messenger 5.1 to be
exact and when she tried to send me a picture it couldn't go through and
when I tried to send her a picture she told me that her computer said that I
couldn't sedn pictures to her messenger and she couldn't accpet them b/c I
had the really old version of windows messenger, so I tried to go to
add/remove add-ons and when it finished loading I looked for the windows
messenger link and when i found it i clicked on it and clicked remove. I
waited a while for it to stop saying removing windows messenger and then it
said error. that I need to take my windows messenger off of safe mde, but i
have no idea how to do that.....\]




so can someone please help me... I would really appreciate it...


please and thank you,


Mr.Dominicano