Vista - Unable to have video call

I am running Windows Vista on an HP Pavillion dv6000 with an integrated 1.3MP
WebCam.

I had to upgrade to Messenger 2009, now I can not have a video call, can't
show my webcam, can't have a computer to computer call. Until I had to
upgrade, it worked beautifully, and I've used it in more countries than I can
count. I've tried going into 'Tools' in Messenger to run audio/video setup.
Windows was unable to run audio/video setup.

I have tried disabling my McAfee. Still did not fix the problem. I went to
McAfee's website and tried their fix for SiteAdvisor. When I opened up the
notepad to make the change, windows would not allow me to save the change -
simply said 'can not save.'

Thanks,
CGS

I am having the same problem and can't seem to repair it

"CGS" wrote:

In another posting on this same subject, I found a post by Jonathan Kay that
gave instructions and link for uninstalling 2009 version and installing
version 8.5. I did what he suggested and it worked.

If you search 'video chat' on this forum and click on "Error when trying to
start a video call", you should be able to find it.

Good luck!
CGS


"hazel" wrote:

Since my messenger has been upgrade to 14.I'm unable to call my contacts computer .message is
Messenger unavalable error 0X8ac70013
Can anyone help me with this probleme Thanks Pier



hazel wrote:

RE: Unable to have video call
28-Sep-09

I am having the same problem and cannot seem to repair it

"CGS" wrote:

Previous Posts In This Thread:

On Monday, September 28, 2009 3:11 AM
CGS wrote:

Unable to have video call
I am running Windows Vista on an HP Pavillion dv6000 with an integrated 1.3MP
WebCam.

I had to upgrade to Messenger 2009, now I can not have a video call, cannot
show my webcam, cannot have a compute

On Monday, September 28, 2009 7:24 AM
hazel wrote:

RE: Unable to have video call
I am having the same problem and cannot seem to repair it

"CGS" wrote:

On Monday, September 28, 2009 12:01 PM
CGS wrote:

In another posting on this same subject, I found a post by Jonathan Kay that
In another posting on this same subject, I found a post by Jonathan Kay that
gave instructions and link for uninstalling 2009 version and installing
version 8.5. I did what he suggested and it worked

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Already sent question Thanks,Pier



hazel wrote:

RE: Unable to have video call
28-Sep-09

I am having the same problem and cannot seem to repair it

"CGS" wrote:

Previous Posts In This Thread:

On Monday, September 28, 2009 3:11 AM
CGS wrote:

Unable to have video call
I am running Windows Vista on an HP Pavillion dv6000 with an integrated 1.3MP
WebCam.

I had to upgrade to Messenger 2009, now I can not have a video call, cannot
show my webcam, cannot have a compute

On Monday, September 28, 2009 7:24 AM
hazel wrote:

RE: Unable to have video call
I am having the same problem and cannot seem to repair it

"CGS" wrote:

On Monday, September 28, 2009 12:01 PM
CGS wrote:

In another posting on this same subject, I found a post by Jonathan Kay that
In another posting on this same subject, I found a post by Jonathan Kay that
gave instructions and link for uninstalling 2009 version and installing
version 8.5. I did what he suggested and it worked

On Thursday, October 22, 2009 1:14 AM
Pierrette Balcombe wrote:

Window live messenger
Since my messenger has been upgrade to 14.I'm unable to call my contacts computer .message is
Messenger unavalable error 0X8ac70013
Can anyone help me with this probleme Thanks Pier

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