Windows Vista Forums

WLM Disconnects my modem whenever I start it.
  1. #1


    David Guest

    WLM Disconnects my modem whenever I start it.

    Ok I had to reinstall my windows 7 the other day when my HD Crashed. Before
    I had been having the issue where you start WLM and my modem would hang so
    would WLM and I would have to unplug the modem/router then plug it back in
    to reconnect to the internet. That issue all of a sudden had stopped well
    having had to reinstall the problem is back.



    If I start Messenger the modems send and receive lights stop and I have to
    reset the modem as no web sites are browseable. Any idea whats going on
    here?



      My System SpecsSystem Spec

  2. #2


    Michael Walraven Guest

    Re: WLM Disconnects my modem whenever I start it.

    David,
    There are two areas having to do with connections

    Tools
    Options
    Connection
    In general you want to share the settings that are use by internet explorer.

    Tools
    Accounts
    {each account}
    Connection
    in this area you usually want 'Always connect to this account using: NOT
    checked.

    Michael


    "David" <dchamberlain1021@newsgroup> wrote in message
    news:erYTUReiKHA.4912@newsgroup

    > Ok I had to reinstall my windows 7 the other day when my HD Crashed.
    > Before I had been having the issue where you start WLM and my modem would
    > hang so would WLM and I would have to unplug the modem/router then plug it
    > back in to reconnect to the internet. That issue all of a sudden had
    > stopped well having had to reinstall the problem is back.
    >
    > If I start Messenger the modems send and receive lights stop and I have to
    > reset the modem as no web sites are browseable. Any idea whats going on
    > here?
    >
    >

      My System SpecsSystem Spec

  3. #3


    David Guest

    Re: WLM Disconnects my modem whenever I start it.

    Ok maybe I should of used a different description for the problem

    I sign into Messenger Live and about 5 seconds into being there the modem
    freezes. I have the light showing I have cable connection but for send and
    receive there is nothing. I have to unplug the modem to get them back.
    Sometimes however it doesn't happen at which point I think I have fixed the
    issue but no such luck I opened it lastnight and bang it froze the modem
    again.


    "Michael Walraven" <mexxwalraven@newsgroup> wrote in message
    news:88419A68-BAE8-419B-BA0A-3A584B09062A@newsgroup

    > David,
    > There are two areas having to do with connections
    >
    > Tools
    > Options
    > Connection
    > In general you want to share the settings that are use by internet
    > explorer.
    >
    > Tools
    > Accounts
    > {each account}
    > Connection
    > in this area you usually want 'Always connect to this account using: NOT
    > checked.
    >
    > Michael
    >
    >
    > "David" <dchamberlain1021@newsgroup> wrote in message
    > news:erYTUReiKHA.4912@newsgroup

    >> Ok I had to reinstall my windows 7 the other day when my HD Crashed.
    >> Before I had been having the issue where you start WLM and my modem would
    >> hang so would WLM and I would have to unplug the modem/router then plug
    >> it back in to reconnect to the internet. That issue all of a sudden had
    >> stopped well having had to reinstall the problem is back.
    >>
    >> If I start Messenger the modems send and receive lights stop and I have
    >> to reset the modem as no web sites are browseable. Any idea whats going
    >> on here?
    >>
    >>

      My System SpecsSystem Spec

  4. #4


    David Guest

    Re: WLM Disconnects my modem whenever I start it.

    Ok I just did something I should of tried before.

    I signed in with my wifes Live ID and the modem didn't reset or anything.
    Messages went out just fine. Seems its something to do with my contact list
    so now my question is how to fix this. I have deleted the contacts a dozen
    times over and still when I sign in the modem freezes and I have to unplug
    and replug it to fix it.


    "David" <dchamberlain1021@newsgroup> wrote in message
    news:erYTUReiKHA.4912@newsgroup

    > Ok I had to reinstall my windows 7 the other day when my HD Crashed.
    > Before I had been having the issue where you start WLM and my modem would
    > hang so would WLM and I would have to unplug the modem/router then plug it
    > back in to reconnect to the internet. That issue all of a sudden had
    > stopped well having had to reinstall the problem is back.
    >
    > If I start Messenger the modems send and receive lights stop and I have to
    > reset the modem as no web sites are browseable. Any idea whats going on
    > here?
    >
    >

      My System SpecsSystem Spec

  5. #5


    Jonathan Kay [MVP] Guest

    Re: WLM Disconnects my modem whenever I start it.

    Greetings David,

    A lot of the time what you're describing is usually buggy firmware on the modem. You may
    want to contact the manufacturer of your modem (or even their website) to see if there's any
    update.

    I once had something similar and nailed down the exact string of characters that caused the
    problem to occur. Was a bit eerie to type it anywhere (say in Messenger to someone) and
    boom, I'd be gone.

    --
    Jonathan Kay
    Microsoft MVP - Windows Live Messenger
    MSN Messenger/Windows Messenger
    MessengerGeek Blog: http://www.messengergeek.com
    Messenger Resources: http://messenger.jonathankay.com
    (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
    --


    "David" <dchamberlain1021@newsgroup> wrote in message
    news:u6XwXJmiKHA.4672@newsgroup

    > Ok I just did something I should of tried before.
    >
    > I signed in with my wifes Live ID and the modem didn't reset or anything. Messages went out
    > just fine. Seems its something to do with my contact list so now my question is how to fix
    > this. I have deleted the contacts a dozen times over and still when I sign in the modem
    > freezes and I have to unplug and replug it to fix it.
    >
    >
    > "David" <dchamberlain1021@newsgroup> wrote in message
    > news:erYTUReiKHA.4912@newsgroup

    >> Ok I had to reinstall my windows 7 the other day when my HD Crashed. Before I had been
    >> having the issue where you start WLM and my modem would hang so would WLM and I would have
    >> to unplug the modem/router then plug it back in to reconnect to the internet. That issue
    >> all of a sudden had stopped well having had to reinstall the problem is back.
    >>
    >> If I start Messenger the modems send and receive lights stop and I have to reset the modem
    >> as no web sites are browseable. Any idea whats going on here?
    >>
    >>

      My System SpecsSystem Spec

WLM Disconnects my modem whenever I start it. problems?

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