Only 3 users in a onecare circle

permalink · 01-30-2008

Dear All,
I find the limitation of only 3 users in a onecare circle to be irksome. I
currently have 3 computers at home but 2 children are returning next week
from boarding school and are bringing their laptops with them. I purchased
onecare because NAV was useless with vista and felt that a microsoft product
would be tailor made to run with microsoft OS's. Can the 3 computer limit be
extended? If so, how?
If not, can the cicle function be turned off but leaving the antivirus and
defender functions running? All I want to run at home is a simple peer to
peer network.
Thanks for your help
AMcF

permalink · 01-30-2008

Norton Internet Security also allows up to 3 PCs per household. This
appears to be what the market will bear. I recommend contacting Customer
Support for your account. This does seem like a reasonable request, but
they will probably want more money to protect additional computers. Open
OneCare, click "Get Help with OneCare", "Help with OneCare account
subscription or renewal", "Go online", "Get additional support". That takes
me to Qwest Customer Service, but it should take you to somewhere relevant
to your subscription.

Cheers,

Earle

"Alex McFarlane" <alex@xxxxxx> wrote in message
news:8DFE9F86-91E4-484B-B55D-0A620E781023@xxxxxx

	Quote:
	> Dear All, > I find the limitation of only 3 users in a onecare circle to be irksome. I > currently have 3 computers at home but 2 children are returning next week > from boarding school and are bringing their laptops with them. I purchased > onecare because NAV was useless with vista and felt that a microsoft > product would be tailor made to run with microsoft OS's. Can the 3 > computer limit be extended? If so, how? > If not, can the cicle function be turned off but leaving the antivirus and > defender functions running? All I want to run at home is a simple peer to > peer network. > Thanks for your help > AMcF

permalink · 01-31-2008

"Alex McFarlane" <alex@xxxxxx> wrote:

	Quote:
	>Dear All, >I find the limitation of only 3 users in a onecare circle to be irksome. I >currently have 3 computers at home but 2 children are returning next week >from boarding school and are bringing their laptops with them. I purchased >onecare because NAV was useless with vista and felt that a microsoft product >would be tailor made to run with microsoft OS's. Can the 3 computer limit be >extended? If so, how? >If not, can the cicle function be turned off but leaving the antivirus and >defender functions running? All I want to run at home is a simple peer to >peer network. >Thanks for your help >AMcF

At this time it is up to 3 PCs on one subscription and only one subscription per
LiveID.
There was talk about being able to purcase more licenses to add to a base
subscription, but nothing further has been announced. I don't know if this is a
Billing system limitation.

The Circle functions include Centralized backup - optional - and printer
sharing, which can be turned off on the Printer Sharng tab on each PC running
OneCare.
If no PC has been promoted to be a hub, the above are the only Circle functions
and they can all be turned off. A Circle is defined as all PCs activated with
the same LiveID - on the same subscription.

You can turn off backup, you can disable Printer Sharing, but the rest of
OneCare is not optional.

-steve
--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx

permalink · 02-01-2008

Dear Steve,
Thank you for your most helpful reply.
How do you get your computers to "resign" from the circle and the hub
computer to recuse itself from the hubship?
Do microsoft make another product for lots of computers, i.e. more than 3?
Money is no object...mind you if I had 25 mil I wouldn't buy yahoo!
Regards
AMcF

"StephenB" <sboots@xxxxxx> wrote in message
news

r63q3905gsk7hnufgg94mttpl004nhhjt@xxxxxx

Quote:

> "Alex McFarlane" <alex@xxxxxx> wrote:
>

	Quote:
	>>Dear All, >>I find the limitation of only 3 users in a onecare circle to be irksome. I >>currently have 3 computers at home but 2 children are returning next week >>from boarding school and are bringing their laptops with them. I purchased >>onecare because NAV was useless with vista and felt that a microsoft >>product >>would be tailor made to run with microsoft OS's. Can the 3 computer limit >>be >>extended? If so, how? >>If not, can the cicle function be turned off but leaving the antivirus and >>defender functions running? All I want to run at home is a simple peer to >>peer network. >>Thanks for your help >>AMcF

>
> At this time it is up to 3 PCs on one subscription and only one
> subscription per
> LiveID.
> There was talk about being able to purcase more licenses to add to a base
> subscription, but nothing further has been announced. I don't know if this
> is a
> Billing system limitation.
>
> The Circle functions include Centralized backup - optional - and printer
> sharing, which can be turned off on the Printer Sharng tab on each PC
> running
> OneCare.
> If no PC has been promoted to be a hub, the above are the only Circle
> functions
> and they can all be turned off. A Circle is defined as all PCs activated
> with
> the same LiveID - on the same subscription.
>
> You can turn off backup, you can disable Printer Sharing, but the rest of
> OneCare is not optional.
>
> -steve
> --
> Stephen Boots
> MVP Windows Live
> Windows Live OneCare Forum Moderator
> sboots@xxxxxx

permalink · 02-01-2008

You can stop a PC from being a hub by opening OneCare on the hub, clicking on
Your OneCare Circle, then clicking details for that computer name. Underneath
will be a link that says "stop this PC from being a hub" (or similar words)

You canot remove a PC from the Circle without causing that PC to become
unsubscribed. You'll find "remove" on the details for each PC on the hub.

There is no product between OneCare and Forefront, the latter being an
Enterprise offering for larger businesses. It won't cost 45 mil, but it won't be
cheap either, nor can you pick it up from a typical retailer as it is sold
through Enterprise channels.

-steve

"Alex McFarlane" <alex@xxxxxx> wrote:

Quote:

>Dear Steve,
>Thank you for your most helpful reply.
>How do you get your computers to "resign" from the circle and the hub
>computer to recuse itself from the hubship?
>Do microsoft make another product for lots of computers, i.e. more than 3?
>Money is no object...mind you if I had 25 mil I wouldn't buy yahoo!
>Regards
>AMcF
>
>
>"StephenB" <sboots@xxxxxx> wrote in message
>news

r63q3905gsk7hnufgg94mttpl004nhhjt@xxxxxx

Quote:

>> "Alex McFarlane" <alex@xxxxxx> wrote:
>>

	Quote:
	>>>Dear All, >>>I find the limitation of only 3 users in a onecare circle to be irksome. I >>>currently have 3 computers at home but 2 children are returning next week >>>from boarding school and are bringing their laptops with them. I purchased >>>onecare because NAV was useless with vista and felt that a microsoft >>>product >>>would be tailor made to run with microsoft OS's. Can the 3 computer limit >>>be >>>extended? If so, how? >>>If not, can the cicle function be turned off but leaving the antivirus and >>>defender functions running? All I want to run at home is a simple peer to >>>peer network. >>>Thanks for your help >>>AMcF

>>
>> At this time it is up to 3 PCs on one subscription and only one
>> subscription per
>> LiveID.
>> There was talk about being able to purcase more licenses to add to a base
>> subscription, but nothing further has been announced. I don't know if this
>> is a
>> Billing system limitation.
>>
>> The Circle functions include Centralized backup - optional - and printer
>> sharing, which can be turned off on the Printer Sharng tab on each PC
>> running
>> OneCare.
>> If no PC has been promoted to be a hub, the above are the only Circle
>> functions
>> and they can all be turned off. A Circle is defined as all PCs activated
>> with
>> the same LiveID - on the same subscription.
>>
>> You can turn off backup, you can disable Printer Sharing, but the rest of
>> OneCare is not optional.
>>
>> -steve
>> --
>> Stephen Boots
>> MVP Windows Live
>> Windows Live OneCare Forum Moderator
>> sboots@xxxxxx

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx

permalink · 02-03-2008

You may or may not be delighted to learn that I have given up on OneCare and
have scrubbed it from my computers.
Can I get my money back since the product doesn't do what I wanted it to do?
AMcF
"StephenB" <sboots@xxxxxx> wrote in message
news:7uf7q3lq6faj15j8gf30g8m2c64hbptos2@xxxxxx

Quote:

> You can stop a PC from being a hub by opening OneCare on the hub, clicking
> on
> Your OneCare Circle, then clicking details for that computer name.
> Underneath
> will be a link that says "stop this PC from being a hub" (or similar
> words)
>
> You canot remove a PC from the Circle without causing that PC to become
> unsubscribed. You'll find "remove" on the details for each PC on the hub.
>
> There is no product between OneCare and Forefront, the latter being an
> Enterprise offering for larger businesses. It won't cost 45 mil, but it
> won't be
> cheap either, nor can you pick it up from a typical retailer as it is sold
> through Enterprise channels.
>
> -steve
>
> "Alex McFarlane" <alex@xxxxxx> wrote:
>

Quote:

>>Dear Steve,
>>Thank you for your most helpful reply.
>>How do you get your computers to "resign" from the circle and the hub
>>computer to recuse itself from the hubship?
>>Do microsoft make another product for lots of computers, i.e. more than 3?
>>Money is no object...mind you if I had 25 mil I wouldn't buy yahoo!
>>Regards
>>AMcF
>>
>>
>>"StephenB" <sboots@xxxxxx> wrote in message
>>news

r63q3905gsk7hnufgg94mttpl004nhhjt@xxxxxx

	Quote:
	>>> "Alex McFarlane" <alex@xxxxxx> wrote: >>> >>>>Dear All, >>>>I find the limitation of only 3 users in a onecare circle to be irksome. >>>>I >>>>currently have 3 computers at home but 2 children are returning next >>>>week >>>>from boarding school and are bringing their laptops with them. I >>>>purchased >>>>onecare because NAV was useless with vista and felt that a microsoft >>>>product >>>>would be tailor made to run with microsoft OS's. Can the 3 computer >>>>limit >>>>be >>>>extended? If so, how? >>>>If not, can the cicle function be turned off but leaving the antivirus >>>>and >>>>defender functions running? All I want to run at home is a simple peer >>>>to >>>>peer network. >>>>Thanks for your help >>>>AMcF >>> >>> At this time it is up to 3 PCs on one subscription and only one >>> subscription per >>> LiveID. >>> There was talk about being able to purcase more licenses to add to a >>> base >>> subscription, but nothing further has been announced. I don't know if >>> this >>> is a >>> Billing system limitation. >>> >>> The Circle functions include Centralized backup - optional - and printer >>> sharing, which can be turned off on the Printer Sharng tab on each PC >>> running >>> OneCare. >>> If no PC has been promoted to be a hub, the above are the only Circle >>> functions >>> and they can all be turned off. A Circle is defined as all PCs activated >>> with >>> the same LiveID - on the same subscription. >>> >>> You can turn off backup, you can disable Printer Sharing, but the rest >>> of >>> OneCare is not optional. >>> >>> -steve >>> -- >>> Stephen Boots >>> MVP Windows Live >>> Windows Live OneCare Forum Moderator >>> sboots@xxxxxx

>
> --
> Stephen Boots
> MVP Windows Live
> Windows Live OneCare Forum Moderator
> sboots@xxxxxx

permalink · 02-03-2008

If you purchased it within 30 days ago, you probably can get a refund by contact
support/customer service.
I'm sorry you decided to get rid of it, but I understand.
-steve
"Alex McFarlane" <alex@xxxxxx> wrote:

Quote:

>You may or may not be delighted to learn that I have given up on OneCare and
>have scrubbed it from my computers.
>Can I get my money back since the product doesn't do what I wanted it to do?
>AMcF
>"StephenB" <sboots@xxxxxx> wrote in message
>news:7uf7q3lq6faj15j8gf30g8m2c64hbptos2@xxxxxx

Quote:

>> You can stop a PC from being a hub by opening OneCare on the hub, clicking
>> on
>> Your OneCare Circle, then clicking details for that computer name.
>> Underneath
>> will be a link that says "stop this PC from being a hub" (or similar
>> words)
>>
>> You canot remove a PC from the Circle without causing that PC to become
>> unsubscribed. You'll find "remove" on the details for each PC on the hub.
>>
>> There is no product between OneCare and Forefront, the latter being an
>> Enterprise offering for larger businesses. It won't cost 45 mil, but it
>> won't be
>> cheap either, nor can you pick it up from a typical retailer as it is sold
>> through Enterprise channels.
>>
>> -steve
>>
>> "Alex McFarlane" <alex@xxxxxx> wrote:
>>

	Quote:
	>>>Dear Steve, >>>Thank you for your most helpful reply. >>>How do you get your computers to "resign" from the circle and the hub >>>computer to recuse itself from the hubship? >>>Do microsoft make another product for lots of computers, i.e. more than 3? >>>Money is no object...mind you if I had 25 mil I wouldn't buy yahoo! >>>Regards >>>AMcF >>> >>> >>>"StephenB" <sboots@xxxxxx> wrote in message >>>newsr63q3905gsk7hnufgg94mttpl004nhhjt@xxxxxx >>>> "Alex McFarlane" <alex@xxxxxx> wrote: >>>> >>>>>Dear All, >>>>>I find the limitation of only 3 users in a onecare circle to be irksome. >>>>>I >>>>>currently have 3 computers at home but 2 children are returning next >>>>>week >>>>>from boarding school and are bringing their laptops with them. I >>>>>purchased >>>>>onecare because NAV was useless with vista and felt that a microsoft >>>>>product >>>>>would be tailor made to run with microsoft OS's. Can the 3 computer >>>>>limit >>>>>be >>>>>extended? If so, how? >>>>>If not, can the cicle function be turned off but leaving the antivirus >>>>>and >>>>>defender functions running? All I want to run at home is a simple peer >>>>>to >>>>>peer network. >>>>>Thanks for your help >>>>>AMcF >>>> >>>> At this time it is up to 3 PCs on one subscription and only one >>>> subscription per >>>> LiveID. >>>> There was talk about being able to purcase more licenses to add to a >>>> base >>>> subscription, but nothing further has been announced. I don't know if >>>> this >>>> is a >>>> Billing system limitation. >>>> >>>> The Circle functions include Centralized backup - optional - and printer >>>> sharing, which can be turned off on the Printer Sharng tab on each PC >>>> running >>>> OneCare. >>>> If no PC has been promoted to be a hub, the above are the only Circle >>>> functions >>>> and they can all be turned off. A Circle is defined as all PCs activated >>>> with >>>> the same LiveID - on the same subscription. >>>> >>>> You can turn off backup, you can disable Printer Sharing, but the rest >>>> of >>>> OneCare is not optional. >>>> >>>> -steve >>>> -- >>>> Stephen Boots >>>> MVP Windows Live >>>> Windows Live OneCare Forum Moderator >>>> sboots@xxxxxx

>>
>> --
>> Stephen Boots
>> MVP Windows Live
>> Windows Live OneCare Forum Moderator
>> sboots@xxxxxx

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx

permalink · 02-03-2008

Dear Steve,

From reading the ng it seems that lots of OneCare users are getting mighty
fed up very quickly, since you seem to represent Microsoft can you please
report our dismay back to your software masters asap.

I try and then buy the software. Then it upgrades itself and sets up these
little 3 in a group "cliques" of computers which are isolated from any
others that may be in a workgroup. Then the bloody software updates itself
to lock down the firewall to prevent any e-mail traffic.

Such features and auto-activity are just not wanted. At the very least we
should be warned about what is going to happen rather than having to drop
everything at a weekend just to keep our computers going.

Personally I would prefer to run a naked computer and risk the odd virus. At
least my computer is working properly now that OneCare is removed.

We just want anti-virus and anti-psishing software, nothing more, nothing
less. Please let microsoft know.

A McF

"StephenB" <sboots@xxxxxx> wrote in message
news:8jhcq3p5jckjlgfg9vkjfveucitadnlutv@xxxxxx

Quote:

> If you purchased it within 30 days ago, you probably can get a refund by
> contact
> support/customer service.
> I'm sorry you decided to get rid of it, but I understand.
> -steve
> "Alex McFarlane" <alex@xxxxxx> wrote:
>

Quote:

>>You may or may not be delighted to learn that I have given up on OneCare
>>and
>>have scrubbed it from my computers.
>>Can I get my money back since the product doesn't do what I wanted it to
>>do?
>>AMcF
>>"StephenB" <sboots@xxxxxx> wrote in message
>>news:7uf7q3lq6faj15j8gf30g8m2c64hbptos2@xxxxxx

	Quote:
	>>> You can stop a PC from being a hub by opening OneCare on the hub, >>> clicking >>> on >>> Your OneCare Circle, then clicking details for that computer name. >>> Underneath >>> will be a link that says "stop this PC from being a hub" (or similar >>> words) >>> >>> You canot remove a PC from the Circle without causing that PC to become >>> unsubscribed. You'll find "remove" on the details for each PC on the >>> hub. >>> >>> There is no product between OneCare and Forefront, the latter being an >>> Enterprise offering for larger businesses. It won't cost 45 mil, but it >>> won't be >>> cheap either, nor can you pick it up from a typical retailer as it is >>> sold >>> through Enterprise channels. >>> >>> -steve >>> >>> "Alex McFarlane" <alex@xxxxxx> wrote: >>> >>>>Dear Steve, >>>>Thank you for your most helpful reply. >>>>How do you get your computers to "resign" from the circle and the hub >>>>computer to recuse itself from the hubship? >>>>Do microsoft make another product for lots of computers, i.e. more than >>>>3? >>>>Money is no object...mind you if I had 25 mil I wouldn't buy yahoo! >>>>Regards >>>>AMcF >>>> >>>> >>>>"StephenB" <sboots@xxxxxx> wrote in message >>>>newsr63q3905gsk7hnufgg94mttpl004nhhjt@xxxxxx >>>>> "Alex McFarlane" <alex@xxxxxx> wrote: >>>>> >>>>>>Dear All, >>>>>>I find the limitation of only 3 users in a onecare circle to be >>>>>>irksome. >>>>>>I >>>>>>currently have 3 computers at home but 2 children are returning next >>>>>>week >>>>>>from boarding school and are bringing their laptops with them. I >>>>>>purchased >>>>>>onecare because NAV was useless with vista and felt that a microsoft >>>>>>product >>>>>>would be tailor made to run with microsoft OS's. Can the 3 computer >>>>>>limit >>>>>>be >>>>>>extended? If so, how? >>>>>>If not, can the cicle function be turned off but leaving the antivirus >>>>>>and >>>>>>defender functions running? All I want to run at home is a simple peer >>>>>>to >>>>>>peer network. >>>>>>Thanks for your help >>>>>>AMcF >>>>> >>>>> At this time it is up to 3 PCs on one subscription and only one >>>>> subscription per >>>>> LiveID. >>>>> There was talk about being able to purcase more licenses to add to a >>>>> base >>>>> subscription, but nothing further has been announced. I don't know if >>>>> this >>>>> is a >>>>> Billing system limitation. >>>>> >>>>> The Circle functions include Centralized backup - optional - and >>>>> printer >>>>> sharing, which can be turned off on the Printer Sharng tab on each PC >>>>> running >>>>> OneCare. >>>>> If no PC has been promoted to be a hub, the above are the only Circle >>>>> functions >>>>> and they can all be turned off. A Circle is defined as all PCs >>>>> activated >>>>> with >>>>> the same LiveID - on the same subscription. >>>>> >>>>> You can turn off backup, you can disable Printer Sharing, but the rest >>>>> of >>>>> OneCare is not optional. >>>>> >>>>> -steve >>>>> -- >>>>> Stephen Boots >>>>> MVP Windows Live >>>>> Windows Live OneCare Forum Moderator >>>>> sboots@xxxxxx >>> >>> -- >>> Stephen Boots >>> MVP Windows Live >>> Windows Live OneCare Forum Moderator >>> sboots@xxxxxx

>
> --
> Stephen Boots
> MVP Windows Live
> Windows Live OneCare Forum Moderator
> sboots@xxxxxx

permalink · 02-04-2008

Just another voice to support Alex's comments. I had recommended OneCare to
a small client with 6 computers in a workgroup. Everything was ok until the
2.0 upgrade disabled networking and tried to divide their workgroup into 2
Circles of 3. Then it started auto-adding shared printers, causing problems
with existing software that prints to particular printers by name.

I don't buy antivirus software to have it make its own decisions about
networking. It would have been fine if it SUGGESTED changes, but making
unilateral configuration changes caused problems. It seems this product is
now squarely aimed at home users, and not small businesses. It doesn't make
sense that Microsoft is at the same time exploring volume licensing for
OneCare, unless that's a different product version that is actually aimed at
small business? Any chance that's the case?

"Alex McFarlane" <alex@xxxxxx> wrote in message
news:Oey0o5rZIHA.4696@xxxxxx

	Quote:
	> Dear Steve, > > From reading the ng it seems that lots of OneCare users are getting mighty > fed up very quickly, since you seem to represent Microsoft can you please > report our dismay back to your software masters asap. > > I try and then buy the software. Then it upgrades itself and sets up these > little 3 in a group "cliques" of computers which are isolated from any > others that may be in a workgroup. Then the bloody software updates itself > to lock down the firewall to prevent any e-mail traffic. > > Such features and auto-activity are just not wanted. At the very least we > should be warned about what is going to happen rather than having to drop > everything at a weekend just to keep our computers going. > > Personally I would prefer to run a naked computer and risk the odd virus. > At least my computer is working properly now that OneCare is removed. >