OneCare Firewall Blocking Emails

06-05-2008

My OneCare firewall is set to "Allow" several programs on the Firewall
Advanced Settings including Microsoft Outlook. However it consistently
blocks both incoming and outgoing emails. When I turn OneCare firewall off,
emails are sent/received OK. I'm looking for suggestions on how to have the
OneCare firewall running without losing my email services using Outlook.
System is Dell Dimension E520 with Vista Ultimate OS; ISP - Charter
Communications cable.

06-05-2008

"Glen Spears" <topdoc00@xxxxxx> wrote:

	Quote:
	>My OneCare firewall is set to "Allow" several programs on the Firewall >Advanced Settings including Microsoft Outlook. However it consistently >blocks both incoming and outgoing emails. When I turn OneCare firewall off, >emails are sent/received OK. I'm looking for suggestions on how to have the >OneCare firewall running without losing my email services using Outlook. >System is Dell Dimension E520 with Vista Ultimate OS; ISP - Charter >Communications cable.

OneCare should have no impact on email sending or receiving. It may be due to
other security software running on the PC that is in conflict with OneCare.
The only other reason that this *used* to happen was if OneCare was on a PC with
Dynamic disk partitions as programs residing on a Dynamic Disk will often change
their hash or footprint that OneCare uses to identify a known program. It no
longer happens, since OneCare refuses to install on a PC when it sees a Dynamic
Disk partition.
What was your prior security software if it was uninstalled? Are you only seeing
problems with Outlook and OneCare or are there other firewall oddites?
-steve
--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx

06-05-2008

Problem solved. Yes, I still was running Symantec Antivirus. I removed it,
and the email works fine with the OneCare firewall on. By the way, the SAV
had had many opportunities to find several malicious attachments buried in
inactive .pst files stored on my harddrives, but did not. OneCare
identified about six such files on its first full scan.

Thank you!

"StephenB" <sboots@xxxxxx> wrote in message
news:n41h44l1a5snb7836smiop9ksmo3lfhhg0@xxxxxx

Quote:

> "Glen Spears" <topdoc00@xxxxxx> wrote:
>

	Quote:
	>>My OneCare firewall is set to "Allow" several programs on the Firewall >>Advanced Settings including Microsoft Outlook. However it consistently >>blocks both incoming and outgoing emails. When I turn OneCare firewall >>off, >>emails are sent/received OK. I'm looking for suggestions on how to have >>the >>OneCare firewall running without losing my email services using Outlook. >>System is Dell Dimension E520 with Vista Ultimate OS; ISP - Charter >>Communications cable.

>
> OneCare should have no impact on email sending or receiving. It may be due
> to
> other security software running on the PC that is in conflict with
> OneCare.
> The only other reason that this *used* to happen was if OneCare was on a
> PC with
> Dynamic disk partitions as programs residing on a Dynamic Disk will often
> change
> their hash or footprint that OneCare uses to identify a known program. It
> no
> longer happens, since OneCare refuses to install on a PC when it sees a
> Dynamic
> Disk partition.
> What was your prior security software if it was uninstalled? Are you only
> seeing
> problems with Outlook and OneCare or are there other firewall oddites?
> -steve
> --
> Stephen Boots
> MVP Windows Live
> Windows Live OneCare Forum Moderator
> sboots@xxxxxx

06-06-2008

Great! I'm surprised that OneCare didn't see Symantec installed and warn you or
offer to remove it during install. Was it the corporate client?
-steve

"Glen Spears" <topdoc00@xxxxxx> wrote:

Quote:

>Problem solved. Yes, I still was running Symantec Antivirus. I removed it,
>and the email works fine with the OneCare firewall on. By the way, the SAV
>had had many opportunities to find several malicious attachments buried in
>inactive .pst files stored on my harddrives, but did not. OneCare
>identified about six such files on its first full scan.
>
>Thank you!
>
>"StephenB" <sboots@xxxxxx> wrote in message
>news:n41h44l1a5snb7836smiop9ksmo3lfhhg0@xxxxxx

Quote:

>> "Glen Spears" <topdoc00@xxxxxx> wrote:
>>

	Quote:
	>>>My OneCare firewall is set to "Allow" several programs on the Firewall >>>Advanced Settings including Microsoft Outlook. However it consistently >>>blocks both incoming and outgoing emails. When I turn OneCare firewall >>>off, >>>emails are sent/received OK. I'm looking for suggestions on how to have >>>the >>>OneCare firewall running without losing my email services using Outlook. >>>System is Dell Dimension E520 with Vista Ultimate OS; ISP - Charter >>>Communications cable.

>>
>> OneCare should have no impact on email sending or receiving. It may be due
>> to
>> other security software running on the PC that is in conflict with
>> OneCare.
>> The only other reason that this *used* to happen was if OneCare was on a
>> PC with
>> Dynamic disk partitions as programs residing on a Dynamic Disk will often
>> change
>> their hash or footprint that OneCare uses to identify a known program. It
>> no
>> longer happens, since OneCare refuses to install on a PC when it sees a
>> Dynamic
>> Disk partition.
>> What was your prior security software if it was uninstalled? Are you only
>> seeing
>> problems with Outlook and OneCare or are there other firewall oddites?
>> -steve
>> --
>> Stephen Boots
>> MVP Windows Live
>> Windows Live OneCare Forum Moderator
>> sboots@xxxxxx

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx

06-08-2008

Yes Stephen, it was the corporate client.

"StephenB" <sboots@xxxxxx> wrote in message
news:r1hi4414v3en2uhmbvt2rs8p0i9uca712q@xxxxxx

Quote:

> Great! I'm surprised that OneCare didn't see Symantec installed and warn
> you or
> offer to remove it during install. Was it the corporate client?
> -steve
>
> "Glen Spears" <topdoc00@xxxxxx> wrote:
>

Quote:

>>Problem solved. Yes, I still was running Symantec Antivirus. I removed
>>it,
>>and the email works fine with the OneCare firewall on. By the way, the
>>SAV
>>had had many opportunities to find several malicious attachments buried in
>>inactive .pst files stored on my harddrives, but did not. OneCare
>>identified about six such files on its first full scan.
>>
>>Thank you!
>>
>>"StephenB" <sboots@xxxxxx> wrote in message
>>news:n41h44l1a5snb7836smiop9ksmo3lfhhg0@xxxxxx

	Quote:
	>>> "Glen Spears" <topdoc00@xxxxxx> wrote: >>> >>>>My OneCare firewall is set to "Allow" several programs on the Firewall >>>>Advanced Settings including Microsoft Outlook. However it consistently >>>>blocks both incoming and outgoing emails. When I turn OneCare firewall >>>>off, >>>>emails are sent/received OK. I'm looking for suggestions on how to have >>>>the >>>>OneCare firewall running without losing my email services using Outlook. >>>>System is Dell Dimension E520 with Vista Ultimate OS; ISP - Charter >>>>Communications cable. >>> >>> OneCare should have no impact on email sending or receiving. It may be >>> due >>> to >>> other security software running on the PC that is in conflict with >>> OneCare. >>> The only other reason that this used to happen was if OneCare was on a >>> PC with >>> Dynamic disk partitions as programs residing on a Dynamic Disk will >>> often >>> change >>> their hash or footprint that OneCare uses to identify a known program. >>> It >>> no >>> longer happens, since OneCare refuses to install on a PC when it sees a >>> Dynamic >>> Disk partition. >>> What was your prior security software if it was uninstalled? Are you >>> only >>> seeing >>> problems with Outlook and OneCare or are there other firewall oddites? >>> -steve >>> -- >>> Stephen Boots >>> MVP Windows Live >>> Windows Live OneCare Forum Moderator >>> sboots@xxxxxx

>
> --
> Stephen Boots
> MVP Windows Live
> Windows Live OneCare Forum Moderator
> sboots@xxxxxx

06-08-2008

Thanks for confirming. I guess OneCare isn't coded to recognize that one as a
conflict. It looks at the consumer client and throws a conflict warning.
-steve

"Glen Spears" <topdoc00@xxxxxx> wrote:

Quote:

>Yes Stephen, it was the corporate client.
>
>"StephenB" <sboots@xxxxxx> wrote in message
>news:r1hi4414v3en2uhmbvt2rs8p0i9uca712q@xxxxxx

Quote:

>> Great! I'm surprised that OneCare didn't see Symantec installed and warn
>> you or
>> offer to remove it during install. Was it the corporate client?
>> -steve
>>
>> "Glen Spears" <topdoc00@xxxxxx> wrote:
>>

	Quote:
	>>>Problem solved. Yes, I still was running Symantec Antivirus. I removed >>>it, >>>and the email works fine with the OneCare firewall on. By the way, the >>>SAV >>>had had many opportunities to find several malicious attachments buried in >>>inactive .pst files stored on my harddrives, but did not. OneCare >>>identified about six such files on its first full scan. >>> >>>Thank you! >>> >>>"StephenB" <sboots@xxxxxx> wrote in message >>>news:n41h44l1a5snb7836smiop9ksmo3lfhhg0@xxxxxx >>>> "Glen Spears" <topdoc00@xxxxxx> wrote: >>>> >>>>>My OneCare firewall is set to "Allow" several programs on the Firewall >>>>>Advanced Settings including Microsoft Outlook. However it consistently >>>>>blocks both incoming and outgoing emails. When I turn OneCare firewall >>>>>off, >>>>>emails are sent/received OK. I'm looking for suggestions on how to have >>>>>the >>>>>OneCare firewall running without losing my email services using Outlook. >>>>>System is Dell Dimension E520 with Vista Ultimate OS; ISP - Charter >>>>>Communications cable. >>>> >>>> OneCare should have no impact on email sending or receiving. It may be >>>> due >>>> to >>>> other security software running on the PC that is in conflict with >>>> OneCare. >>>> The only other reason that this used to happen was if OneCare was on a >>>> PC with >>>> Dynamic disk partitions as programs residing on a Dynamic Disk will >>>> often >>>> change >>>> their hash or footprint that OneCare uses to identify a known program. >>>> It >>>> no >>>> longer happens, since OneCare refuses to install on a PC when it sees a >>>> Dynamic >>>> Disk partition. >>>> What was your prior security software if it was uninstalled? Are you >>>> only >>>> seeing >>>> problems with Outlook and OneCare or are there other firewall oddites? >>>> -steve >>>> -- >>>> Stephen Boots >>>> MVP Windows Live >>>> Windows Live OneCare Forum Moderator >>>> sboots@xxxxxx

>>
>> --
>> Stephen Boots
>> MVP Windows Live
>> Windows Live OneCare Forum Moderator
>> sboots@xxxxxx

--
Stephen Boots
MVP Windows Live
Windows Live OneCare Forum Moderator
sboots@xxxxxx

06-05-2008	#1 (permalink)
Glen Spears Guest	OneCare Firewall Blocking Emails My OneCare firewall is set to "Allow" several programs on the Firewall Advanced Settings including Microsoft Outlook. However it consistently blocks both incoming and outgoing emails. When I turn OneCare firewall off, emails are sent/received OK. I'm looking for suggestions on how to have the OneCare firewall running without losing my email services using Outlook. System is Dell Dimension E520 with Vista Ultimate OS; ISP - Charter Communications cable.

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