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the update will not install

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Old 01-22-2008   #1
Randy
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Posts: n/a

the update will not install

I had a automatic update for WLPG but it will not install. Has anyone else
had this problem? I ran it but after it tries to install it say the update
did not install. Ant thoughts?

--
Randy

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Old 01-23-2008   #2
Sunshine
Guest
 
Posts: n/a

Re: the update will not install

Yep, the same happened here with the update (KB 946486). It is an update for
Windows Live Photo Gallery 2008 on Windows XP. My machine meets both
requirements.

I'll try and get a hold of anybody in charge of this and report back to you
here.
Thanks for reporting
--

Sunshine
Windows Live Butterfly
http://SunshineWeb.org

"Randy" <cakeman47@xxxxxx> wrote in message
news:B6ADC056-9DDF-4B8D-A7B1-207CF563C80F@xxxxxx
Quote:

> I had a automatic update for WLPG but it will not install. Has anyone else
> had this problem? I ran it but after it tries to install it say the update
> did not install. Ant thoughts?
>
> --
> Randy
  Reply With Quote
Old 01-23-2008   #3
Randy
Guest
 
Posts: n/a

Re: the update will not install

Thanks and I'll be looking for their answer.

Randy


"Sunshine" <sunsh[atnospam]live.com> wrote in message
news:#m#i3IbXIHA.4896@xxxxxx
Quote:

> Yep, the same happened here with the update (KB 946486). It is an update
> for Windows Live Photo Gallery 2008 on Windows XP. My machine meets both
> requirements.
>
> I'll try and get a hold of anybody in charge of this and report back to
> you here.
> Thanks for reporting
> --
>
> Sunshine
> Windows Live Butterfly
> http://SunshineWeb.org
>
> "Randy" <cakeman47@xxxxxx> wrote in message
> news:B6ADC056-9DDF-4B8D-A7B1-207CF563C80F@xxxxxx
Quote:

>> I had a automatic update for WLPG but it will not install. Has anyone
>> else had this problem? I ran it but after it tries to install it say the
>> update did not install. Ant thoughts?
>>
>> --
>> Randy
>
  Reply With Quote
Old 01-23-2008   #4
John Inzer
Guest
 
Posts: n/a

Re: the update will not install

Randy wrote:
Quote:

> I had a automatic update for WLPG but it will not install. Has anyone
> else had this problem? I ran it but after it tries to install it say
> the update did not install. Ant thoughts?
=====================================
It may be worth a try to download the file
to your hard drive and install from there.
You can download the complete file from
the following site:

Windows Update Catalog
http://catalog.update.microsoft.com/v7/site/Home.aspx
(Search for : 946486)

You may have to hold your Ctrl key to
override your pop-up stopper

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk


  Reply With Quote
Old 01-23-2008   #5
Sunshine
Guest
 
Posts: n/a

Re: the update will not install

Thanks John,

I've tried this but from there I got a zip file containing an .msp file
which can not be installed (message: program needed to complete installation
can't be run < translated from Dutch so might be slightly diff in English
but you get the point) :S

--

Sunshine
Windows Live Butterfly
http://SunshineWeb.org

"John Inzer" <oobie@xxxxxx> wrote in message
news:#33GKhcXIHA.5348@xxxxxx
Quote:

> Randy wrote:
Quote:

>> I had a automatic update for WLPG but it will not install. Has anyone
>> else had this problem? I ran it but after it tries to install it say
>> the update did not install. Ant thoughts?
> =====================================
> It may be worth a try to download the file
> to your hard drive and install from there.
> You can download the complete file from
> the following site:
>
> Windows Update Catalog
> http://catalog.update.microsoft.com/v7/site/Home.aspx
> (Search for : 946486)
>
> You may have to hold your Ctrl key to
> override your pop-up stopper
>
> --
>
> John Inzer
> MS Picture It! -
> Digital Image MVP
>
> Digital Image
> Highlights and FAQs
> http://support.microsoft.com/ph/695
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
  Reply With Quote
Old 01-23-2008   #6
John Inzer
Guest
 
Posts: n/a

Re: *more* the update will not install

Here is a MSKB article about the update:

(946486) Information about the Windows
Live Photo Gallery update
http://support.microsoft.com/kb/946486


--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you
======================================
:
Quote:

> Randy wrote:
Quote:

>> I had a automatic update for WLPG but it will not install. Has anyone
>> else had this problem? I ran it but after it tries to install it say
>> the update did not install. Ant thoughts?
> =====================================
> It may be worth a try to download the file
> to your hard drive and install from there.
> You can download the complete file from
> the following site:
>
> Windows Update Catalog
> http://catalog.update.microsoft.com/v7/site/Home.aspx
> (Search for : 946486)
>
> You may have to hold your Ctrl key to
> override your pop-up stopper


Proceed at your own risk


  Reply With Quote
Old 01-23-2008   #7
Randy
Guest
 
Posts: n/a

Re: the update will not install


John,
I downloaded the patch and did the install but it says it needs another part of the patch to work. It went partway through the install but halted.

Thanks for the help
Randy


"John Inzer" <oobie@xxxxxx> wrote in message news:#33GKhcXIHA.5348@xxxxxx
Quote:

> Randy wrote:
Quote:

>> I had a automatic update for WLPG but it will not install. Has anyone
>> else had this problem? I ran it but after it tries to install it say
>> the update did not install. Ant thoughts?
> =====================================
> It may be worth a try to download the file
> to your hard drive and install from there.
> You can download the complete file from
> the following site:
>
> Windows Update Catalog
> http://catalog.update.microsoft.com/v7/site/Home.aspx
> (Search for : 946486)
>
> You may have to hold your Ctrl key to
> override your pop-up stopper
>
> --
>
> John Inzer
> MS Picture It! -
> Digital Image MVP
>
> Digital Image
> Highlights and FAQs
> http://support.microsoft.com/ph/695
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
>
  Reply With Quote
Old 01-23-2008   #8
John Inzer
Guest
 
Posts: n/a

Re: the update will not install

Sunshine wrote:
Quote:

> Thanks John,
>
> I've tried this but from there I got a zip file containing an .msp
> file which can not be installed (message: program needed to complete
> installation can't be run < translated from Dutch so might be
> slightly diff in English but you get the point) :S
==================================
Sorry, I don't know what the answer is...all I had
to do to install the .msp file was to left click it.

Maybe the following article will offer some ideas:

(943144) Updates are not installed successfully
from Windows Update, from Microsoft Update,
or by using Automatic Updates after you repair
a Windows XP installation
http://support.microsoft.com/?kbid=943144

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk



  Reply With Quote
Old 01-23-2008   #9
John Inzer
Guest
 
Posts: n/a

Re: the update will not install

Randy wrote:
Quote:

> John,
> I downloaded the patch and did the install but it says it needs
> another part of the patch to work. It went partway through the
> install but halted.
>
> Thanks for the help
> Randy
==============================
Sorry Randy...All I can offer is the same
article I posted for Sunshine:

(946486) Information about the Windows
Live Photo Gallery update
http://support.microsoft.com/kb/946486


--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk


  Reply With Quote
Old 01-23-2008   #10
Randy
Guest
 
Posts: n/a

Re: the update will not install

Saw that and checked it out but it . Can't see a fix there so maybe someone
will have one soon.

Randy


"John Inzer" <oobie@xxxxxx> wrote in message
news:e8cYCddXIHA.6140@xxxxxx
Quote:

> Randy wrote:
Quote:

>> John,
>> I downloaded the patch and did the install but it says it needs
>> another part of the patch to work. It went partway through the
>> install but halted.
>>
>> Thanks for the help
>> Randy
> ==============================
> Sorry Randy...All I can offer is the same
> article I posted for Sunshine:
>
> (946486) Information about the Windows
> Live Photo Gallery update
> http://support.microsoft.com/kb/946486
>
>
> --
>
> John Inzer
> MS Picture It! -
> Digital Image MVP
>
> Digital Image
> Highlights and FAQs
> http://support.microsoft.com/ph/695
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
  Reply With Quote
 
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