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Go Back   Vista Forums > Windows Live > Live Photo Gallery

Vista - WLPG stops working - DEP

 
 
Old 02-02-2008   #11 (permalink)
Galina Kolpatcheva \(MSFT\)


 
 

Re: WLPG stops working - DEP

Please check for a problem report as follows:
1. Start > type 'wercon.exe' > Enter
2. Find the bucket for "Windows Live Photo Gallery"
3. If all the entries have status "Not reported", right-click one and "Check
for a solution"
4. Double-click on an entry with status "Report sent", highlight the problem
signature & extra information; copy & paste into your reply.

If there were no problem reports displayed, check for an Application event
log entry as follows:
1. Start > type 'eventvwr.msc' > Enter
2. Expand "Windows Logs" > select "Application"
3. Select a recent entry with Level: Error; Source: Application Error; Event
ID: 1000
4. Ensure the faulting application is "WLXPhotoGallery.exe"; copy & paste
the "General" section into your reply.

This information should help us understand the problem and give you a
suggestion how to fix it.

Thanks,
Galina


"Galina Kolpatcheva (MSFT)" <galinak@xxxxxx> wrote in message
news:e9ckNNHZIHA.3880@xxxxxx
Quote:

> What type of antivirus software you have running on your system?
> It might be shutting down application for some reason.
>
> Also, are you able to successfully run any other Windows Live application?
> Such as Messenger or Writer?
>
> Were you able to run Photo Gallery successfully ever?
>
> What software you usually use to edit your photos?
> What is the main location of your photos? Are they all under My Pictures
> or somewhere else?
>
> Thanks,
> Galina
>
> "Cass" <stephen.cassidy3@xxxxxx> wrote in message
> news:ur6hcuRYIHA.3652@xxxxxx
Quote:

>> John,
>>
>> Thank you for the response - unfortunately i have already tried that to
>> no avail
>>
>> Thank you anyway
>>
>> Cass
>>
>>
>> "John Inzer" <oobie@xxxxxx> wrote in message
>> news:e4N1gzHYIHA.5980@xxxxxx
Quote:

>>> Cass wrote:
>>>> Hi,
>>>>
>>>> apologies if this has been aired before. Whenever I open WPG or WLPG
>>>> it works for about 5 seconds then shuts down. After shut down i am
>>>> informed that 'To help protect my computer Data Execution Protection
>>>> has closed down the program'
>>>>
>>>> Can anyone help please?
>>>>
>>>> Thank you
>>>>
>>>> Cass
>>> ===================================
>>> Maybe the following article would be worth a look:
>>>
>>> (944221) Windows Live Photo Gallery stops
>>> responding or will not start
>>> http://support.microsoft.com/kb/944221/en-us
>>>
>>> --
>>>
>>> John Inzer
>>> MS Picture It! -
>>> Digital Image MVP
>>>
>>> Digital Image
>>> Highlights and FAQs
>>> http://support.microsoft.com/ph/695
>>>
>>> Notice
>>> This is not tech support
>>> I am a volunteer
>>>
>>> Solutions that work for
>>> me may not work for you
>>>
>>> Proceed at your own risk
>>>
>>

My System SpecsSystem Spec
Old 02-11-2008   #12 (permalink)
Dale K


 
 

WLPG stops working - DEP

nntp://msnews.microsoft.com/microsoft.public.windows.live.photogallery/
<nntp://msnews.microsoft.com/microsoft.public.windows.live.photogallery/
<OEeX3BGYIHA.4828@xxxxxx>>
<OEeX3BGYIHA.4828@xxxxxx>


_____

NewsGator Inbox attempted to retrieve the web page for this item but
received an error:

The URI prefix is not recognized.

_____

Hi,

apologies if this has been aired before. Whenever I open WPG or WLPG it
works for about 5 seconds then shuts down. After shut down i am informed

that 'To help protect my computer Data Execution Protection has closed
down
the program'

Can anyone help please?

Thank you

Cass




<http://services.newsgator.com/subscr...url=nntp%3a%2f
%2fmsnews.microsoft.com%2fmicrosoft.public.windows.live.photogallery%2f%
3cOEeX3BGYIHA.4828%40TK2MSFTNGP05.phx.gbl%3e%0d> Related...



My System SpecsSystem Spec
Old 02-11-2008   #13 (permalink)
Dale K


 
 

WLPG stops working - DEP

nntp://msnews.microsoft.com/microsoft.public.windows.live.photogallery/
<nntp://msnews.microsoft.com/microsoft.public.windows.live.photogallery/
<08D2D7F6B8FD46E9BC927D5CBE6C2C0F@xxxxxx>>
<08D2D7F6B8FD46E9BC927D5CBE6C2C0F@xxxxxx>

nntp://msnews.microsoft.com/microsoft.public.windows.live.photogallery/
<nntp://msnews.microsoft.com/microsoft.public.windows.live.photogallery/
<OEeX3BGYIHA.4828@xxxxxx>>
<OEeX3BGYIHA.4828@xxxxxx>


_____

NewsGator Inbox attempted to retrieve the web page for this item but
received an error:

The URI prefix is not recognized.

_____

Hi,

apologies if this has been aired before. Whenever I open WPG or WLPG it
works for about 5 seconds then shuts down. After shut down i am informed

that 'To help protect my computer Data Execution Protection has closed
down
the program'

Can anyone help please?

Thank you

Cass




<http://services.newsgator.com/subscr...url=nntp%3a%2f
%2fmsnews.microsoft.com%2fmicrosoft.public.windows.live.photogallery%2f%
3cOEeX3BGYIHA.4828%40TK2MSFTNGP05.phx.gbl%3e%0d> Related...




_____

***RESOURCE NOT FOUND***



My System SpecsSystem Spec
 

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