Vista Tutorial - Windows Live Picture Gallery Trouble

**cosmin2007** · 03-10-2008

Now this really sucks ! I'm having this trouble again. After installing Windows Vista Home Premium x64 Bit, I went down the new normal road : install the Windows Live Application set. Of which Live Messenger, Windows Live Writer and Windows Live Mail work excellent. But Live Picture Gallery S U C K S. Big Time !
I've had this problem in the past, so nada new, thus leading to a larger disappointment. Here's what happens : I was prompted by the Windows Live Picture Gallery to install QuickTime, which I did, and afterwards Live Picture Gallery doesn't display pictures when they are double clicked in gallery thumbnail view. Neither does it when trying to open it from Vista file Explorer. Let me say I did a lot of Internet research and tried a few solutions, but it still does not work. Can anyone please help me with this ?

LOOK HERE

03-11-2008

Looks like some refresh problems. which video card do you have? Are your
drivers up-to-date?

"cosmin2007" <cosmin2007.362uv2@xxxxxx-mx.forums.net> wrote in message
news:cosmin2007.362uv2@xxxxxx-mx.forums.net...

Quote:

>
> *Now this really sucks !* I'm having this trouble again. After
> installing Windows Vista Home Premium x64 Bit, I went down the new
> normal road : install the Windows Live Application set. Of which Live
> Messenger, Windows Live Writer and Windows Live Mail work excellent. But
> Live Picture Gallery S U C K S. Big Time !
> I've had this problem in the past, so nada new, thus leading to a
> larger disappointment. Here's what happens : I was prompted by the
> Windows Live Picture Gallery to install QuickTime, which I did, and
> afterwards Live Picture Gallery doesn't display pictures when they are
> double clicked in gallery thumbnail view. Neither does it when trying to
> open it from Vista file Explorer. Let me say I did a lot of Internet
> research and tried a few solutions, but it still does not work. Can
> anyone please help me with this ?

>
> LOOK HERE [image:
> http://byfiles.storage.live.com/y1pS...byP0XmWDd_otQ]
>
>
> --
> cosmin2007
>
> Vista Enthusiast

**cosmin2007** · 03-11-2008

Using ASUS Nvidia 8600 GT with latest signed drivers from NVidia. It's not a refresh problem, the screenshot actually shows where gallery functionality freezes after double-clicking a picture from thumbnail view in order to preview and eventually tag and edit it.

If Windows Live Picture Gallery is set as default image viewer, then when I double-click on a picture to open iti with WLPG the program opens but no image is shown, the image display space is black.

This is not a hardware issue, I'm sure. I have all the latest drivers for all hardware installed, and WLPG is the only program which is not working actually.

03-11-2008

cosmin2007 wrote:

Quote:

> Using ASUS Nvidia 8600 GT with latest signed drivers from NVidia. It's
> not a refresh problem, the screenshot actually shows where gallery
> functionality freezes after double-clicking a picture from thumbnail
> view in order to preview and eventually tag and edit it.
>
> If Windows Live Picture Gallery is set as default image viewer, then
> when I double-click on a picture to open iti with WLPG the program
> opens but no image is shown, the image display space is black.
>
> This is not a hardware issue, I'm sure. I have all the latest drivers
> for all hardware installed, and WLPG is the only program which is not
> working actually.

=====================================
Maybe your Photo Gallery database is corrupted...
have a look at the following article:

(944221) Windows Live Photo Gallery stops
responding or will not start
http://support.microsoft.com/kb/944221/en-us

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

**cosmin2007** · 03-11-2008

Already tried that. It's not working. Any other sugestions ?

03-11-2008

cosmin2007 wrote:

Quote:

> Already tried that. It's not working.
> Any other sugestions ?

=========================
Not really, I don't want to continue
guessing what you already tried.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

**cosmin2007** · 03-11-2008

OK, here's what I already tried :

uninstalling and reinstalling the Live Picture Gallery alone (as a regular user with Admin privileges, also as Administrator)

uninstalling and reinstalling the entire Live application set (as a regular user with Admin privileges, also as Administrator)

also tried this (944221) Windows Live Photo Gallery stops
responding or will not start
http://support.microsoft.com/kb/944221/en-us

also tried a registry hack I found somewhere which is forcing Live Picture Gallery to stop using DirectX or QuickTime for rendering (not sure which of them or if any and not other type of rendering)

also tried uninstalling all CODEC packs

also tried logging on to another account and checking if there works, no result...

WHAT ELSE CAN BE DONE ?

03-11-2008

cosmin2007 wrote:

Quote:

> Already tried that. It's not working. Any other sugestions ?

Have you tried uninstalling WLPG and reinstalling it?

03-11-2008

cosmin2007 wrote:

Quote:

> OK, here's what I already tried :

SNIP....

Quote:

> WHAT ELSE CAN BE DONE ?

I wonder if this could be related to the caching performance problems
seen with .tiff files? See this article on disabling pre-caching and
assess whether it might be related:

http://support.microsoft.com/kb/939815/

03-11-2008

cosmin2007 wrote:

Quote:

> OK, here's what I already tried :
>
> uninstalling and reinstalling the Live Picture Gallery alone (as a
> regular user with Admin privileges, also as Administrator)
>
> uninstalling and reinstalling the entire Live application set (as a
> regular user with Admin privileges, also as Administrator)
>
> also tried this (944221) Windows Live Photo Gallery stops
> responding or will not start
> 'http://support.microsoft.com/kb/944221/en-us'
> (http://support.microsoft.com/kb/944221/en-us)
>
> also tried a registry hack I found somewhere which is forcing Live
> Picture Gallery to stop using DirectX or QuickTime for rendering (not
> sure which of them or if any and not other type of rendering)
>
> also tried uninstalling all CODEC packs
>
> also tried logging on to another account and checking if there works,
> no result...
>
> WHAT ELSE CAN BE DONE ?

====================================
Ok...thanks for the info...

I'm thinking I would try doing a System Restore
to a time before I installed QuickTime.

Windows Vista -
How to Do a System Restore in Vista
http://tinyurl.com/2bdvvv
or...
System Restore - How to

Using Windows Vista
System Restore
http://tinyurl.com/2qhd77
or...
http://www.howtogeek.com/howto/windo...ystem-restore/

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

03-10-2008	#1 (permalink)
cosmin2007 Vista Enthusiast Join Date: Feb 2008 Vista Home Premium 64 bit Service Pack 1 25 posts	Windows Live Picture Gallery Trouble Now this really sucks ! I'm having this trouble again. After installing Windows Vista Home Premium x64 Bit, I went down the new normal road : install the Windows Live Application set. Of which Live Messenger, Windows Live Writer and Windows Live Mail work excellent. But Live Picture Gallery S U C K S. Big Time ! I've had this problem in the past, so nada new, thus leading to a larger disappointment. Here's what happens : I was prompted by the Windows Live Picture Gallery to install QuickTime, which I did, and afterwards Live Picture Gallery doesn't display pictures when they are double clicked in gallery thumbnail view. Neither does it when trying to open it from Vista file Explorer. Let me say I did a lot of Internet research and tried a few solutions, but it still does not work. Can anyone please help me with this ? LOOK HERE
My System Specs

03-11-2008	#2 (permalink)
osu9400 Guest n/a posts	Windows Live Picture Gallery Trouble Looks like some refresh problems. which video card do you have? Are your drivers up-to-date? "cosmin2007" <cosmin2007.362uv2@xxxxxx-mx.forums.net> wrote in message news:cosmin2007.362uv2@xxxxxx-mx.forums.net... Quote: > > Now this really sucks ! I'm having this trouble again. After > installing Windows Vista Home Premium x64 Bit, I went down the new > normal road : install the Windows Live Application set. Of which Live > Messenger, Windows Live Writer and Windows Live Mail work excellent. But > Live Picture Gallery S U C K S. Big Time ! > I've had this problem in the past, so nada new, thus leading to a > larger disappointment. Here's what happens : I was prompted by the > Windows Live Picture Gallery to install QuickTime, which I did, and > afterwards Live Picture Gallery doesn't display pictures when they are > double clicked in gallery thumbnail view. Neither does it when trying to > open it from Vista file Explorer. Let me say I did a lot of Internet > research and tried a few solutions, but it still does not work. Can > anyone please help me with this ? > > LOOK HERE [image: > http://byfiles.storage.live.com/y1pS...byP0XmWDd_otQ] > > > -- > cosmin2007 > > Vista Enthusiast
My System Specs

03-11-2008	#3 (permalink)
cosmin2007 Vista Enthusiast Join Date: Feb 2008 Vista Home Premium 64 bit Service Pack 1 25 posts	Re: Windows Live Picture Gallery Trouble Using ASUS Nvidia 8600 GT with latest signed drivers from NVidia. It's not a refresh problem, the screenshot actually shows where gallery functionality freezes after double-clicking a picture from thumbnail view in order to preview and eventually tag and edit it. If Windows Live Picture Gallery is set as default image viewer, then when I double-click on a picture to open iti with WLPG the program opens but no image is shown, the image display space is black. This is not a hardware issue, I'm sure. I have all the latest drivers for all hardware installed, and WLPG is the only program which is not working actually.
My System Specs

03-11-2008	#4 (permalink)
John Inzer Guest n/a posts	Re: Windows Live Picture Gallery Trouble cosmin2007 wrote: Quote: > Using ASUS Nvidia 8600 GT with latest signed drivers from NVidia. It's > not a refresh problem, the screenshot actually shows where gallery > functionality freezes after double-clicking a picture from thumbnail > view in order to preview and eventually tag and edit it. > > If Windows Live Picture Gallery is set as default image viewer, then > when I double-click on a picture to open iti with WLPG the program > opens but no image is shown, the image display space is black. > > This is not a hardware issue, I'm sure. I have all the latest drivers > for all hardware installed, and WLPG is the only program which is not > working actually. ===================================== Maybe your Photo Gallery database is corrupted... have a look at the following article: (944221) Windows Live Photo Gallery stops responding or will not start http://support.microsoft.com/kb/944221/en-us -- John Inzer Digital Media MVP Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk
My System Specs

03-11-2008	#5 (permalink)
cosmin2007 Vista Enthusiast Join Date: Feb 2008 Vista Home Premium 64 bit Service Pack 1 25 posts	Re: Windows Live Picture Gallery Trouble Already tried that. It's not working. Any other sugestions ?
My System Specs

03-11-2008	#6 (permalink)
John Inzer Guest n/a posts	Re: Windows Live Picture Gallery Trouble cosmin2007 wrote: Quote: > Already tried that. It's not working. > Any other sugestions ? ========================= Not really, I don't want to continue guessing what you already tried. -- John Inzer Digital Media MVP Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk
My System Specs

03-11-2008	#7 (permalink)
cosmin2007 Vista Enthusiast Join Date: Feb 2008 Vista Home Premium 64 bit Service Pack 1 25 posts	Re: Windows Live Picture Gallery Trouble OK, here's what I already tried : uninstalling and reinstalling the Live Picture Gallery alone (as a regular user with Admin privileges, also as Administrator) uninstalling and reinstalling the entire Live application set (as a regular user with Admin privileges, also as Administrator) also tried this (944221) Windows Live Photo Gallery stops responding or will not start http://support.microsoft.com/kb/944221/en-us also tried a registry hack I found somewhere which is forcing Live Picture Gallery to stop using DirectX or QuickTime for rendering (not sure which of them or if any and not other type of rendering) also tried uninstalling all CODEC packs also tried logging on to another account and checking if there works, no result... WHAT ELSE CAN BE DONE ?
My System Specs

03-11-2008	#8 (permalink)
Ron Guest n/a posts	Re: Windows Live Picture Gallery Trouble cosmin2007 wrote: Quote: > Already tried that. It's not working. Any other sugestions ? Have you tried uninstalling WLPG and reinstalling it?
My System Specs

03-11-2008	#9 (permalink)
Ron Guest n/a posts	Re: Windows Live Picture Gallery Trouble cosmin2007 wrote: Quote: > OK, here's what I already tried : SNIP.... Quote: > WHAT ELSE CAN BE DONE ? I wonder if this could be related to the caching performance problems seen with .tiff files? See this article on disabling pre-caching and assess whether it might be related: http://support.microsoft.com/kb/939815/
My System Specs

03-11-2008	#10 (permalink)
John Inzer Guest n/a posts	Re: Windows Live Picture Gallery Trouble cosmin2007 wrote: Quote: > OK, here's what I already tried : > > uninstalling and reinstalling the Live Picture Gallery alone (as a > regular user with Admin privileges, also as Administrator) > > uninstalling and reinstalling the entire Live application set (as a > regular user with Admin privileges, also as Administrator) > > also tried this (944221) Windows Live Photo Gallery stops > responding or will not start > 'http://support.microsoft.com/kb/944221/en-us' > (http://support.microsoft.com/kb/944221/en-us) > > also tried a registry hack I found somewhere which is forcing Live > Picture Gallery to stop using DirectX or QuickTime for rendering (not > sure which of them or if any and not other type of rendering) > > also tried uninstalling all CODEC packs > > also tried logging on to another account and checking if there works, > no result... > > WHAT ELSE CAN BE DONE ? ==================================== Ok...thanks for the info... I'm thinking I would try doing a System Restore to a time before I installed QuickTime. Windows Vista - How to Do a System Restore in Vista http://tinyurl.com/2bdvvv or... System Restore - How to Using Windows Vista System Restore http://tinyurl.com/2qhd77 or... http://www.howtogeek.com/howto/windo...ystem-restore/ -- John Inzer Digital Media MVP Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk
My System Specs

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