Vista - Publishing photos to my live.space

Hello all,

I am using Live Photo Gallery Version 2008 (build 12.0.1308.1023) and when I
try to publish my selected photos I get this...

Publishing failed. Please try again later. (0x80042f0a).

I have tried several times the last couple of days and I still can't publish
my photos. Any one have any ideas how to fix this?

Thank you very much.

Steve C

Hello Steve,
I am sorry to hear that you are having problems. In order for me to help
you I need to know a little more information.

Which OS are you running on?
Which service are you trying to publish to?
Also, can you get the data out of a regkey? I need:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
Gallery\PubSubProviders
To get to it, click Start->Run and enter regedit in the dialog box. You can
right click on that node and do an export to a .reg file the open the file
with Notepad and put copy contents to your post.

Thank you,
Troy Barnes
Microsoft

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve Colclough" <_sdcolclough@xxxxxx> wrote in message
news:155B0F1E-060E-4F1F-8357-639FD78CB3A9@xxxxxx

I missed your title when I was responding and now I see that you were trying
to publish to live Spaces so I figured out the answer to one of my
questions.
I did forget to ask one question, have you ever been able to publish? You
have published with the gallery before and it is now not working? OR, you
are trying for the first time and you just cannot get it to work?

Thanks,
Troy Barnes
Microsoft

This posting is provided "AS IS" with no warranties, and confers no rights.

"Troy Barnes (MSFT)" <troyb@xxxxxx> wrote in message
news:5E775849-3689-49CB-93A7-D37801C04E87@xxxxxx

Hi Troy,

Below is the data from the registry.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
Gallery\PubSubProviders]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
Gallery\PubSubProviders\{197608E2-D42D-43a5-927E-1C67FC041431}]
@="Windows Live Photo Gallery Flickr Publish and Subscribe Provider"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
Gallery\PubSubProviders\{8D9B9B05-D554-40C9-BEED-EC495E27D3AF}]
@="Windows Live Photo Gallery Soapbox Publish and Subscribe Provider"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
Gallery\PubSubProviders\{AC7BA9E1-6EFF-47EF-BDBE-26C870DD1F24}]
@="Windows Live Photo Gallery Live Spaces Publish and Subscribe Provider"



As for what operating system I'm using its XP SP2 with all the updates. I
had been able to publish in the past but lately I have been getting the
error message. Hope this helps.

Thank you Troy.



"Troy Barnes (MSFT)" <troyb@xxxxxx> wrote in message
news:182566A1-DD6A-41A7-92FE-731A020C35B7@xxxxxx

Hi Troy,

Wondering if Steve's problem might be at Live Spaces end instead of at WL
Photo Gallery end I decided to do a little test. I could not publish either
and got the same message but with a different error number.
I tried to add a photo to an existing album and got: Publishing failed.
Please try again later (0x80000ffff).
This happened both on XP SP2 and Vista (Home Premium).

The Vista Machine is new and has not been used to publish pictures to Live
Spaces before, computer connected to modem directly (wired). The XP Machine
has moved upstairs when I got my Vista Machine and switched from a wired
connection to a wireless USB connection (bluetooth). Before when the XP
Machine was still my main one and wired to the modem directly I have been
able to publish pictures to Live Spaces with it.

If it is at Live Spaces end, it is specific to the photo albums as I also
tried to publish a blogpost with Live Writer to my Live Space and that went
fine.

To complete here's my regkey data too:
Registry on Vista:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
Gallery\PubSubProviders]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
Gallery\PubSubProviders\{197608E2-D42D-43a5-927E-1C67FC041431}]
@="Windows Live Photo Gallery Flickr Publish and Subscribe Provider"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
Gallery\PubSubProviders\{8D9B9B05-D554-40C9-BEED-EC495E27D3AF}]
@="Windows Live Photo Gallery Soapbox Publish and Subscribe Provider"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Live\Photo
Gallery\PubSubProviders\{AC7BA9E1-6EFF-47EF-BDBE-26C870DD1F24}]
@="Windows Live Photo Gallery Live Spaces Publish and Subscribe Provider"


I hope this will help you find the problem(s).

Greets,
Sunshine
Windows Live Butterfly
http://SunshineWeb.org

"Troy Barnes (MSFT)" <troyb@xxxxxx> wrote in message
news:182566A1-DD6A-41A7-92FE-731A020C35B7@xxxxxx

Thanks Steve and Sunshine for your information. I will investigate but
while I am doing that can you try to upload photos to your Live Space via
the web rather than Windows Live Photo Gallery? That is one other way we
can make sure it is not a problem with your Windows Live ID or your Live
Space.

--
Troy Barnes
Microsoft

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve Colclough" <_sdcolclough@xxxxxx> wrote in message
news:E0CFFC2E-0990-47F1-A016-D9AF8518F5E7@xxxxxx

Uploading via the web on XP went fine. On vista was a bit different: I also
installed the upload tool tool on my Vista machine now, which only worked
for me once...on next tries just a screen flashed by and no picture added
(because of Vista, or because of IE8, in IE7 emulation mode, possible).
Uploading without the tool went fine (link bottom right in upload screen of
Live Spaces).

After that I tried to add photo's through Windows Live Photo Gallery again
on Vista, a few times I got the same error as before...then it started to
work, but not as expected: a new album went fine but when I tried to add a
picture to an existing album the picture got uploaded to the wrong album.
Tryin to add a picture to an existing album on Win XP resulted in the same,
they got added to the wrong album.

--
Sunshine
Windows Live Butterfly
http://SunshineWeb.org

"Troy Barnes (MSFT)" <troyb@xxxxxx> wrote in message
news:EF31E95B-5705-4746-BC48-3AFDC0BD784F@xxxxxx

Sunshine your issue is something that we have seen before, however it is a
challenging problem and we have not been able to reproduce in a manner so we
can troubleshoot the problem. Do you have any permissions on your albums
where you limit access to specific albums? Do those permission settings
affect the publishing from Windows Live Photo Gallery? Or do you have
special permissions set on your space? Any other information that you can
think of that would be different than a default setting would be helpful. I
have seen problems with the activeX upload control used by the web page and
those are separate issues from what we are trying to solve here. If you can
upload via the web page then it is our belief that the problem could lie
within Windows Live Photo Gallery.

Thank you for your help as we try to diagnose this issue and find a fix for
it.
--
Troy Barnes
Microsoft

This posting is provided "AS IS" with no warranties, and confers no rights.

"Sunshine" <sunshine[atnospam]hotmail.com> wrote in message
news:e#DKudTiIHA.6136@xxxxxx

Hi again Troy,

Glad I can be of help with this, I hope it will help anyway. I already
figured the upload tool was a separate issue, but to be complete I felt it
needed mention I also felt it was odd that all of a sudden I was able to
upload from Live Photo Gallery after I had installed/used it, be it to the
wrong album but still...

Here's as much info I can think of that might concern this:

My Live Space: http://sunshinesweb.spaces.live.com/

Permissions
Live space: Anyone on the Internet
All Albums: Anyone on the Internet (the same as your space)

Space Settings (shouldn't be a problem, but since this is affecting whole
Space)
Time zone: (GMT+1) Amsterdam....
Syndicated, http://sunshinesweb.spaces.live.com/feed.rss
Comments:
Allow visitors to post comments on blog entries
Allow visitors to post comments on photos
Contact Card Settings:
Show information from my Windows Live space on my contact card, and use
gleam to indicate there's something new
No Premium
No Custom Domain

E-mail publishing: Off

Now starting up Windows Live Photo Gallery, checking album permissions:
Who can view the album? The same people who can view my Live Space
All albums I have on my space show up and have same permissions.

Storage (from regkey): blu1.storage.msn.com

To test some more I tried if changing the permissions on the album on Live
Space to "Anyone on the Internet" (without the "same as your space") would
make a change, it did not...uploads still ended up in wrong album.

--
Sunshine
Windows Live Butterfly
http://SunshineWeb.org

"Troy Barnes (MSFT)" <troyb@xxxxxx> wrote in message
news:238F8E6F-9AF2-4A72-BAF7-3926DE4AA658@xxxxxx

Sunshine,
Thanks for that great information! The issue you are seeing, Windows Live
Photo Gallery uploads to the wrong folder, is a known issue. We have
reproduced the problem here at Microsoft. We are investigating what causes
the problem and ways to fix the problem. It is a rather nasty problem since
as far as we know right now the users can't do anything to work around the
problem. I will post an update here if we have any news to report.

Steve is seeing a different problem and there are people here looking into
it.

--
Troy Barnes
Microsoft

This posting is provided "AS IS" with no warranties, and confers no rights.

"Sunshine" <sunshine[atnospam]hotmail.com> wrote in message
news:uLLqBZbiIHA.4076@xxxxxx