HP Desktop Vista Home Premium SP1. I've been using Windows Photo Gallery
for about a year. It recently stopped working. All is OK till I click Print
on a selected Photo. (I get a popup "Printer Pictures Error" while
attempting to print your pictures.) No other explanation, number or info.
I'm using a Canon390 which has worked great...and I've done as lot of photo
printing. I've checked the driver, reconnected the printer (USB), and
downloaded and installed Windows Live Photo Gallery. No change jin the
problem
However, I don't have any problem printing text and or photos from my
Windows Mail folder.
I'm strictly a user, not a guru so please try to keep it simple....if
possible.

More in this issue: I can print anything from my Documents Folder.
Microsoft Word, Including stored email photos and slide shows. No problem.
Only when I try to print from Live Photogallery. Hope there is an easy
solution. Thanks in advance. bob g
"bobg" <bganon@xxxxxx> wrote in message
news4148EF8-9557-4A4A-9C47-A3CB72EAE691@xxxxxx

> HP Desktop Vista Home Premium SP1. I've been using Windows Photo Gallery
> for about a year. It recently stopped working. All is OK till I click
> Print on a selected Photo. (I get a popup "Printer Pictures Error" while
> attempting to print your pictures.) No other explanation, number or info.
> I'm using a Canon390 which has worked great...and I've done as lot of
> photo printing. I've checked the driver, reconnected the printer (USB),
> and downloaded and installed Windows Live Photo Gallery. No change jin
> the problem
> However, I don't have any problem printing text and or photos from my
> Windows Mail folder.
> I'm strictly a user, not a guru so please try to keep it simple....if
> possible.

bobg wrote:

> HP Desktop Vista Home Premium SP1. I've been using Windows Photo
> Gallery for about a year. It recently stopped working. All is OK
> till I click Print on a selected Photo. (I get a popup "Printer
> Pictures Error" while attempting to print your pictures.) No other
> explanation, number or info. I'm using a Canon390 which has worked
> great...and I've done as lot of photo printing. I've checked the
> driver, reconnected the printer (USB), and downloaded and installed
> Windows Live Photo Gallery. No change jin the problem
> However, I don't have any problem printing text and or photos from my
> Windows Mail folder.
> I'm strictly a user, not a guru so please try to keep it simple....if
> possible.

====================================
No guarantees...but I think I would try
uninstalling / reinstalling the printer...

And there's a slight chance that renaming
or deleting the PhotoGallery database
would make an improvement.

This database named "Pictures.pd4" is
found at the following location.

C:\Users\[username]\AppData\Local\Microsoft\
Windows Photo Gallery\Pictures.pd4

The file can also be found with an Advanced
Search for pd4.

Go to...Start / Search / Advanced Search.

Check the box..."Include non-indexed, hidden,
and system files" Enter pd4 in the Name field
and left click the Search button.

If you right click / rename the file to: Pictures.OLD
the gallery will create a new Pictures.pd4 the
next time it is launched.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

Thank you John. I'll try it tomorrow when I'm a little more alert. We'll
see what happens. bobg

"John Inzer" <oobie@xxxxxx> wrote in message
news:eSCrghDyIHA.4772@xxxxxx

> bobg wrote:

>> HP Desktop Vista Home Premium SP1. I've been using Windows Photo
>> Gallery for about a year. It recently stopped working. All is OK
>> till I click Print on a selected Photo. (I get a popup "Printer
>> Pictures Error" while attempting to print your pictures.) No other
>> explanation, number or info. I'm using a Canon390 which has worked
>> great...and I've done as lot of photo printing. I've checked the
>> driver, reconnected the printer (USB), and downloaded and installed
>> Windows Live Photo Gallery. No change jin the problem
>> However, I don't have any problem printing text and or photos from my
>> Windows Mail folder.
>> I'm strictly a user, not a guru so please try to keep it simple....if
>> possible.

> ====================================
> No guarantees...but I think I would try
> uninstalling / reinstalling the printer...
>
> And there's a slight chance that renaming
> or deleting the PhotoGallery database
> would make an improvement.
>
> This database named "Pictures.pd4" is
> found at the following location.
>
> C:\Users\[username]\AppData\Local\Microsoft\
> Windows Photo Gallery\Pictures.pd4
>
> The file can also be found with an Advanced
> Search for pd4.
>
> Go to...Start / Search / Advanced Search.
>
> Check the box..."Include non-indexed, hidden,
> and system files" Enter pd4 in the Name field
> and left click the Search button.
>
> If you right click / rename the file to: Pictures.OLD
> the gallery will create a new Pictures.pd4 the
> next time it is launched.
>
> --
>
> John Inzer
> Digital Media MVP
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
>

Hi John, Your ideas were good and I learned alot....but they didn't work. I
finally System Restored 6 different times and finally back to May 24. That
worked. But I still don't know what caused the problem. Thanks again for
your help. bobg

"bobg" <bganon@xxxxxx> wrote in message
news:3844BAA6-279B-442D-B04D-D52E1ABF3797@xxxxxx

> Thank you John. I'll try it tomorrow when I'm a little more alert. We'll
> see what happens. bobg
>
> "John Inzer" <oobie@xxxxxx> wrote in message
> news:eSCrghDyIHA.4772@xxxxxx

>> bobg wrote:

>>> HP Desktop Vista Home Premium SP1. I've been using Windows Photo
>>> Gallery for about a year. It recently stopped working. All is OK
>>> till I click Print on a selected Photo. (I get a popup "Printer
>>> Pictures Error" while attempting to print your pictures.) No other
>>> explanation, number or info. I'm using a Canon390 which has worked
>>> great...and I've done as lot of photo printing. I've checked the
>>> driver, reconnected the printer (USB), and downloaded and installed
>>> Windows Live Photo Gallery. No change jin the problem
>>> However, I don't have any problem printing text and or photos from my
>>> Windows Mail folder.
>>> I'm strictly a user, not a guru so please try to keep it simple....if
>>> possible.

>> ====================================
>> No guarantees...but I think I would try
>> uninstalling / reinstalling the printer...
>>
>> And there's a slight chance that renaming
>> or deleting the PhotoGallery database
>> would make an improvement.
>>
>> This database named "Pictures.pd4" is
>> found at the following location.
>>
>> C:\Users\[username]\AppData\Local\Microsoft\
>> Windows Photo Gallery\Pictures.pd4
>>
>> The file can also be found with an Advanced
>> Search for pd4.
>>
>> Go to...Start / Search / Advanced Search.
>>
>> Check the box..."Include non-indexed, hidden,
>> and system files" Enter pd4 in the Name field
>> and left click the Search button.
>>
>> If you right click / rename the file to: Pictures.OLD
>> the gallery will create a new Pictures.pd4 the
>> next time it is launched.
>>
>> --
>>
>> John Inzer
>> Digital Media MVP
>>
>> Notice
>> This is not tech support
>> I am a volunteer
>>
>> Solutions that work for
>> me may not work for you
>>
>> Proceed at your own risk
>>
>>

>

bobg wrote:

> Hi John, Your ideas were good and I learned alot....but they didn't
> work. I finally System Restored 6 different times and finally back
> to May 24. That worked. But I still don't know what caused the
> problem. Thanks again for your help. bobg

====================
You're welcome.

I'm glad you found a fix.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

Glad to hear that. Good luck!