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Vista - DVD Library Missing

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Old 09-28-2009   #1 (permalink)


32 and 64
 
 

DVD Library Missing

Hello all,

I am the lucky guy that keeps track of my home network . My problem is my 11yo daughter has done something to her Vista Home Premium Media Center.

I had set up her VMC with the registry adjustment to show "Gallery". I got it working correctly and she could watch movies. I login to her system, now a couple months later, to check things today (from Remote Desktop) and the "DVD Library" option is missing. I did notice "Netflix" being shown now though (I didn't do that). I checked the add/remove programs....nothing.

I figured I would just reset the VMC library but when I went to the Setup portion of Media Center, the option is missing!

I am an IT guy of 26 years by career so I am not just any user. However, this one has me stumped. I searched Google to no avail. Any one got any ideas?

Thank you,

Disgruntled IT dad.....grrrrr

My System SpecsSystem Spec
Old 10-03-2009   #2 (permalink)


Vista Ultimate 32bit & 64bit, Win7 Pro 64bit, and WHS
 
 

Re: DVD Library Missing

You are probably way out of my league in this being a professional IT man and I hope I am not giving stupid ideas, I just hate to see not even a reply to try to help you out yet. Which must mean you are definitely "S-O-L" as you are treading uncharted waters.
Is the registry key still set at "Gallery"? If you run a program like "Registry Mechanic" or whatever on a scheduled basis, could it see that as a registry error and reset the key? Or if you had to do a Windows repair/reinstall, does that change all keys back to their default?
If you have a server computer hosting the movies, did you go into explorer to see if her computer still even has proper permissions to access the movie directory? Maybe if WMC doesn't find anything to display under that heading, it won't even show the heading.
As far as the setup option missing goes, could that be a part of Windows Security that doesn't show do to account/access permissions. If you temporarily make her account an administrator, then restart, does it show up? Or even easier, If does it show up when logged in as a current administrator.
Do you have another computer running a similar setup that works to compare the registries with for any other changes? If this seem like it might help you and you don't have another computer, I will post screen shots of my registry for you.
If nothing else and it seems like your alone in this, maybe it would be quicker to back up her system and then restore a backup that is functional and migrate her recent files over from the newest backup.
Please do share when you get this figured out. I have a WHS computer hosting Media Center PC's so I may run into a very similar problem in the future.
My System SpecsSystem Spec
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