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Problems Saving My Work!!

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Old 11-25-2007   #1 (permalink)
elias1218


  elias1218 is offline

Problems Saving My Work!!

Im having a huge problem!! Whenever I do anything on PowerPoint, Excel, Word and try to save my material it freezes up and gives me this error:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangXProcB1
Application Name: explorer.exe
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Hang Signature: 33fa
Hang Type: 32
Waiting on Application Name: POWERPNT.EXE
Waiting on Application Version: 12.0.4518.1014
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: e10be50f5cd2ab2a07be0f7a6057a895
Additional Hang Signature 2: 8f37
Additional Hang Signature 3: de494f8507c3a4f8e0cfd912f9617d7c
Additional Hang Signature 4: 33fa
Additional Hang Signature 5: e10be50f5cd2ab2a07be0f7a6057a895
Additional Hang Signature 6: 8f37
Additional Hang Signature 7: de494f8507c3a4f8e0cfd912f9617d7c

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The problem exists whenever that little box pops up. If I send an e-mail and try to send an attachment that little box pops up to ask where to get the attachment it freezes up. Im a college student so this is killing me!!! Please if anybody can help.
Old 11-25-2007   #2 (permalink)
Brink's Avatar
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  Brink is online now

Re: Problems Saving My Work!!

Hi Elias1218,

Welcome to the forum.

What version of Office do you have installed? Only the 2003 and newer versions are compatible with Vista.

Shawn
Old 11-25-2007   #3 (permalink)
elias1218


  elias1218 is offline

Re: Problems Saving My Work!!

I have Office 2007. I used it for a couple of months with no prob.
Old 11-25-2007   #4 (permalink)
Brink's Avatar
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  Brink is online now

Re: Problems Saving My Work!!

Elias1218,

Here are some things you can try to resolve your problem

1. Reinstall Office 2007.

2. Run a sfc /scannow command.
How to Repair and Verify the Integrity of Vista System Files with System File Checker

If SFC finds corruption, you will need to run chkdsk.
How to Use Check Disk in Vista

3. Do a Repair Install.
How To Perform a Repair Installation For Vista

Hope this helps you,
Shawn
Old 11-25-2007   #5 (permalink)
elias1218


  elias1218 is offline

Re: Problems Saving My Work!!

hhhhhhmmmmmmmmmmmm.............Is there anybody here anymore??
Old 11-25-2007   #6 (permalink)
elias1218


  elias1218 is offline

Re: Problems Saving My Work!!

thanks alot man!! i will repost to let you know what happens!!!
Old 11-25-2007   #7 (permalink)
Brink's Avatar
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  Brink is online now

Re: Problems Saving My Work!!

Your welcome.

Hope that gets it for you.
Old 11-26-2007   #8 (permalink)
elias1218


  elias1218 is offline

Re: Problems Saving My Work!!

dude the first two solutions did not work. i guess i gotta do a repair installation. Would it be better if i just started the whole thing over again like new?? Reinstall vista?? Or should i just go back to xp??
Old 11-26-2007   #9 (permalink)
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Re: Problems Saving My Work!!

Elias,

A clean install is always the best route to go if have or can make backups of anything you do not want to lose. The Repair install offers a way to usually repair Vista without losing everything. You could go back to XP if you like, but you should give Vista a good spin around the block to see how you like it when it is up and running smooth. It's your choice of course.

Shawn
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