Vista - MS Word 2007 error on shut down

Almost everytime when I wanna shut down Word 2007 it's giving me an error an restart the app??? I think (but not sure) it has something todo with the temp files he's not able to turn off??

Anybody has any experience with this problem??

Hey, I'm having a similar problem. Just started a while ago (maybe after some Windows update cuz my friend had a similar problem). It was working fine a week ago.

Anyway, most of my MSOffice programs run perfectly fine except for MSWord. I can't open a .doc file unless I open MSWord -> Open -> filename.doc

Also, my cursor/mouse can't click or right-click/select anything in the typing area, scroll bar on the right and margins but it can interact with all the other objects in the Ribbon bar, basically, everything but the part where you can type.But, I can use the keyboard Ctrl+A (and it allows me to select all the text).

I've also had trouble closing MSWord properly too. Every time I close, the message box "Microsoft Office has stopped working...." then "....is restarting"

Furthermore, when I go into the Options, the window opens with the list on the left "Popular, Proofing, Save, Advanced etc.). I cannot select anything here (can't use keyboard either) on the left bar pane so I can only access the Popular tab where i can change most popular options like Color scheme or User name. This only happens in MSWord but works perfectly fine in MSPowerpoint


I've tried the Repair option in Control Panel but that didn't do anything. I updated the 2007 Office Suit Service Pack 1 as well and that did nothing.


Any suggestions? I'm not too hardcore with techie computer stuff but help would be nice ^^

I am having a very similar problem with MS Word 2007 and Vista. It worked fine until early last week. Now I can't move my cursor without using the arrows. My mouse will not work. Also when I want to close the document I get a message that it isn't closing properly and then reopens the document.

I wonder if it is a result of an update. I tried installing the service pack for MS Office and Word from Microsoft and no improvement. Can anyone help me?

I'm having the EXACT same issue. Just wondering if you ever found a fix.

Same exact thing! I've tried absolutely everything I can think of! If anyone has any suggestions, or even better a solution, Please let me know! Thanks!

Yup, me too. No answers here though it seems...

Exactly the same problem here after last weeks office update - and cant find any solutions on the net.

Vista 64 + Office 2007 + Last office update = Error in word 2007

I just figured out a fix.

Start, Accessories, Run

Enter "regedit" and hit enter

Now look into:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word
Find the "Data" folder and rename it to "Old-Data"
Start Word again and the problem is fixed.
It seems its due to a change in the standard settings in the last office update - and hence has nothing to do with drivers og vista sp1 etc.

Oh you lovely person! Seems to have worked a treat Thanks for taking the time to post the info.

Tresan -- Thank you so much for you help! I have been not able to use MSWord for months. What do you do for a living? You should if you don't be working for Miscrosoft. Thanks again!