Vista - Outlook problems

I have Verizon FiOS and an verizon email. almost everytime I try to open outlook, it fails and I get a vista message saying sorry, send us some info and we will try to fix. Well, I have never heard from microsoft about how I might fix the problem.

What happens is that either the outlook doesn't open at all or if it does open, after it initially receives my messages, it freezes up and won't let me send or receive mail. Also, after closing outlook, usually I have to do it through task master, it will not let me open outlook again unless I restart my computer.

I am very frustrated.....