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Vista - How do I re-configure Outlook 2007 on Windows Vista?

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Old 12-05-2008   #1 (permalink)
jfk


Vista home Premium 32 bit
 
 

How do I re-configure Outlook 2007 on Windows Vista?

I inadvertently said I was using an exchange server and now I am trapped in a never-ending cycle of error messages that will not let me change the server settings to the appropriate pop server.

In XP you can go to: Control Panel/Mail/Email Accounts/View or Change Existing accounts, but this option doesn't seem to exist in Vista.

Here are the messages I get and the outcomes, I've also attached a couple of screen shots.


"The connection to Microsoft Exchange is Unavailable. Outlook must be online or connected to complete this action."

At the same time a smaller window is open that says "Configuring Outlook Accounts"

The only options presented are to click "X" or "OK" to close the window, once this is done the Microsoft Exchange Window opens with the incorrect server name and account name that I typed in originally. If I try to delete them and click "apply" or "ok" or simply click "X" the following window message appears from Microsoft Outlook:

"Cannot open your default email folders. The file C:/Users/HP/AppData/Local/Microsoft/Outlook/Outlook.ost is not an offline folder file."

The options at this point are to click "X" or "Ok" once done the program closes.

I have tried uninstalling Office and re-installing, but the Microsoft Exchange Server still remains. I am connected to the internet, all I want to do is change from Exchange Server to pop and supply the necessary pop and smtp information to set-up my email properly.

I have been pouring over this for the better part of the day and what's worse is this is for my work email. I am in a remote office, on a laptop, without an IT guy at the moment.

Any help is greatly appreciated!

Jim



Attached Files
File Type: doc Outlook Issues_12.05.08.doc (935.0 KB, 93 views)
My System SpecsSystem Spec
Old 12-06-2008   #2 (permalink)


Windows 7 Ultimate x64
 
 

Re: How do I re-configure Outlook 2007 on Windows Vista?

It's been a long time since I have seen this, if I remember rightly you need to go to mail in control panel then data files and create a new datafile and set it as default.
My System SpecsSystem Spec
Old 12-06-2008   #3 (permalink)
jfk


Vista home Premium 32 bit
 
 

Re: How do I re-configure Outlook 2007 on Windows Vista?

Ok great, but there isn't a "Mail" option under "Control Panel" as I mentioned previously. How do I get to the "Mail" option?
My System SpecsSystem Spec
Old 01-08-2009   #4 (permalink)


Vista Business, Ultimate
 
 

Re: How do I re-configure Outlook 2007 on Windows Vista?

Thanks z3r010 for the help. I had the same exact problem, and your reply pointed me in the right direction.

jfk, what I did to find the mail option under control panel was I just opened up the Control Panel window, and then typed in "Mail" on the search box on the upper right hand corner of the window. The mail option link appeared as one of the results.

Hope that helps.
My System SpecsSystem Spec
Old 01-27-2009   #5 (permalink)


Vista Home Premium x64
 
 

Re: How do I re-configure Outlook 2007 on Windows Vista?

its probably under the 32bit control panel items (a sub folder within the control panel), as opposed to the general control panel in 64bit vista, hit the same problem due to a typo in my configuration, and couldn't find it.
My System SpecsSystem Spec
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