Vista - Office 2003 Office Assistant image

Installed Office 2003 on new computer which is running Vista Home Premium 64 bit. Unable to change the Office Assistant image from the paper clip. Receive message "not enough memory to perform this operation.: Computer has 4g of memory! Microsoft says this is an unresolved compatability problem with Office 2003. Any one able to help?

Trust me. I have tried and tried. There isn't a way (that I have found) to get around that message. Sorry .

Try reinstalling the program, and that might work. Doubt it, but you never know.

~Lordbob

I had the same problem and found this work around. It worked!

"Gtel" wrote:

> Hi, thanks for your reply, i found another way to sort this issue out, which
> is better for me,anyway thanks again, here is the solution i found for anyone
> else who has the same problem.
> work around this problem by running Setup. Follow these steps....
> 1- Launch the Vista Control Panel
> 2- Click on 'Programs'
> 3- Under 'Programs and Features' click on 'Uninstall a program'
> 4- Select Microsoft Office from the list of installed applications, and then
> click on the 'Change' button
> 5- In Office 2003 Setup, choose 'Add or Remove Features' ( the UI will be
> slightly different for other Office versions)
> 6- In Office 2003 Setup, click the 'Choose advanced customization of
> applications' box, and then click on the 'Next' button
> 7- Locate 'Office Assistant' in the feature tree under 'Office Shared
> Features'
> 8- Set all of the assistant characters to 'Not Available'
> 9- Set the character that you would like to use to 'Run from my computer'
> Good luck.

I wanted to add a note that the work around solution directions seems to be for a different version of Office and possibly WinXP because the locations of items in the directions weren't the same as my system; did it to go tho'!

Found an easier solution on website DavidOverton.com. He works for Microsoft but has set up his own site to help people with various problems. I followed his directions and have access to all the "characters" for the Office Assistant.
Here is the link that will take you to the specific directions.
http://www.microsoft.com/downloads/details.aspx?FamilyID=e11bf712-7862-45ba-826d-44ae3a11836f&displaylang=en

Did it work?

~Lordbob

It worked beautifully! I have both Office 2000 and 2003 installed and was able to select my choice on each of them.

Good job!

~Lordbob