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RB

Vista - Outlook 2007 error

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03-30-2009   #1


Vista home premium
 
 

Outlook 2007 error

I can not open outlook 2007

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: 80000003
Exception Offset: 00047dfe
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: e51a
Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3: e51a
Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433


Please help me to repair this error.

Thanks a lot!

My System SpecsSystem Spec
03-30-2009   #2


Windows 7
 
 

Re: Outlook 2007 error

Quote  Quote: Originally Posted by nguyenvan86 View Post
I can not open outlook 2007

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: 80000003
Exception Offset: 00047dfe
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: e51a
Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3: e51a
Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433


Please help me to repair this error.

Thanks a lot!
download and install the office 2007 sp1. This could fix your problem.
My System SpecsSystem Spec
03-30-2009   #3


Vista Home Premium
 
 

Re: Outlook 2007 error

I recently went from Office 2003 to Office 2007. Everything works fine with the exception of Outlook. When I ever I open Outlook I get the following error message. I installed Office 2007 SP1 and still no joy. I can open outlook 2007 in safe mode, but that's about it.

Anybody out there have any other suggestions?

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: 80000003
Exception Offset: 00047dfe
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: e51a
Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3: e51a
Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433
My System SpecsSystem Spec
03-31-2009   #4


Win7x64
 
 

Re: Outlook 2007 error

Presumably you've got an add-on which is misbehaving. I don't know how to simply list all Outlook add-ons, but if you can think of anything you installed (fancy formatting, database tools, non-standard server connectors...) removing it in safe mode would probably allow you to start in normal mode afterwards.

Otherwise, it's possible to troubleshoot further but you'd have to be willing to follow some fairly esoteric instructions and to report back with the results. Interested?
My System SpecsSystem Spec
03-31-2009   #5


Windows 7
 
 

Re: Outlook 2007 error

Quote  Quote: Originally Posted by dlh06 View Post
I recently went from Office 2003 to Office 2007. Everything works fine with the exception of Outlook. When I ever I open Outlook I get the following error message. I installed Office 2007 SP1 and still no joy. I can open outlook 2007 in safe mode, but that's about it.

Anybody out there have any other suggestions?

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: 80000003
Exception Offset: 00047dfe
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: e51a
Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3: e51a
Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433

hi,

In outlook window go to Tools>trust center>add ins.

Name:  1.jpg
Views: 502
Size:  86.5 KB

In the highlighted area select go There u will find some addons, if u uncheck, it will be disabled.

Disable all the third party addons, then select exchange client extensions and hit go,
Disable all third party addons,

Let me know the result
My System SpecsSystem Spec
04-01-2009   #6


Vista home premium
 
 

Re: Outlook 2007 error

I have download and install the office 2007 sp1.

But it can not fix this problem. I still can not open outlook, it show the above error.

Help me, plz!
My System SpecsSystem Spec
04-01-2009   #7


Windows 7
 
 

Re: Outlook 2007 error

Quote  Quote: Originally Posted by nguyenvan86 View Post
I have download and install the office 2007 sp1.

But it can not fix this problem. I still can not open outlook, it show the above error.

Help me, plz!
Go here, download and install the updates. (U should go to this link through internet explorer do not use any other browser)
My System SpecsSystem Spec
04-01-2009   #8


Vista home premium
 
 

Re: Outlook 2007 error

Hey, I have just install all important component update but can not fix this error.

What is ntdll.dll?
My System SpecsSystem Spec
04-02-2009   #9


Windows 7
 
 

Re: Outlook 2007 error

Quote  Quote: Originally Posted by nguyenvan86 View Post
Hey, I have just install all important component update but can not fix this error.

What is ntdll.dll?
Here u can find the information about ntdll.dll

My System SpecsSystem Spec
04-02-2009   #10


Vista Home Premium
 
 

Re: Outlook 2007 error

Thanks for your suggestions I tried everything both of you said and still had no luck. So I unistalled office 2007 and reinstalled it.So far it's working ok.
My System SpecsSystem Spec
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RB


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