Windows Vista Forums

Office 2007 Word and "Document Imaging" software
  1. #1



    Newbie
    Join Date : Mar 2009
    Posts : 4
    Vista 32 bit
    Local Time: 11:15 PM

    Office 2007 Word and "Document Imaging" software

    I have been using Word and “Microsoft office 2007 - Document Imaging” for doing OCR and passing text to WORD. Recently it has been doing something very strange. When I try to send the OCR’d text to WORD (“Send text to Word”), WORD gives an error message:
    “Server Busy. This action cannot be completed because the ‘document 1 - Microsoft Word’ program is not responding. …”
    If I can minimize the empty Word document window, a small dialog box appears asking me “Do you want to convert from
    [list of file formats] to WORD?” If I select HTML, The text finally appears in Word. Sometimes the Word/Document Imaging programs hang up completely and I have to go to “Task Manager” to get out of the predicament.
    I have un-installed and re-installed “Microsoft Office 2007” with no success in solving the problem.
    Can anyone tell me what is going on? How can I go directly to Word instead of having to convert from HTML? How did it get to HTML in the first place?


      My System SpecsSystem Spec

  2. #2
    garysgold's Avatar

    Senior Member

    Join Date : Mar 2008
    Maine, USA
    Posts : 930
    Vista Ult 64bit Windows 7 64 bit Server 2008 RC2
    Local Time: 02:15 AM
    usa us maine

     

    Re: Office 2007 Word and "Document Imaging" software

    Hello Frank,

    Welcome to the Vista Forums.

    Have you gotten all of the updates for Office? Did this start after installing other software? You could try a system restore to a point before this started. Info if needed: System Restore - How to

    Hope this helps. Sorry for the slow response.
    Please keep us posted.

    Gary

      My System SpecsSystem Spec

  3. #3



    Newbie
    Join Date : Mar 2009
    Posts : 4
    Vista 32 bit
    Local Time: 11:15 PM


      Thread Starter

    Re: Office 2007 Word and "Document Imaging" software

    Problem solved I solved my own problem: In the "Word options" section, go to "Advanced", then "General". Uncheck the box, "Confirm file format conversion on open."
    Microsoft Document Imaging now sends ocr info to Word without a problem.

      My System SpecsSystem Spec

  4. #4
    garysgold's Avatar

    Senior Member

    Join Date : Mar 2008
    Maine, USA
    Posts : 930
    Vista Ult 64bit Windows 7 64 bit Server 2008 RC2
    Local Time: 02:15 AM
    usa us maine

     

    Re: Office 2007 Word and "Document Imaging" software

    Glad you got it figured out. Thanks for posting back with the solution.

    Gary

      My System SpecsSystem Spec

Office 2007 Word and "Document Imaging" software problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem with MS "Document Imaging" OCR and WORD franklr Vista print fax & scan 0 27 Mar 2009
MicroSoft Office 2007 Document Imaging Printer Driver John IEZZI Vista print fax & scan 1 10 Mar 2009
Cannot "send" Word document thru Windows Mail kp Vista mail 1 13 Jan 2009
Office 2007 word document Fen Vista mail 3 06 Feb 2008
Search unable to find Word documents when "Document" type selected Kristan M. Kenney [MVP] Vista file management 0 29 Nov 2007