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Vista - Need help with Vista and Outlook 2007 Hyperlink problems

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Old 05-12-2009   #1 (permalink)


Vista
 
 

Need help with Vista and Outlook 2007 Hyperlink problems

My hyperlinks in my emails were working fine until yesterday when I decided to give Google Chrome a try. I didn't like it so I went through the correct process of deleting it.

After deleting it, when I try to click on a hyperlink to go to a website or even within other Office programs and my Vista links to go online, I get an error message that says "This operation has been canceled due to restrictions in effect on this computer. Please contact your administrator."

Well, I am the administrator on this computer. I did a restore and it still did not fix it.

Someone please help me get it fixed and tell me what is wrong with it. It is driving me crazy!

Thanks,

Stephanie

My System SpecsSystem Spec
Old 05-12-2009   #2 (permalink)


Vista Home Premium 32-bit & Vista Ultimate 64-bit both Service Pack 2 W7 Pro RTM 7600 32 & 64
 
 

Re: Need help with Vista and Outlook 2007 Hyperlink problems

Hi Stephanie and welcome to Vista Forums

Have a look here Default Programs - Program Default Associations and make sure that all your programs have their defaults.
My System SpecsSystem Spec
Old 05-12-2009   #3 (permalink)


Vista
 
 

Re: Need help with Vista and Outlook 2007 Hyperlink problems

I did this several times but it does not fix the problem
My System SpecsSystem Spec
Old 05-13-2009   #4 (permalink)


Vista Home Premium x64
 
 

Re: Need help with Vista and Outlook 2007 Hyperlink problems

Have you tried running an Office repair?
My System SpecsSystem Spec
Old 05-13-2009   #5 (permalink)


Vista
 
 

Re: Need help with Vista and Outlook 2007 Hyperlink problems

Yes, I did the repair and it still continues. I even uninstalled and reinstalled Office and still having the same issue.
My System SpecsSystem Spec
Old 05-16-2009   #6 (permalink)


Vista Home Premium x64
 
 

Re: Need help with Vista and Outlook 2007 Hyperlink problems

I was able to duplicate and repair the issue. (Using Vista 32bit)
It involves alot of reg editing.
I'll post again when I get it all together.
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Old 05-16-2009   #7 (permalink)


Vista
 
 

Re: Need help with Vista and Outlook 2007 Hyperlink problems

That would be great. I did do a registry scan and it stated that I had over 1100 errors in my registry.

Anything you can figure out is greatly appreciated.
My System SpecsSystem Spec
Old 05-19-2009   #8 (permalink)


Vista Home Premium x64
 
 

Re: Need help with Vista and Outlook 2007 Hyperlink problems

[HKEY_CLASSES_ROOT\.htm] & [HKEY_CLASSES_ROOT\.html]
Change Default to htmlfile

[HKEY_CLASSES_ROOT\.shtml]
Change Default to shtmlfile

[HKEY_CLASSES_ROOT\ftp\DefaultIcon] & [HKEY_CLASSES_ROOT\http\DefaultIcon] & [HKEY_CLASSES_ROOT\https\DefaultIcon]
Change Default to %SystemRoot%\system32\url.dll,0

[HKEY_CLASSES_ROOT\ftp\shell\open\command]
Change Default to "C:\Program Files\Internet Explorer\iexplorer.exe" %1

[HKEY_CLASSES_ROOT\http\shell\open\command] & [HKEY_CLASSES_ROOT\https\shell\open\command]
Change Default to "C:\Program Files\Internet Explorer\iexplorer.exe" -nohome

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared\HTML]
Change KnownIDs to htmlfile

Remove
-[HKEY_CLASSES_ROOT\.xht]
-[HKEY_CLASSES_ROOT\.xhtml]
-[HKEY_CLASSES_ROOT\ChromeHTML]
-[HKEY_CLASSES_ROOT\CLSID\{42042206-2D85-11D3-8CFF-005004838597}\Old Icon\ChromeHTML]
-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml\UserChoice]
-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xht\UserChoice]
-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.xhtml\UserChoice]

Remove the ChromeHTML entry from

-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.htm\OpenWithProgids]
-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.html\OpenWithProgids]
-[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.shtml\OpenWithProgids]


This is what fixed it on my test system which is 32bit. Haven't tried it on a 64bit one.
My System SpecsSystem Spec
Old 05-19-2009   #9 (permalink)


Vista
 
 

Re: Need help with Vista and Outlook 2007 Hyperlink problems

Thank you!
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Old 05-24-2009   #10 (permalink)


Vista Home premium 32bit
 
 

Re: Need help with Vista and Outlook 2007 Hyperlink problems

I have the exact problem as above, and have been following the replies.

I find all of the items under the remove items and none of the items requiring changes. I have my current version of the registry saved and also on form 10/2008. What do you recommend?
My System SpecsSystem Spec
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