Vista - Cursor not working Word after automatic update

Last night, I had a doc open in Word 2007 - to be finished in a.m. This morning, I found my system had rebooted, installing some "fix/upgrade/"... My document in word had been saved in a recovery type format. After trying to work with that doc, and noticing that I could not highlight any text using my cursor...I opened a new doc and still had the same problem.

As of now, when I open Word, and then go to close Word, I get a Word system error problem - trying to recover... So Word apparently is corrupted... IDEAS?!

PLEASE HELP!

I too had this problem last night. I found your post when I was looking for a solution and thought I should come and tell you I did find one!

1. Close Word and Outlook completely (everything else, including internet explorer can stay open)
2. Click Start and type regedit in the 'start search' box.
3. Hit enter and the Registry Editor will open.
4. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data by double clicking on 'HKEY_CURRENT_USER' on the left hand side, then 'Software' then 'Microsoft' and so on.
5. Right click on the 'Data' folder, on the left hand side, and click rename and call it 'Baddata'
6. Close the registry editor and restart word.

That should solve your problem. It involves editing the registry which, if you're worried about it, it's always advised you ask someone with experience to help. However, if you follow the above instructions exactly, there is nothing that can go wrong.

Good luck, I hope it solves the problem.

A huge amount of appreciation, Telm. I had the same issue with the cursor not working in Word and used you fix instructions. It worked perfectly. Thank you so much!

Mattie

Thanks for answer - I'd already figure this out...so the question is - when is Microsoft going to FIX THIS PROBLEM...