I worked for a full day on a power point, saved as I went along, came back (did not turn the computer off), just closed the lid, and when I came back, the data was gone. I found a notation in the recycle bin that it had been deleted three hours earlier! It asked if I wanted to recover the data, and I clicked ok, but no recovery ensured.
Has anyone ever experienced this situation? Dell went in and tried to do all kinds of recovery data remotely, with no success.