Until yesterday, I would create a backup to my word documents by inserting a CD and following the prompts erasing old files and burning updated files. Today I inserted the CD, received the prompt to erase; erased; reinserted the CD and nothing happened. Can't get a prompt of any kind. I'm using Vista on a Gateway laptop. Thanks for your help.

So long as you still have the data in your system, it sounds like this is, actually, just a minor problem. You can always copy the info to another CD. I used to backup this way, and found that you could use a CD more than once, but eventually, you do have to throw them out and use a new one. Now, I back up to USB memory sticks, which I find easier, faster, and they hold more data. (And I back up all of my files twice -- to 2 separate memory sticks -- that way, if one doesn't work, for whatever reason, I've still got the other one as a back-up.)

But back to your problem -- you might want to put that same CD into another computer to see if the problem is with the CD itself or your system.

Roy 69 and Imperfect 1: Your guidance was EXACTLY what I needed! I'm back in business. Many, many thanks to you both.