Vista - Missing MAPI issue

Greeting from a newbie.

I just began using Vista Home Premium (SP1 installed) 64bit and I am trying out the trial version of Microsoft Office that came on my new HP.

I wanted to create a mail merge letter in Word 2007 and then email it out to a group of folks using Windows Mail version 6.0.

Creating the email was easy. I then tried to select "email" from the drop down Word mail merge menu to finish it, but the email choice was grayed out.

In Googling on Vista,email and Word, I get the feeling this might have something to do with a missing or otherwise unusable MAPI??

I tried installing Microsoft Mail Live, but no difference in results. I have no other problems communicating across my home network or via broadband to the internet.

Can anyone help me find out why I can't email from Word?

Thanks!

Just to add that since posting the original problem, I found another post referring to a Microsoft article # 918792 for a possible solution. I did modify the registry according to the solution #2 in that article, but with no improvement. I ntoice, however, that there is a subkey to the "Windows messaging subsystem" that I modified. That is called "Msmapiapps" and contains a vlaue of "microsoft outlook." I am a bit frightned to change it to "microsoft mail."

Advise?
Other solutions?

Thanks, Pieter

Hi Pieter,
Re the trial version of Office 2007.
Just an idea - See if you can send from Word to Outlook.

Have you tried Office Diagnostics? [Orb, All progs., MS Office, MS Office tools, MS Office Diagnostics.]

There may be some useful info here -

Microsoft Word MVP FAQ


Let us know how you go.

Hi Plitch,

Have a look at this thread word 2007 send to buttton greyed out

Dwarf:
I edited my registry file (by hand) and included all the parameters suggested in "button grayed out" and by happy coincidence the same as in Microsoft article #918792.
No luck. The button remains grayed out.

It appears that unless you buy the appropriate version of Office with Outlook that the button will be grayed out.
Thanks, Pieter

Here is a direct link to my post in the aforementioned thread word 2007 send to buttton greyed out

I think that your problem is stemming from not having the correct privileges when making the changes to your registry. Because the keys we are modifying are in the HKEY_LOCAL_MACHINE (HKLM) branch, we need to use an account that has administrative privileges.

The easiest way would be to use the batch code I provided and follow these instructions (take notice of the bits highlighted):