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Missing MAPI issue

  1. #1



    Newbie
    Join Date : Jul 2009
    Posts : 3
    Vista windows home premium service pack 1 64bit
    Local Time: 06:54 PM

    Missing MAPI issue

    Greeting from a newbie.

    I just began using Vista Home Premium (SP1 installed) 64bit and I am trying out the trial version of Microsoft Office that came on my new HP.

    I wanted to create a mail merge letter in Word 2007 and then email it out to a group of folks using Windows Mail version 6.0.

    Creating the email was easy. I then tried to select "email" from the drop down Word mail merge menu to finish it, but the email choice was grayed out.

    In Googling on Vista,email and Word, I get the feeling this might have something to do with a missing or otherwise unusable MAPI??

    I tried installing Microsoft Mail Live, but no difference in results. I have no other problems communicating across my home network or via broadband to the internet.

    Can anyone help me find out why I can't email from Word?

    Thanks!


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  2. #2



    Newbie
    Join Date : Jul 2009
    Posts : 3
    Vista windows home premium service pack 1 64bit
    Local Time: 06:54 PM


      Thread Starter

    Re: Missing MAPI issue

    Just to add that since posting the original problem, I found another post referring to a Microsoft article # 918792 for a possible solution. I did modify the registry according to the solution #2 in that article, but with no improvement. I ntoice, however, that there is a subkey to the "Windows messaging subsystem" that I modified. That is called "Msmapiapps" and contains a vlaue of "microsoft outlook." I am a bit frightned to change it to "microsoft mail."

    Advise?
    Other solutions?

    Thanks, Pieter

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  3. #3



    Banned
    Join Date : Jul 2008
    Posts : 2,141
    Vista Ultimate 64-bit, SP2
    Local Time: 09:54 AM


     

    Re: Missing MAPI issue

    Hi Pieter,
    Re the trial version of Office 2007.
    Just an idea - See if you can send from Word to Outlook.

    Have you tried Office Diagnostics? [Orb, All progs., MS Office, MS Office tools, MS Office Diagnostics.]

    There may be some useful info here -

    Microsoft Word MVP FAQ


    Let us know how you go.

    Last edited by JMH; 28 Jul 2009 at 04:03 AM. Reason: Extra point.
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  4. #4
    Dwarf's Avatar

    The Contemplator



    Join Date : Mar 2008
    Doncaster, UK
    Posts : 2,754
    Windows Vista Ultimate x64 Service Pack 2
    Local Time: 12:54 AM
    england uk yorkshire

     

    Re: Missing MAPI issue

    Hi Plitch,

    Have a look at this thread word 2007 send to buttton greyed out

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  5. #5



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    Join Date : Jul 2009
    Posts : 3
    Vista windows home premium service pack 1 64bit
    Local Time: 06:54 PM


      Thread Starter

    Re: Missing MAPI issue

    Dwarf:
    I edited my registry file (by hand) and included all the parameters suggested in "button grayed out" and by happy coincidence the same as in Microsoft article #918792.
    No luck. The button remains grayed out.

    It appears that unless you buy the appropriate version of Office with Outlook that the button will be grayed out.
    Thanks, Pieter

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  6. #6
    Dwarf's Avatar

    The Contemplator



    Join Date : Mar 2008
    Doncaster, UK
    Posts : 2,754
    Windows Vista Ultimate x64 Service Pack 2
    Local Time: 12:54 AM
    england uk yorkshire

     

    Re: Missing MAPI issue

    Here is a direct link to my post in the aforementioned thread word 2007 send to buttton greyed out

    I think that your problem is stemming from not having the correct privileges when making the changes to your registry. Because the keys we are modifying are in the HKEY_LOCAL_MACHINE (HKLM) branch, we need to use an account that has administrative privileges.

    The easiest way would be to use the batch code I provided and follow these instructions (take notice of the bits highlighted):
    Quote Originally Posted by Dwarf
    An alternative method is to copy the above code into 'Notepad' and save it with a '.bat' extension. Give it a meaningful name, such as 'Office 2007 Email Patch.bat'. Again, if you click on this file it will merge the data into the registry, providing that you do so in an account with administrative privileges. Alternatively, right click on the batch file and select 'Run as administrator'. After providing administrative credentials, the file will execute and the data will be merged into the registry.

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