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Vista - Ms access and excel has stopped working

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Old 09-16-2009   #1 (permalink)


32bit
 
 

Ms access and excel has stopped working

Hi

When I try to open MS Access and Excel, I get a message which says ' MS Access has stpped working', I get the same message even on Excel.


How to fix this?


Last edited by Themba; 09-16-2009 at 04:53 AM..
My System SpecsSystem Spec
Old 09-16-2009   #2 (permalink)


Vista Ultimate 64-bit, SP2
 
 

Re: Ms access and excel has stopped working

Hello Themba & welcome to Vista Forums.
Are you using MS Office Access & Excel 2003 or 2007?
Have you been using these programs without a problem prior to this glitch?
Do other Office programs that you normally use open without a problem?
Have you tried uninstalling & reinstalling?
My System SpecsSystem Spec
Old 09-16-2009   #3 (permalink)


32bit
 
 

Re: Ms access and excel has stopped working

Quote  Quote: Originally Posted by JMH View Post
Hello Themba & welcome to Vista Forums.
Are you using MS Office Access & Excel 2003 or 2007?
Have you been using these programs without a problem prior to this glitch?
Do other Office programs that you normally use open without a problem?
Have you tried uninstalling & reinstalling?
Im using Office 2007, I reinstalled the program but error came back again.
My System SpecsSystem Spec
Old 09-16-2009   #4 (permalink)


Vista Ultimate 64-bit, SP2
 
 

Re: Ms access and excel has stopped working

Quote  Quote: Originally Posted by Themba View Post
Quote  Quote: Originally Posted by JMH View Post
Hello Themba & welcome to Vista Forums.
Are you using MS Office Access & Excel 2003 or 2007?
Have you been using these programs without a problem prior to this glitch?
Do other Office programs that you normally use open without a problem?
Have you tried uninstalling & reinstalling?
Im using Office 2007, I reinstalled the program but error came back again.
Can you answer the other two questions please.
My System SpecsSystem Spec
Old 09-16-2009   #5 (permalink)


32bit
 
 

Re: Ms access and excel has stopped working

Quote  Quote: Originally Posted by JMH View Post
Quote  Quote: Originally Posted by Themba View Post
Quote  Quote: Originally Posted by JMH View Post
Hello Themba & welcome to Vista Forums.
Are you using MS Office Access & Excel 2003 or 2007?
Have you been using these programs without a problem prior to this glitch?
Do other Office programs that you normally use open without a problem?
Have you tried uninstalling & reinstalling?
Im using Office 2007, I reinstalled the program but error came back again.
Can you answer the other two questions please.
1.Ms Word and other progrms work correctly
2.Access and Excel were working in last 2 days and this problem started after trying to install antivirus progrm that did not install, due to this error message
" your administrator has disabled registry editing"

Thanks
My System SpecsSystem Spec
Old 09-16-2009   #6 (permalink)


Vista Ultimate 64-bit, SP2
 
 

Re: Ms access and excel has stopped working

Themba,
Not all problems have a simple answer & are easy to fix.
We need to know a bit more to understand what's going on with your computer & Office Access & Excel.
What Anti Virus program were you trying to install that failed?
Did your computer have a preinstalled Anti Virus program? If so what was it?
My System SpecsSystem Spec
Old 09-16-2009   #7 (permalink)


32bit
 
 

Re: Ms access and excel has stopped working

Quote  Quote: Originally Posted by JMH View Post
Themba,
Not all problems have a simple answer & are easy to fix.
We need to know a bit more to understand what's going on with your computer & Office Access & Excel.
What Anti Virus program were you trying to install that failed?
Did your computer have a preinstalled Anti Virus program? If so what was it?
The name of anti virus is Norton- symantec and there was no pre-installed anti virus progrms.
My System SpecsSystem Spec
Old 09-16-2009   #8 (permalink)


Vista Ultimate 64-bit, SP2
 
 

Re: Ms access and excel has stopped working

It may be worth considering a System Restore to a date prior to the failed Norton installation / Access & Excel problem, to see if that works.
BTW What Anti Virus program were you running before this happened?
My System SpecsSystem Spec
Old 09-17-2009   #9 (permalink)


32bit
 
 

Re: Ms access and excel has stopped working

I was running same Norton before upgrading to Vista Altimate.

As we speak today, all my programs have the same problem.

Last night, I ran a registry booster software and about 220 errors detected under HKEY_LOCAL _MACHINE SOFTWARE etc but I did not fix them as I have to buy this software first at cost of R250.00 (South African Rand)

Do you think this might be the cause?
My System SpecsSystem Spec
Old 09-17-2009   #10 (permalink)


Vista Ultimate 64-bit, SP2
 
 

Re: Ms access and excel has stopped working

You need to more forthcoming with information to enable us to better help you.
It would appear that your problems are not just with Access & Excel.
You say that all of your programs have the same problem. Which programs? What problems?
Vista Altimate??? More details please.
Registry booster??? Again more details needed.
It would be wise to resist the temptation to download more programs as you could compound the problems that you already have.
My System SpecsSystem Spec
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