Vista - EndNote x1 Cite-While-you-Write is crashing my system

I am running windows 64 Word 2007 with Endnote x1 cite-while-you-write add on and it is paralyzing my work! The operations work tremendously slow and I have difficulty opening PDFs while I work. When I try to use the "save as" function on a new file the whole system crashes and I end up loosing all my work I put into it. This has happened 5 times. I guess that says a little bit about my learning curve!

This is tremendously infuriating. This add-on is a 32 bit program, so that might be the cause of the worry. Are newer versions of Endnote more compatible with Vista 64? I am not willing to remove this add-on yet if I don't need to, it is the most useful function of the whole software.

Please let me know if there are any patches or alternative approaches I can use.

Thanks!

I used Endnote X2. You will need patch for X2 and X3 for 64-bit OS

EndNote X3
EndNote X3 should work properly on 64-bit Windows operating systems.

EndNote X2 update for x64 Compatibility
This patch is an update for EndNote X2 users who are experiencing difficulties using Cite While You Write™ on 64-bit Windows operating systems.

2. To download this patch, enter your email address below, and then click submit.
3. Then click the download link, and save the file to disk.
4. Unzip the .msp file and run the patch installer

Good luck!

JP

end note was designed around win XP. did you install it in compatibility mode? the current version is 1.0.1 what version do you have?

ken

Ken,

I am running version 1.0.1 of EndNote x1. I am not sure if I installed it in compatibility mode. Would that be a sure-fire way of fixing the problem or just a maybe? How does one go about doing this?

Thanks so much for your quick reply, I wasn't expecting that!

Take care,

-Peter


JP

end note was designed around win XP. did you install it in compatibility mode? the current version is 1.0.1 what version do you have?

ken