Windows Vista Forums

FAVORITES-----RESOLVED

  1. #1


    lsandy Guest

    FAVORITES-----RESOLVED

    At 8:45PM, 4/2/08, I received a call from Microsoft Tech Support and was
    informed that "my" issue with the inability of deleting Favorites (they would
    reappear eventually), has been RESOLVED!!! After deleting some old
    Favorites, I tested it repeatedly by browsing other internet sites, turning
    off my computer, etc.. My deleted Favorites were AT
    LAST....DELETED...PERMANENTLY and FOREVER. I asked the Microsoft Technician
    how was it resolved, she replied that they tried to fix the problem (across
    the board-for everyone) but were not successful. Consequently, they had to
    identify each individual which thankfully, included me, who had repeatedly
    reported a Favorites problem. They had to enter each user's Favorite File
    to fix the problem. Sorry but I didn't understand exactly what and how they
    did it. I told her I would let the Microsoft Discussion Group know that the
    problem has been fixed. She asked me that due to the need for Microsoft
    Technicians to KNOW WHO still needs assistance, to please contact a Microsoft
    Support Technician so they can assist them individually. So, if you're still
    having problems with your Favorites, Tech Support will need your name in
    order to fix your problem.




      My System SpecsSystem Spec

  2. #2


    RobinS Guest

    Re: FAVORITES-----RESOLVED

    It's pretty irrelevant in here. This is a .Net programming newsgroup. A
    group with "Internet Explorer" or "Windows" in the description may
    appreciate it though.

    RobinS.

    "lsandy" <lsandy@xxxxxx> wrote in message
    news:7A1FA0BA-C471-4190-933B-4FD28319494C@xxxxxx

    > At 8:45PM, 4/2/08, I received a call from Microsoft Tech Support and was
    > informed that "my" issue with the inability of deleting Favorites (they
    > would
    > reappear eventually), has been RESOLVED!!! After deleting some old
    > Favorites, I tested it repeatedly by browsing other internet sites,
    > turning
    > off my computer, etc.. My deleted Favorites were AT
    > LAST....DELETED...PERMANENTLY and FOREVER. I asked the Microsoft
    > Technician
    > how was it resolved, she replied that they tried to fix the problem
    > (across
    > the board-for everyone) but were not successful. Consequently, they had
    > to
    > identify each individual which thankfully, included me, who had repeatedly
    > reported a Favorites problem. They had to enter each user's Favorite
    > File
    > to fix the problem. Sorry but I didn't understand exactly what and how
    > they
    > did it. I told her I would let the Microsoft Discussion Group know that
    > the
    > problem has been fixed. She asked me that due to the need for Microsoft
    > Technicians to KNOW WHO still needs assistance, to please contact a
    > Microsoft
    > Support Technician so they can assist them individually. So, if you're
    > still
    > having problems with your Favorites, Tech Support will need your name in
    > order to fix your problem.
    >

      My System SpecsSystem Spec

FAVORITES-----RESOLVED

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