Windows Vista Forums

Microsoft and customer care
  1. #1


    PawelSokolowski Guest

    Microsoft and customer care

    Hi all,

    A bit of topic, but not to much.

    My company, that creates software only for Windows environment, ordered
    Visual Studio 8 Pro with MSDN.

    How come, in the era of internet, we are waiting already a month for the
    software !?!?

    If this is a "customer care" of Microsoft Corporation, then congratulations
    !

    I called local Microsoft in Poland, but they say, it's not their business,
    another Microsoft sells those packages, and they cannot give me any contact
    to check what is happening with my order.

    If I had a gold fish, my wish would be, that we could sell non-Microsoft
    software.
    Unfortunately it is not possible in todays world.

    Bill Gates has big plans, I hope one of them will be taking care of business
    more seriously.

    Regards
    Pawel.





      My System SpecsSystem Spec

  2. #2


    PvdG42 Guest

    Re: Microsoft and customer care

    "PawelSokolowski" <PeeS290@xxxxxx> wrote in message
    news:uBwrKzOtIHA.5892@xxxxxx

    > Hi all,
    >
    > A bit of topic, but not to much.
    >
    > My company, that creates software only for Windows environment, ordered
    > Visual Studio 8 Pro with MSDN.
    >
    > How come, in the era of internet, we are waiting already a month for the
    > software !?!?
    >
    > If this is a "customer care" of Microsoft Corporation, then
    > congratulations !
    >
    > I called local Microsoft in Poland, but they say, it's not their business,
    > another Microsoft sells those packages, and they cannot give me any
    > contact to check what is happening with my order.
    >
    > If I had a gold fish, my wish would be, that we could sell non-Microsoft
    > software.
    > Unfortunately it is not possible in todays world.
    >
    > Bill Gates has big plans, I hope one of them will be taking care of
    > business more seriously.
    >
    > Regards
    > Pawel.
    >
    Actually, there is a public newsgroup dedicated to MSDN topics:

    microsoft.public.msdn.general

    As we don't know how/where you purchased your subscription, I'll give you
    some generic advice. You should contact MSDN directly:

    E-mail: Msubserv@xxxxxx



      My System SpecsSystem Spec

  3. #3


    Cor Ligthert[MVP] Guest

    Re: Microsoft and customer care

    Pawel,

    Sounds for me like in the old days in Poland.

    Why don't you call Ireland, AFAIK in there is the MSDN office, however
    calling to an office in an other country sometimes helps, I did that in past
    with another company and you would not believe how quick I was helped.

    http://www.microsoft.com/worldwide/

    Cor


    "PawelSokolowski" <PeeS290@xxxxxx> schreef in bericht
    news:uBwrKzOtIHA.5892@xxxxxx

    > Hi all,
    >
    > A bit of topic, but not to much.
    >
    > My company, that creates software only for Windows environment, ordered
    > Visual Studio 8 Pro with MSDN.
    >
    > How come, in the era of internet, we are waiting already a month for the
    > software !?!?
    >
    > If this is a "customer care" of Microsoft Corporation, then
    > congratulations !
    >
    > I called local Microsoft in Poland, but they say, it's not their business,
    > another Microsoft sells those packages, and they cannot give me any
    > contact to check what is happening with my order.
    >
    > If I had a gold fish, my wish would be, that we could sell non-Microsoft
    > software.
    > Unfortunately it is not possible in todays world.
    >
    > Bill Gates has big plans, I hope one of them will be taking care of
    > business more seriously.
    >
    > Regards
    > Pawel.
    >

      My System SpecsSystem Spec

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